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All properties in Muro, Balearic Islands, Spain

Grupotel Parc Natural & Spa

Upscale beachfront hotel with spa, near Playa de Muro

  • Free WiFi and free parking

Restrictions related to your trip

Check COVID-19 restrictions.

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  • Outdoor Pool
  • Outdoor Pool
  • Beach
  • Beach
  • Outdoor Pool
Outdoor Pool. Image 1 of 83.
1 / 83Outdoor Pool
Crta. Alcudia - Artá s/n, Muro, 7458, Mallorca, Spain
10.0.Exceptional.
  • Everything was perfect!

    Jul. 18, 2019

  • Great resort. Relaxing. Spacious room and well kept grounds. Breakfast is great. Plenty…

    Apr. 14, 2019

See all 23 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) and Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays72 hours
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 142 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 1 indoor pool and 1 outdoor pool

For families

  • Free cots/infant beds
  • Playground on site
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Television

What’s around

  • On the beach
  • Playa de Muro - 5 min walk
  • Albufera Natural Park - 16 min walk
  • Es Comú - 24 min walk
  • Cova de Sant Martí - 44 min walk
  • Alcudia Beach - 2.4 mi / 3.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Double Room, Balcony (2 Adults)
  • Premium Suite, Terrace (3 adults)
  • Double Room Single Use, Balcony
  • Premium Double Room, Balcony (2 adults and 1 child)
  • Premium Double Room, Balcony
  • Premium Suite, Terrace (2 adults and 1 child)
  • Double Room, Balcony (2 adults and 1 child)
  • Premium Suite, Terrace (2 adults and 2 children)
  • Premium Suite, Terrace (2 adults)

What’s around

Landmarks

  • On the beach
  • Playa de Muro - 5 min walk
  • Albufera Natural Park - 16 min walk
  • Es Comú - 24 min walk
  • Cova de Sant Martí - 44 min walk
  • Alcudia Beach - 2.4 mi / 3.8 km
  • Playa de Can Picafort - 2.8 mi / 4.5 km
  • Alcudia Port - 3.6 mi / 5.8 km
  • Hidropark - 3.3 mi / 5.3 km
  • Roman Remains of Pollentia - 3.7 mi / 5.9 km
  • Pollentia Monographic Museum - 4 mi / 6.4 km

Getting around

  • Palma de Mallorca Airport (PMI) - 44 min drive
  • Sa Pobla Station - 13 min drive
  • Muro Station - 15 min drive
  • Llubi Station - 20 min drive
  • Airport shuttle (surcharge)
map
See on map
Crta. Alcudia - Artá s/n, Muro, 7458, Mallorca, Spain

At a glance

Hotel size

  • This hotel has 142 rooms

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Room service

Things to do

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Playground on site
  • Health club
  • Number of spa tubs - 1
  • Steam room
  • Sauna

Working away

  • Business centre
  • Number of meeting rooms - 1
  • Conference space
  • Conference space size (feet) - 969
  • Conference space size (meters) - 90
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage

Facilities

  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Grab bar - near toilet

Languages Spoken

  • Bulgarian
  • Catalan
  • English
  • French
  • German
  • Italian
  • Polish
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Slippers

Things to enjoy

  • Balcony or patio

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 13 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and thalassotherapy.

Dining

Bistro Mar Blau - This beachfront restaurant specializes in Mediterranean cuisine and serves lunch only.

Restaurante Paraiso - This beachfront buffet restaurant specializes in Mediterranean cuisine and serves breakfast and dinner.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night, up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 17 for adults and EUR 8 for children (approximately)
  • Airport shuttle service is offered for an extra charge

Children & extra bedsPay at property

  • Babysitting/childcare is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and debit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.

Also known as

  • Grupotel Parc Natural Hotel Muro
  • Grupotel Parc Natural & Spa Playa De Muro, Majorca
  • Grupotel Parc Natural And Spa
  • Grupotel Parc Natural Hotel Playa De Muro
  • Grupotel Parc Natural & Muro
  • Grupotel Parc Natural & Spa Muro
  • Grupotel Parc Natural & Spa Hotel
  • Grupotel Parc Natural & Spa Hotel Muro
  • Grupotel Parc Natural Hotel
  • Grupotel Parc Natural Muro
  • Grupotel Parc Natural
  • Grupotel Parc Natural Hotel Playa De Muro
  • Grupotel Parc Natural And Spa
  • Grupotel Parc Natural & Spa Playa De Muro, Majorca
  • Parc Natural
  • Parc Natural Grupotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Grupotel Parc Natural & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool and an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring beachfront dining and Mediterranean cuisine. Nearby restaurants include Pasta Pizza Factory (9-min walk), Fusion 19 (9-min walk), and Playero (2.2 mi).
  • Yes, an airport shuttle is available.
  • Have fun during the warmer months with activities such as volleyball. Indulge in a treatment at the spa and soothe your senses in the spa tub. Grupotel Parc Natural & Spa also has an outdoor pool and a sauna, as well as a steam room and a garden.
10.0.Exceptional.
  • 10.0.Exceptional

    Tout est parfait, propreté, qualité de la nourriture, accueil, gentillesse et bienveillance du personnel, professionnalisme de l'ensemble de la structure

    José, 5 night family trip, Aug. 19, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Sehr freundliches und servicebereites Personal. Sehr gute Umsetzung der Hygieneverordnung.

    Carolina, 6 night family trip, Aug. 17, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Superb

    Really nice stay

    7 night family trip, Aug. 10, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Bella struttura.pulita,discreta,silenziosa.nota negativa,non hanno fatto la stanza al indomani del mio arrivo,non sono stati cambiati gli accappatoi.

    Litmara, 11 night trip with friends, Jul. 5, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Ein sehr gepflegtes Hotel mit überaus sehr freundlichen Mitarbeitern in allen Bereichen. Lage & Umgebung Das Hotel liegt direkt gegenüber des Naturparks albufeira , einem Vogelschutzgebiet. Das Hotel hat einen direkten Zugang zu einem der schönsten Strände von Mallorca. Parkplätze zu finden war während unseres Aufenthaltes kein Problem. Zimmer Sehr schöne Zimmer mit Balkon und geräumiger als meist üblich. Service Das Personal war sehr aufmerksam und zuvorkommend, insbesondere Frau Ania (Anca) die uns zu den Mahlzeiten immer sehr gut betreut hat und uns auch den einen oder anderen Ausflugstipp gegeben hat. Insgesamt war der Service ausgezeichnet von der Rezeption bis zu den Servicekräften . Gastronomie Morgens und Abends gab es ein sehr großes, abwechslungsreiches und äußerst leckeres Buffet, abends gab es zusätzlich noch diffff carte aus 3 Gerichten auszuwählen. Wir haben uns täglich auf das abwechslungsreiche Essen gefreut. Sport & Unterhaltung Der Spa-/Gymbereich im Grupotel Parc Natural ist einfach spitzenmäßig. Insbesondere der Fitnessraum war gut ausgestattet und relativ groß. 

    Siegbert, 7 night romance trip, Feb. 29, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Wir waren begeistert vom Hotel, dem Essen,dem Zimmer und natürlich vom sehr freundlichen, hilsbereiten und kompetenten Personal. Was uns nicht gefallen hat, war der zum Teil ungepflegte Strand.

    3 night romance trip, Oct. 10, 2019

    Verified Ebookers guest review

  • 10.0.Exceptional

    Sehr sauber, das Personal ist sehr freundlich und zuvorkommend. Aufgrund der Laktoseallergie meiner Frau wurde für Sie extra ein Brot jeden Morgen organisiert.

    6 night romance trip, Sep. 20, 2019

    Verified Ebookers guest review

  • 10.0.Exceptional

    Das schönste Hotel im Muro als Komplettpaket: Hotel, Service, Essen, Strand/Pool/Garten

    4 night romance trip, Sep. 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Par från Sverige

    Alltid lika trevligt och utmärkt service Vi har bott där ca 15 ggr och alltid lika nöjda. Kan varmt rekomenderas. Nära till stranden som är jättefint sandstrand.

    ROSE-MARIE, 7 night trip, Sep. 9, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Tout est excellent dans cet hôtel à un détail près la température de l'eau de la piscine du spa un peu froide.

    3 night romance trip, Jun. 30, 2019

    Verified Expedia guest review

See all 23 reviews