Guests
All properties in Granada, Andalusia, Spain

Palacio de Santa Inés hotel

Boutique hotel within walking distance of Mirador de San Nicolas

  • Free WiFi
From
A$132

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Property renovations and closures

  • The property is closed between January 18 and March 18.

Image gallery

  • Hotel Lounge
  • Hotel Lounge
  • Family Room - Bathroom
  • Superior Double Room, City View (Alhambra) - Bathroom
  • Hotel Lounge
Hotel Lounge. Image 1 of 62.
1 / 62Hotel Lounge
Cuesta Santa Ines 9, Granada, 18010, Granada, Spain
9.0.Superb.
  • the staffs were very nice and helpful. one of the staffs helped to book Alhambra…

    Nov. 7, 2019

  • We stayed in Granada for 3 nights, thoroughly enjoyed our stay at Hotel Palacio de Santa…

    Mar. 19, 2019

See all 833 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays48 hours
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Dining options
Safe
Shopping

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Parking available
    • Airport transfer
    • Bathtub
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 35 smoke-free guestrooms
    • Daily housekeeping
    • Breakfast available
    • 24-hour room service
    • 3 meeting rooms
    • Airport shuttle

    For families

    • Connecting/adjoining rooms available
    • Television
    • Free toiletries
    • Daily housekeeping
    • Laundry facilities
    • Hair dryer

    What’s around

    • In Albaicín
    • Granada Cathedral - 8 min walk
    • Mirador de San Nicolas - 10 min walk
    • Alhambra - 14 min walk
    • Generalife - 14 min walk
    • Carrera del Darro - 1 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Double Room
    • Superior Double Room, City View (Alhambra)
    • Suite
    • Single Room
    • Family Room
    • Triple Room

    What’s around

    Landmarks

    • In Albaicín
    • Granada Cathedral - 8 min walk
    • Mirador de San Nicolas - 10 min walk
    • Alhambra - 14 min walk
    • Generalife - 14 min walk
    • Carrera del Darro - 1 min walk
    • Palacio de Los Olvidados Museum - 1 min walk
    • La Concepcion Monastery Museum - 1 min walk
    • San Gil y Santa Ana Church - 2 min walk
    • San Juan de Dios Museum - 2 min walk
    • Arab Baths - 2 min walk

    Getting around

    • Granada (GRX-Federico Garcia Lorca) - 38 min drive
    • Granada (YJG-Granada Train Station) - 23 min walk
    • Granada Station - 23 min walk
    • Iznalloz Station - 31 min drive
    • Airport shuttle (surcharge)
    map
    See on map
    Cuesta Santa Ines 9, Granada, 18010, Granada, Spain

    At a glance

    Hotel size

    • This hotel has 35 rooms
    • This hotel is arranged over 3 floors

    Arriving/leaving

    • Check-in time 2:00 PM-anytime
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

    Special check-in instructions

    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • No onsite parking
    • Offsite parking nearby (EUR 19.5 per day; discounts available)

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • 24-hour room service
    • Coffee/tea in a common area

    Working away

    • Number of meeting rooms - 3

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 2
    • Lift
    • Safe-deposit box at front desk
    • Library

    Accessibility

    • Wheelchair accessible
    • Accessible bathroom
    • In-room accessibility
    • Handrails in hallways
    • Handrails in stairways
    • Hand-held showerhead
    • Closed captioned TV
    • Doorbell/telephone notification
    • Lever door handles

    Languages Spoken

    • Arabic
    • English
    • French
    • Russian
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar
    • Iron/ironing board (on request)

    Sleep well

    • Soundproofed rooms

    Things to enjoy

    • Individually decorated

    Freshen up

    • Shower/tub combination
    • Bidet
    • Free toiletries
    • Hair dryer

    Be entertained

    • TV
    • Cable TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Free local calls

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of EUR 10 per person (approximately)
    • Airport shuttle service is offered for an extra charge of EUR 40 per vehicle (one-way, Maximum occupancy 4)

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Rollaway beds are available for EUR 35 per night

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Service animals exempt from fees
    • Pets are allowed for an extra charge of EUR 15 per pet, per day

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Parking is available nearby and costs EUR 19.5 per day

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

    Contactless check-out is available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast and through room service.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

    This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

    This property accepts major credit cards, debit cards and cash.

    Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

    Also known as

    • Domus Selecta Palacio Santa Ines Hotel Granada
    • Palacio De Santa Ines Hotel Granada
    • Domus Selecta Palacio De Santa Ines
    • Domus Selecta Palacio De Santa Ines
    • Palacio De Santa Inés
    • Palacio De Santa Ines
    • Domus Selecta Palacio Santa Ines Hotel
    • Palacio de Santa Inés hotel Hotel
    • Palacio de Santa Inés hotel Granada
    • Palacio de Santa Inés hotel Hotel Granada
    • Domus Selecta Palacio Santa Ines Granada
    • Domus Selecta Palacio Santa Ines
    • Palacio Santa Inés Hotel Granada
    • Palacio Santa Inés Hotel
    • Palacio Santa Inés Granada
    • Palacio Santa Inés
    • Palacio De Santa Ines Granada

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Palacio de Santa Inés hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • The property is closed between January 18 and March 18. The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):
      • Fitness facilities
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • No, unfortunately, but there's discounted parking nearby.
    • Yes, dogs are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
    • You can check in from 2:00 PM - anytime. Check-out time is noon. Express check-out and contactless check-out are available.
    • Yes. Nearby restaurants include La Gran Taberna (4-min walk), Los Diamantes (4-min walk), and Café 4 Gatos (4-min walk).
    • Yes, an airport shuttle is available. The charge is EUR 40 per vehicle one-way.
    9.0.Superb.
    • 8.0.Very good

      Great location in this beautiful part of Granada. Friendly staff. Comfortable rooms. The only downside was the taxi the hotel booked for us to go to the airport. All the other taxis the hotel booked for us were metered so we assumed the same when we asked them to book two taxis for the airport. The hotel didn't inform us about a fixed rate nor that it was unmetered so we didn't have a choice but to pay 30 euros for each taxi - pretty expensive given taxis are quite cheap in Granada.

      Frances, 2 night trip, Oct. 29, 2018

      Verified Expedia guest review

    • 10.0.Exceptional

      Beautiful hotel in a great location

      The hotel itself is in a beautiful building and very nicely renovated and maintained. The location is also excellent - it is in the old town area but is still very close to the new town too (walking distance). It is also only a 10-15 min walk to the Alhambra. The staff were all lovely and very helpful - especially Aaron who checked us in and helped us with booking a taxi to the airport. We booked a double room but were given a family room which was large with a loft level. It was very clean, comfy and beautifully decorated. The breakfast buffet (10€ pp) was good with a decent selection of items. Overall we were very happy with our stay and would highly recommend this hotel to friends!

      Melissa, 2 night trip, Sep. 26, 2018

      Verified Expedia guest review

    • 4.0.Fair

      My previous poor review in September this year about room 35, has been removed. We were charged for a superior room with a view. Room 35 is tiny, to the extent that you cannot leave your case open during your stay and still move comfortably around it. There was very little space for out of case storeage. You had to climb into the corner to get a view. The bathroom was rediculous with the sceen at the other end of the bath from the shower head. I know there are better rooms that are what is expected but room 35 is incredibly overpriced for what you get. We were unable to complain as the few staff were costantly busy checking others in or out.

      Yvonne, 3 night trip, Sep. 23, 2018

      Verified Expedia guest review

    • 8.0.Very good

      Original room was cave like. Room we were moved to with view of Alhambra was far more spacious. Great location. Free afternoon tea is offered but don’t go out of your way for it.

      Brian, 2 night trip, Jun. 6, 2018

      Verified Expedia guest review

    • 10.0.Exceptional

      Stay in history

      What a charming hotel that takes you back in history. It was good enough for me to stay in a charming atmosphere, a super friendly staff especially Aaron at the reception who went the extra leg to assist and guide. Highly recommended but with no vehicle.

      greg, 1 night trip, May 8, 2018

      Verified Lastminute guest review

    • 8.0.Very good

      Good hotel, good location

      Good hotel with friendly and helpful staff. The location of the hotel is great with views of them Alhambra from our room.It was a clean and comfortable place to stay in Grenada.

      Bruce, 3 night trip, Sep. 27, 2017

      Verified Expedia guest review

    • 6.0.Good

      Good location. Easy access to many Seville sights

      The apartment was roomy, and the bed was reasonably comfortable.

      Other trip, May 26, 2014

      Verified Expedia guest review

    • 8.0.Very good

      Great hotel helpful staff and close to everything

      The Staff were very helpful with booking Alhambra visit and other advice about attractions in Granada

      on holidays , Other trip, Jun. 20, 2015

      Verified Expedia guest review

    • 10.0.Exceptional

      Historic hotel in old city

      Really enjoyed my stay, loved the afternoon tea. The staff were very helpful. Taxi can't get right to the door as the access is up a narrow lane, but the driver met me at the hotel .

      Julia, Business trip, Mar. 18, 2017

      Verified Wotif guest review

    • 8.0.Very good

      Good location to the Alhambra and main road

      We got room 20, which was one floor up. They have a lift, but there are still several steps from the main road to the hotel, and then also within the hotel lobby itself. The ambiance and decor of the hotel is nice and fits the style of the area, rather than being super modern/sterile. The checkin staff gave us a map and introduction to the city. The rooms do not have kitchenette so you can't boil water, but they have a communal tea/coffee room which is only open in the afternoon.

      Fiona, Romance trip, Jun. 11, 2016

      Verified Expedia guest review

    See all 833 reviews