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1 room, 2 adults
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New England Hotel, London

3 stars
20 Saint Georges DriveVictoria, LondonEnglandSW1V 4BNUnited Kingdom, (02) 8228 1927
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2.7 / 5
Service
Service is adequate
Value
Value for money could be better
Cleanliness
Could use a good cleaning
WiFi
WiFi system needs upgrading
53See all 53 Hotels.com reviews
From 263 reviewsTripAdvisor Traveller Rating

New England Hotel, London

Hotel Info: (02) 8228 1927

from A$115
  • Single Room
  • Quadruple Room
  • Triple Room
  • Twin Room
  • Double Room
  • Double Room Single Use

At a glance

Key facts

Hotel size

  • This hotel has 25 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-11 PM
  • Check-out time is 10 AM
The front desk is open daily from 7:30 AM - 11 PM
If you are planning to arrive after 11 PM please contact the property at least 24 hours in advance using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Parking

  • No parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Hotel New England
  • New England Hotel
  • New England Hotel London
  • New England London

Policies

Any confirmed booking which is subsequently cancelled will also be subject to at £25.00 cancellation fee.

Optional extras

WiFi is available in guestrooms for GBP 5 per stay (rates may vary)

WiFi is available in public areas for GBP 5.00 per day (rates may vary)

In the hotel

Food and drink
  • Free continental breakfast daily
Services
  • Tours/ticket assistance
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift

In the room

Home comforts
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Digital TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone

New England Hotel, London’s small print

Also known as

  • Hotel New England
  • New England Hotel
  • New England Hotel London
  • New England London

Policies

Any confirmed booking which is subsequently cancelled will also be subject to at £25.00 cancellation fee.

Optional extras

WiFi is available in guestrooms for GBP 5 per stay (rates may vary)

WiFi is available in public areas for GBP 5.00 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.7 /5 from 53 reviews

New England Hotel, London
Poor1.0 / 5
Avoid this hotel
Not good at all. To pricey for the offered conditions. Tiny tiny room not appropriate for two persons. We was on 4 floor at roof and the room is maybe only for hotel staff not for guests. Images on hotels.com do not correspond to the real situation. We get room that is with image that is single but to us was given as double room. No air conditioner and for summer is really hot inside. Bad WiFi event that you pays for this service that should be free(we pays 5 pound for 2 days, no receipt given. Only one size towel per person, should be minimum two (small and big one). Poor poor breakfast even that is included in the price. 3 starts are over rate. This should be without any * rate.
2 night business trip
New England Hotel, London
Excellent4.0 / 5
Great hotel, really early checkout time though!
Nice hotel. Staff very helpful. Check in very quick. Amazing area, lovely for a relaxing getaway.
2 night family trip
New England Hotel, London
Good3.0 / 5
Good location, old but clean
Great location - easy walk to Victoria station. Helpful staff, small elevator that stops in between floors, (you will need to navigate stairs with your bags).
2 night trip
New England Hotel, London
Poor1.0 / 5
Avoid, avoid, avoid.
On arrival desk clerk presented his 'credentials' in an effort to encourage me to HIRE him! No offer of help with luggage, disinterested, no info on wi-fi password and little information. Lift stops between floors (?), electronic key system was hard to operate, the room was filthy with stains all over walls, carpet and pillows (with no insert protectors) and no tea or coffee making facilities. Breakfast fare was bare minimum with surly waiter and all guests present were very gloomy. And I pre-paid GBP 94 per night for the privilege of staying in this revolting establishment. I verbally complained when I checked out and on asking for the clerk to call a taxi, he said it would take 2 hours. Abominable. New England Hotel on Saint George's Drive near Victoria Station in London. Avoid at all costs. And a passing tourist said most of the hotels in the area were renowned for being similarly deplorable. Clearly only in it for the money. I wish there was some official authority for registering complaints. When I hailed a taxi on street, the cabbie said they hate delivering guests to places like this as it gives London a poor reputation.
2 night trip
New England Hotel, London
Good3.0 / 5
Eh.
This hotel was pretty standard for the price point. Beware that you must pay for WIFI, and that if you store your bag there for a few hours after checkout, they will not allow you to use a bathroom when you return. The shower in our room never stopped dripping, which made the bathroom floor wet. My main problem with this hotel was the breakfast. You got unhealthy cereal, white toast, and biscuits/pastries. I have celiac disease so I could not eat any of it. Not even a hard boiled egg or a slice of cheese? Service was unfriendly at breakfast as well.
3 night trip with friends

See all reviews

New England Hotel, London

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