Hotel Victoria au Lac

Property class: 3
Hotel with 2 restaurants, near Lake Lugano

Choose dates to view prices

Hotel Victoria au Lac features a rooftop terrace and puts you only steps from Lake Lugano. Guests looking for a bite to eat can visit La Terrazza Delle Stelle, one of 2 restaurants, which serves Mediterranean cuisine and is open for lunch and dinner. Other features include a bar/lounge, a snack bar/deli and a terrace.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Terrace
  • Air conditioning
  • Front desk safe
  • Corner/local shop
  • Snack bar/deli
  • ATM/banking services

Feel at home (6)

  • Fridge
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry service
  • Lift
The current price is AU$216
includes taxes & fees
2 Nov - 3 Nov

Room options

Standard Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

Doppelzimmer mit Seeblick

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

Room

  • Sleeps 4

Room

  • Sleeps 1

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About the area

Map
Riva Paradiso 2b, ingresso Via G. Guisan 3, Paradiso, TI, 6902

What's nearby

  • Lake Lugano - 2 min walk - 0.2 km
  • Via Nassa - 13 min walk - 1.1 km
  • LAC Lugano Arte e Cultura - 13 min walk - 1.1 km
  • Piazza della Riforma - 18 min walk - 1.5 km
  • Palazzo dei Congressi - 4 min drive - 3.1 km

Getting around

  • Lugano (LUG-Agno) - 15 min drive
  • Malpensa International Airport (MXP) - 52 min drive
  • Lugano-Paradiso - 5 min walk
  • Lugano (QDL-Lugano Rail Station) - 24 min walk
  • Lugano Station - 25 min walk
  • Lugano Funicular Station - 22 min walk

Restaurants

  • ‪Spaghetti Store - ‬16 min walk
  • ‪Agua - ‬18 min walk
  • ‪Ristorante Giardino - ‬3 min drive
  • ‪La Cucina di Alice - ‬16 min walk
  • ‪Bar Vela - ‬14 min walk

About this property

Hotel Victoria au Lac

  • Hotel Victoria au Lac features a rooftop terrace and puts you only steps from Lake Lugano. Guests looking for a bite to eat can visit La Terrazza Delle Stelle, one of 2 restaurants, which serves Mediterranean cuisine and is open for lunch and dinner. Other features include a bar/lounge, a snack bar/deli and a terrace.

At a glance

Hotel size

    • 30 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 2:30 PM; check-in end time: 8:00 PM
    • Minimum check-in age – 18
    • Check-out time is 11 AM

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 8:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Covered on-site self-parking (CHF 25 per day)

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Local/corner shop

What to do

  • Shopping

Working away

  • Meeting room

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning

Sleep well

  • Soundproofed rooms

Freshen up

  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

La Terrazza Delle Stelle – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Open daily.
Lord of Tillingdon – This restaurant specialises in Mediterranean cuisine. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately CHF 9.5 for adults and CHF 6 for children

Children & extra beds

  • Rollaway beds are available for CHF 20.0 per night

Parking

  • Covered self-parking costs CHF 25 per day

Policies

Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Also known as

Hotel Victoria au Lac
Hotel Victoria au Lac Paradiso
Victoria au Lac
Victoria au Lac Paradiso
Victoria Au Lac Lugano
Hotel Victoria au Lac Hotel
Hotel Victoria au Lac Paradiso
Hotel Victoria au Lac Hotel Paradiso

Frequently asked questions

Does Hotel Victoria au Lac offer free cancellation for a full refund?

Yes, Hotel Victoria au Lac does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Victoria au Lac?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Victoria au Lac?

Yes. Self-parking costs CHF 25 per day.

What are the check-in and check-out times at Hotel Victoria au Lac?

Check-in start time: 2:30 PM; check-in end time: 8:00 PM. Check-out time is 11 AM.

Is there an on-site casino at Hotel Victoria au Lac?

No, this hotel doesn't have a casino, but Casino Lugano (4-min drive) and Casinò di Campione (12-min drive) are both nearby.

Are there restaurants at or near Hotel Victoria au Lac?

Yes, there are 2 on-site restaurants, featuring Mediterranean cuisine.

What's the area around Hotel Victoria au Lac like?

Hotel Victoria au Lac is a short 5-minute walk from Lugano-Paradiso and 11 minutes' walk from LAC Lugano Arte e Cultura.

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Reviews

Hotel Victoria au Lac Reviews

7.6

Good

7.8

Cleanliness

8.8

Location

8.0

Staff & service

6.8

Property conditions & facilities

Popular mentions

Location
View
Lake
Breakfast
Air conditioning
Building
Balcony
Service staff
Lobby
Room

Reviews

Verified review

8/10 Very good

We stayed in room nr. 16. The view over the lake was beautiful. The air-con did not cool down the room enough (it should be looked at) during the heat wave so it was a bit too warm to sleep in the room. The breakfast was adorable on the terrace overlooking the lake.
Verified review

6/10 Good

Very nice building from 1885. Nicely decorated breakfast room. However the room and hotel in generally was really rough on the edges.. renovation clearly needed Also there is a club downstairs which can make you hear music if you have windows open. Walls are very thin and might hear your neighbors if they talk in their room Otherwise great location and friendly staff
Verified review

10/10 Exceptional

Great hotel: location, view from the room, old style villa. very friendly und guest oriented personal!
Verified review

8/10 Very good

Delightfully old-world belle-epoche hotel with lake-side view from our room, very good breakfast, well located close to Lake Lugano, public transport and in a quiet area of town. Very comfortable beds and good wi-fi.
Verified review

6/10 Good

Staff were not particularly welcoming or friendly. Reception did not offer the Ticino Card at check in. On arrival our room was not very clean and was not cleaned well during our 3 night stay. We did however like the location.
Verified review

8/10 Very good

Was in a quiet part of the lake but still accessible to the main city and all the transport boats. Breakfast was great and so was the restaurant downstairs for dinner.
Verified review

6/10 Good

Older style hotel but it’s maintained well. Our main issue was the AC - hotel advertised as having AC but when we arrived (May travel) we were told that they do not turn the AC units on for use until June. It was an incredibly hot trip with a massive heat wave across the region, so it made being at the hotel almost unbearable both during the day and even when the sun was down for evening sleeping. Luckily, for our second and final night, we asked for a fan which they were able to provide. Thanks to the staff for being helpful with the fan! Heat aside, the hotel is in a great location just about a mile for walking to Lugano central also accessible by public bus (be sure to ask the hotel about the Ticino ticket)! Paradiso was a beautiful neighborhood to access the main areas without being fully immersed in them.
Verified review

10/10 Exceptional

While this property is older it is lovely and functions without problem. The staff is friendly and inviting. Breakfast is delicious and the views of the lake are gorgeous. It is farther from the town center but is worth the 10 minute walk along the lake or the 1 minute bus trip. The AC was an added bonus! My only negative is that it smells heavily of cigarette smoke.
Verified review

10/10 Exceptional

While the building was showing its age with its creaky, carpeted floors, dim lighting, and faded furniture, it was great in the places that mattered most to us. The beds were clean and comfortable, the bathroom was very, very spacious, the air conditioner worked consistently well throughout our stay, and it was very quiet throughout the night. Breakfast options were limited to cold options (other than the option to boil your eggs and toast your bread) but the coffee was freshly made to order and you could sit outside on their balcony to enjoy your meal if you wanted. Would stay again!
Verified review

10/10 Exceptional

Great area, great hotel
Verified review

8/10 Very good

This guy s such a gem of a hotel! Love the old world charm & character, even though it’s a common complaint. It could use a bit of an update. The balcony was wonderful, as well as breakfast. The room was tiny compared to what advertised, also the A/C being turned off for good at this time year is a real head scratcher. Word of advice, we noticed the windows in the stairway were open, so we propped open the door to stairwell & kept the chain on the open door for air flow. I do agree on those weird foam pillows. Another tip, since it was still pretty warm in the room, we pulled the comforter out of the duvet, then put the folded up comforter in an extra pillow case & used it as a pillow. The duvet cover by itself was perfect. Would recommend this hotel for the hearty budget traveler. The view of the lake from the room is just epic.
Verified review

8/10 Very good

Shower not easy to operate. Breakfast was weak with stale bread and prepackaged food.
Verified review

10/10 Exceptional

Yes
Verified review

10/10 Exceptional

Perfect location, friendly staff - thank you, Cristina!
Verified review

8/10 Very good

The location of hotel is perfect. The building is very old byt We had a great view and we enjoyed our stay.
Verified review

8/10 Very good

.
Verified review

6/10 Good

Room is OK, but breakfast is not OK. I stayed seven days and breakfast was all same everyday.
Verified review

8/10 Very good

Great location on lake Lugano
Verified review

10/10 Exceptional

Lugano 2025

Two night stay at Lugano for a relaxing break.
Verified review

8/10 Very good

Ok
Verified review

10/10 Exceptional

Location was right across the street from the lake. Easily walk to the bus stop, the boat dock, and numerous restaurants. The view of the lake from our balcony was incredible!
Verified review

10/10 Exceptional

Weekend formidable
Verified review

8/10 Very good

Location is really great. 5 mins walk to Paradiso Train Station and Migros. Bus stop is next to hotel and 2 mins walk to Paradiso boat pier. Old hotel with bigger room. Beautiful lake view but not good facilities. The breakfast is good though. Overall, you got what you pay for.
Verified review

6/10 Good

This property has a long heritage. It was built in 1885. However, it’s pinnacle has past. It was a good place to lay our heads and the choice was a value level selection at a value level price. No regrets.
Verified review

4/10 Fair

Staff were very nice. Location and view was beautiful. Property desperatly needs updating everywhere from the reception, restaurant and rooms. Very gaudy!! Time to let go of the past and move on or no one will be staying at your property. We will not be back.