Ciala Resort Best Hotel in Kisumu Kenya

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Ciala Resort Best Hotel in Kisumu Kenya puts you a short five-minute drive from Maragoli Hills. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in deep-tissue massages, body wraps or facials. Other highlights at this luxurious resort include 2 bars/lounges, an outdoor pool and a fitness centre.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Fitness centre
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • 24-hour business centre
  • Conference centre
  • Business centre
  • 10 meeting rooms

Feel at home (6)

  • Free cots/infant beds
  • Playground on-site
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The current price is AU$264
includes taxes & fees
13 Oct - 14 Oct

Why we love this property

Work and play in style
This resort balances work with leisure. Guests can use the 24-hour business centre, then unwind with spa treatments and reception perks.
Gourmet diner's paradise
This resort boasts 2 restaurants, a cafe, and 2 bars. Free buffet breakfast, in-room champagne service, and private dining options add extra culinary magic.
Lake getaway in nature
Discover this resort near a nature reserve, set on a scenic lake. Explore via ecotours, horseback riding, hiking, or mountain biking trails.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Single Room

A hotel room with a large bed, a desk, a chair, a TV, and a small table.

Superior Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • Hill view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room

A modern living room with a sofa, armchairs, a coffee table, and a TV. There is a balcony with a view of greenery.

Executive Room

  • Hill view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

  • Hill view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

A hotel room with a large bed, a sitting area with chairs, a desk, and a lamp.

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • Hill view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Cabin, 4 Bedrooms, Mobility Accessible, Garden Area

A house with a well-maintained lawn, surrounded by various trees and shrubs.

Family Cabin, 4 Bedrooms, Mobility Accessible, Garden Area

  • Hill view
  • 1 bedroom
  • Sleeps 6
  • 3 King Beds

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About the area

Map
Daraja Mbili, Kisumu, Kisumu County

What's nearby

  • Maragoli Hills - 6 min drive - 3.7 km
  • Kisimu museum - 23 min drive - 24.2 km
  • Kisumu Clock Tower - 23 min drive - 25.4 km
  • Kisumu Impala Sanctuary - 25 min drive - 25.7 km
  • Dunga Bay - 25 min drive - 26.8 km

Getting around

  • Kisumu (KIS) - 34 min drive
  • Kakamega (GGM) - 75 min drive
  • Mumias (MUM) - 107 min drive
  • Beach shuttle (surcharge)

Restaurants

  • ‪Kisumu Airport Catering Services - ‬16 min drive
  • ‪Kisumu City - ‬16 min drive
  • ‪Lakeside Fish Eating Joints - ‬15 min drive
  • ‪GLORY FRIES - ‬12 min drive
  • ‪Cinammon - ‬10 min drive

About this property

Ciala Resort Best Hotel in Kisumu Kenya

  • Ciala Resort Best Hotel in Kisumu Kenya puts you a short five-minute drive from Maragoli Hills. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in deep-tissue massages, body wraps or facials. Other highlights at this luxurious resort include 2 bars/lounges, an outdoor pool and a fitness centre.

At a glance

Hotel size

    • 58 units

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Check-out time is 10:00 AM
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

    • Free secured on-site self-parking
    • Wheelchair-accessible parking and van parking on site

Off-site

    • Beach shuttle*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • Free daily reception
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Playground
  • Children's games
  • Toys
  • Bed rails

What to do

  • Beach shuttle (surcharge)
  • Fitness classes
  • Ecotours
  • Mountain biking
  • Horse riding/hire

Working away

  • 24-hour business centre
  • 10 meeting rooms
  • Co-working spaces
  • Conference centre (8611 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Bike hire
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Mosquito nets
  • Fitness centre
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms
  • Lockers available
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 15 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 100
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Front entrance ramp
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance
  • Area rugs in room
  • Tile flooring in room

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium satellite channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Air conditioning
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Optional extras

  • Beach shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for KES 5000 per night

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

This property does not have lifts.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting on-site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche

Cashless transactions are available.

Also known as

Ciala In Kisumu Kenya Kisumu

Ciala Resort Best Hotel in Kisumu Kenya Resort

Ciala Resort Best Hotel in Kisumu Kenya Kisumu

Ciala Resort Best Hotel in Kisumu Kenya Resort Kisumu

Frequently asked questions

Does Ciala Resort Best Hotel in Kisumu Kenya offer free cancellation for a full refund?

Yes, Ciala Resort Best Hotel in Kisumu Kenya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Ciala Resort Best Hotel in Kisumu Kenya?

Yes, there's an outdoor pool.

Are pets allowed at Ciala Resort Best Hotel in Kisumu Kenya?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Ciala Resort Best Hotel in Kisumu Kenya?

Yes, there's free self parking.

What are the check-in and check-out times at Ciala Resort Best Hotel in Kisumu Kenya?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 10:00 AM. Contactless social distancing and check-out are available.

What is there to do at Ciala Resort Best Hotel in Kisumu Kenya and nearby?

Have fun with on-site activities such as horse riding, mountain biking and hiking. Additional recreation on-site includes fitness classes and ecotours. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include 2 bars and a fitness centre. Ciala Resort Best Hotel in Kisumu Kenya also has spa services and a picnic area, as well as a garden.

Are there restaurants at or near Ciala Resort Best Hotel in Kisumu Kenya?

Yes, there are 2 on-site restaurants.

Does Ciala Resort Best Hotel in Kisumu Kenya have any outdoor private spaces?

Yes, every room features a balcony.

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