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Photo gallery for Virgin Hotels New York City

Suite, Multiple Beds (Richard's Flat King Suite)
Restaurant
Minibar, in-room safe, desk, laptop workspace
Suite, Multiple Beds (Richard's Flat King Suite)
Minibar, in-room safe, desk, laptop workspace

Virgin Hotels New York City

5.0 star property

Reviews

9.0 out of 10
Wonderful

About this property

Luxury hotel with 2 restaurants, near Empire State Building
  • Pool
  • Spa
  • Bar
  • Gym
  • Pet-friendly
  • Free WiFi

Explore the area

Map
1227 Broadway, New York, NY, 10001
  • Empire State Building
    ‪6 min walk‬
  • Madison Square Garden
    ‪7 min walk‬
  • Times Square
    ‪13 min walk‬
  • New York, NY (TSS-East 34th Street Heliport)
    ‪13 min drive‬
Couples treatment room(s), sauna, steam room, Turkish bath/hammam

Spa

Exhale Spa has 10 treatment rooms including couples treatment rooms. The property's spa offers deep-tissue massages, prenatal massages, sports massages, and Swedish massages. Types of treatments available include aromatherapy, body scrubs, and facials. Other on-site facilities include a steam room and a sauna.

Couples treatment room(s), sauna, steam room, Turkish bath/hammam
Minibar, in-room safe, desk, laptop workspace
What guests liked about the spa

The spa was excellent, wonderful, and worth every penny, with many guests praising its quality and convenience.

At a glance

DONE

Hotel size

    • 463 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered on-site valet parking (USD 75 per day)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

  • Wheelchair accessible (may have limitations)
  • Accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (92 centimetre high)
  • Lift (127 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (92 centimetre high)
  • Wheelchair-accessible restaurant

Rooms

  • Braille/raised signage

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Destination fee: USD 38.11 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 40 to 125 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 109 per accommodation, per stay

Parking

  • Covered valet parking costs USD 75 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • The seasonal pool is open from May to September
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche
Cashless transactions are available.

Also known as

Virgin Hotels York City York
Virgin Hotels New York City Hotel
Virgin Hotels New York City New York
Virgin Hotels New York City Hotel New York

Frequently asked questions

Does Virgin Hotels New York City offer free cancellation for a full refund?

Yes, Virgin Hotels New York City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Virgin Hotels New York City?

Yes, there's a seasonal outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Virgin Hotels New York City?

Yes, cats and dogs are welcome. There's a charge of USD 109 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Virgin Hotels New York City?

Yes. Valet parking costs USD 75 per day.

What are the check-in and check-out times at Virgin Hotels New York City?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Virgin Hotels New York City?

No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.

What is there to do at Virgin Hotels New York City and nearby?

Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as 3 bars and a seasonal outdoor pool. Virgin Hotels New York City also has a 24-hour fitness centre and spa services.

Are there restaurants at or near Virgin Hotels New York City?

Yes, there are 2 on-site restaurants.

What's the area around Virgin Hotels New York City like?

Virgin Hotels New York City is in Manhattan, a short 2-minute walk from 28 St. Station (Broadway) and 3 minutes' walk from 5th Avenue. Travellers say that the local area is very central perfect for sightseeing.

Reviews

9.0 out of 10
Wonderful

Reviews

10 out of 10 Exceptional

Great stay