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Hotel Splendide Royal

Photo gallery for Hotel Splendide Royal

Exterior
Indoor pool
Indoor pool
Indoor pool
Suite Palace, Lake View | Minibar, in-room safe, desk, laptop workspace

Overview of Hotel Splendide Royal

Hotel Splendide Royal

5.0 star property
Luxury hotel with spa, near Lake Lugano

9.4/10 Exceptional

272 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
Riva Antonio Caccia, 7, Lugano, TI, 6900
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free airport shuttle
  • Fitness centre
  • Sauna
  • Valet parking
  • Self parking
  • 24-hour room service
  • Room service
For families
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In Lugano City-Centre
  • Lake Lugano - 5 min walk

Getting around

  • Lugano (LUG-Agno) - 14 min drive
  • Malpensa International Airport (MXP) - 52 min drive
  • Lugano-Paradiso - 9 min walk
  • Lugano (QDL-Lugano Rail Station) - 18 min walk
  • Lugano Station - 21 min walk
  • Lugano Funicular Station - 18 min walk
  • Free airport shuttle

Restaurants

  • Domino - 2 min walk
  • Meta - 3 min walk
  • La Cucina di Alice - 11 min walk
  • Al Faro - 11 min walk
  • Spaghetti Store - 12 min walk

About this property

Hotel Splendide Royal

Hotel Splendide Royal is only 3.5 mi (5.6 km) from the airport and offers a free shuttle (available on request). You can visit the spa to be pampered with massages, facials or reflexology, and La Veranda, one of 2 restaurants, serves Italian cuisine and is open for lunch and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre. The helpful staff and location get great marks from fellow travellers.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Switzerland)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 93 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (CHF 20.00 per day)
  • On-site valet parking (CHF 20.00 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Free airport shuttle from 8:00 AM to 9:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Babysitting (surcharge)
  • Children's menu
  • Art supplies

What to do

  • Mountain biking nearby
  • Horse riding nearby
  • Sailing nearby
  • Waterskiing nearby

Working away

  • 3 meeting rooms
  • Conference space (1615 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Wine-tasting room

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 55-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Dressing gowns and slippers
  • Children's dressing gowns and children's slippers

Sleep well

  • Turndown service

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Local maps

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include facials, body scrubs, detox wraps and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

La Veranda – This restaurant specialises in Italian cuisine and serves lunch and dinner. A children's menu is available.
I Due Sud – This fine-dining restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of CHF 40.00 per person (approximately)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for CHF 100.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 30.00 per pet, per night

Parking

  • Self-parking costs CHF 20.00 per day
  • Valet parking costs CHF 20.00 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Royal Splendide
Hotel Splendide Royal
Hotel Splendide Royal Lugano
Royal Splendide
Splendide Hotel
Splendide Royal Hotel
Splendide Royal Lugano
Splendide Royal
Hotel Splendide Royal Hotel
Hotel Splendide Royal Lugano
Hotel Splendide Royal Hotel Lugano

Frequently asked questions

Does Hotel Splendide Royal offer free cancellation for a full refund?
Yes, Hotel Splendide Royal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Splendide Royal?
As of 10 Dec 2022, prices found for a 1-night stay for 2 adults at Hotel Splendide Royal on 13 Dec 2022 start from AU$528, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Splendide Royal?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Splendide Royal?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Hotel Splendide Royal?
Yes, pets are welcome. There's a charge of CHF 30.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Splendide Royal?
Yes. Self-parking costs CHF 20.00 per day. Valet parking costs CHF 20.00 per day. Electric car charging is available.
Is an airport shuttle service offered by Hotel Splendide Royal?
Yes, a free airport shuttle is available from 8:00 AM to 9:00 PM on request.
What are the check-in and check-out times at Hotel Splendide Royal?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Hotel Splendide Royal?
No, this hotel doesn't have a casino, but Casinò di Campione (12-min drive) is nearby.
What is there to do at Hotel Splendide Royal and nearby?
Have fun with nearby activities such as horse riding, mountain biking and sailing. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Splendide Royal also has a sauna and a Turkish bath, as well as a garden.
Are there restaurants at or near Hotel Splendide Royal?
Yes, there are 2 on-site restaurants, featuring Italian cuisine. Nearby restaurants include La Cucina di Alice (11-min walk), Al Faro (11-min walk) and Spaghetti Store (12-min walk).
What's the area around Hotel Splendide Royal like?
Hotel Splendide Royal is in Lugano City-Centre, a short 9-minute walk from Lugano-Paradiso and 5 minutes' walk from Lake Lugano. Travellers say that the hotel is in a great location.

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Beautiful hotel, great service! Great location!
Duane, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We stayed in Lugano 4 nights and Hotel Splendide was absolutely perfect in every way!!! A must if u are lucky enough to visit this breathtaking city!!!
Glenn, 4-night family trip
Verified Expedia guest review

8/10 Very good

Nice place, staff are lovely, clean
Sofia, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

First class accommodations! Will definitely come back and stay at Hotel Splendide Royal again!!
Leslie, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Myroslava, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Rebecca, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mike, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing place
ANTONIO, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night trip with friends
Verified Hotels.com guest review