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Le Consulat, an Ascend Hotel Collection Member, Puerto Rico Island

3 stars
1149 Magdalena Ave CondadoSan Juan00907Puerto Rico, ‏‎1800-687-236 (Australia Toll Free)
Price Match GuaranteePrice Match Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Good3.6 / 5
Service
Fantastic service
Location
Great location
Cleanliness
Dirty
Room
Room is not nice
94See all 94 Hotels.com reviews
From 275 reviewsTripAdvisor Traveller Rating

Le Consulat, an Ascend Hotel Collection Member, Puerto Rico Island

Hotel Info: 1800 846 835

from A$101
  • Standard Room, 1 Queen Bed, Non Smoking, Patio
  • Standard Room, 1 Queen Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 20 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11:30 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Other information

  • Smoke-free property

Also known as

  • Consulat Hotel
  • Consulat Hotel San Juan
  • Consulat San Juan

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 3 per accommodation, per night

In the hotel

Food and drink
  • Free cooked-to-order breakfast
Things to do
  • Outdoor pool
  • Bicycle rentals nearby
  • Surfing/boogie boarding nearby
Services
  • 24-hour front desk
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Freshen up
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone

Le Consulat, an Ascend Hotel Collection Member, Puerto Rico Island’s small print

Also known as

  • Consulat Hotel
  • Consulat Hotel San Juan
  • Consulat San Juan

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 3 per accommodation, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 94 reviews

Le Consulat, an Ascend Hotel Collection Member, Puerto Rico Island
Good3.0 / 5
The breakfast was not included because the kitchen was in reparation 9 days, lock didn't work. Friendly staff
9 night business trip
Le Consulat, an Ascend Hotel Collection Member, Puerto Rico Island
Good3.0 / 5
Great stay for location purposes...
When we first walked in it was very hot! However, we arrived late (around 130am) so we didn't think much of it. The hotel staff was friendly and check in was quick. When we walked in our room we were a little disappointed because. the air was off and it was also very hot in the room. We were so tired from the flight we just set our things down turned the air on and went to bed. When I woke up to use the bathroom the floor in the bedroom was soaked! The air conditioner had leaked. We put towels down. Went to take a shower and there were no wash cloths. At this time we went down to the front desk to ask for more towels, wash cloths, and to let them know that the air was leaking. The guy at the front desk was pleasant but informed us that we couldn't get a new room right away because the other rooms were dirty and that the house keeper hadn't come in so we couldn't get any wash cloths either. He gave us more towels and hand towels and a bin to catch the water that was leaking from the air conditioner. Because the staff were so friendly and genuinely sorry for the rough time it made up for the minor things that went wrong. The hotel was about a ten minute drive to Old San Juan and taxis were Easily accessible, almost on every block. The location of the hotel was great and within walking distance from lots of restaurants, stores, and a casino.
4 night romance trip
Le Consulat, an Ascend Hotel Collection Member, Puerto Rico Island
Good3.0 / 5
The comforter and towels were all stained. The walls of the bathroom and hallway all had humidity problems. Free breakfast advertised but not complied with, that service not offered any more
1 night family trip
Le Consulat, an Ascend Hotel Collection Member, Puerto Rico Island
Outstanding5.0 / 5
Great price in a Great área, I'll stay again
Wonderful
1 night business trip
Le Consulat, an Ascend Hotel Collection Member, Puerto Rico Island
Fair2.0 / 5
Rooms weren't ready so they told us to wait by pool but did not have pool towels, stated they were waiting on delivery. Air conditioner quit working during the night and we were told we would have to wait till morning. We needed to transfer to another hotel so they called a cab that charged $15 when they could have told us new address was walking distance(less than 3 blocks)
1 night family trip

See all reviews

Le Consulat, an Ascend Hotel Collection Member, Puerto Rico Island

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