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Room options

Standard Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Triple Room

  • 21 sq m
  • Sleeps 3
  • 3 Single Beds

Design Double Room

  • 16 sq m
  • Sleeps 3
  • 1 King Bed

Standard Twin Room

  • 19 sq m
  • Sleeps 3
  • 2 Large Single Beds

Corner Twin Room - ReFa Room

  • 24 sq m
  • Sleeps 3
  • 2 Large Single Beds

At a glance

Hotel size

  • 169 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 20
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of JPY 2500 (exact amount varies) at checkout

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • No on-site parking

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • Coffee shop
  • Coffee/tea in a common area
  • Water dispenser

Services

  • 24-hour front desk
  • Laundry facilities
  • Hair salon
  • Multilingual staff

Accessibility

  • Lift
  • Well-lit path to entrance

Room amenities

Be entertained

  • 50-inch TV

Home comfort

  • Air conditioning and heating
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Bidet
  • Shampoo
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Mini fridge

More

  • Housekeeping (on request)
  • In-room safe

Reviews

8.6

Fabulous

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Clean and new but comfort amenities are lacking.
Came with my family (all adults) and stayed for 4 nights. Probably would not stay in Shinjuku again as the night life and men trying to lure in foreigners or single females just was uncomfortable although nobody seemed to feel unsafe. After 7 pm, many reataurants continued to be really busy and we struggled to find a restaurant even past 9 pm. The hotel itself is new. Room cleaning every 3 days but can have towels provided everyday (hung on your door). Amenities were lacking compared to all the other hotels we stayed at ( we stayed at a total 5 during this trip around japan). Toothbrush and toothpaste provided. No shaver or cotton pads etc. Another hotel had these provided in the lobby to reduce waste which I think was a great idea. Filtered water only available in the basement and water bottle provided to refill was less than 500 mls, more suitable as a travel bottle rather than for the room. The only hotel we stayed in without an in room air purifier. The 3 bed room was spacious enough to move around. The king bed room has very little floor room and I probably would select smaller bed i favour of more floor room. Made packing tricky. Bathroom very generous size. Breakfast was good but no variety changes between the days for the buffet or drinks portion. Reception staff spoke English well and were happy to help. Extremely good soundproofing. No noise from the surroundings even with clubs nearby. Airport limousine stop at shinjuku kabuchiko tower only 6 min walk and 1300 yen
Ai Lynn, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wynne, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

WONDERFUL STAYS
Good location with lot of restaurants around. Very new and eco friendly hotel. Provided umbrellas for raining days . Excellent
chiew fong, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

JOHN, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It's a decent hotel. but the ramp leading into the hotel foyer is dangerous, you have to watch out otherwise you will trip and fall.
Annie, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jamie, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Not the best but with this rate it is the best
Fan, 1-night trip
Verified Expedia guest review

8/10 Very good

Gracious, 6-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel is new, very clean, close to everything, bathroom was great, staff super friendly. Highly recommend.
Adriana, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel was brand new so it was very clean. Free welcome drink was nice. The rooms were bigger than some other hotels and there was a large bathroom with ofuro and the toilet in a separate room, which was nice.
Reid, 3-night trip
Verified Expedia guest review