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Kempinski Palace Portoroz

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Exterior
Private beach, beach cabanas, sun-loungers, beach umbrellas
Private beach, beach cabanas, sun-loungers, beach umbrellas
Private beach, beach cabanas, sun-loungers, beach umbrellas
Indoor pool, seasonal outdoor pool, pool cabanas (surcharge)

Overview of Kempinski Palace Portoroz

Kempinski Palace Portoroz

5.0 star property
Beachfront hotel in Piran with spa, restaurant

9.4/10 Exceptional

398 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
Obala 45, Piran, 6320

Room options

About this area

What's nearby

  • On the waterfront

Getting around

  • Trieste (TRS-Friuli Venezia Giulia) - 54 min drive
  • Ljubljana (LJU-Joze Pucnik) - 86 min drive
  • Koper Station - 21 min drive
  • Hrpelje-Kozina Station - 27 min drive
  • Trieste (TXB-Trieste Train Station) - 29 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Free casino shuttle
  • Free bus station shuttle

Restaurants

  • Mignon - 2 min walk
  • Kavarna Cacao Portoroz - 3 min walk
  • Oštarija Portorož - 3 min walk
  • Ribja kantina »Fritolin« - 4 min walk
  • Kantina Rikardo - 11 min walk

About this property

Kempinski Palace Portoroz

Kempinski Palace Portoroz offers a private beach where you can enjoy cabanas, beach umbrellas and sunloungers, plus activities such as scuba-diving, snorkelling and parasailing are nearby. The indoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Offering ocean views, Fleur de Sel serves Mediterranean cuisine and is open for lunch and dinner. This luxurious hotel also features a poolside bar, a health club and a 24-hour fitness centre. The helpful staff and breakfast get great marks from fellow travellers.

Languages

Bosnian, Bulgarian, Croatian, English, German, Hungarian, Italian, Portuguese, Russian, Serbian, Slovenian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 182 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available
  • Pet-sitting services offered

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site parking only available on request
  • Free secured, covered on-site self-parking
  • Free secured, covered on-site valet parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station shuttle on request (available 24 hours a day)*
  • Free bus station shuttle

Off-site

  • Free casino shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Childcare in room (surcharge)
  • Children's menu
  • Lifeguard on site

What to do

  • On a private beach
  • Private winery tours
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Working away

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference space (7707 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Bike hire
  • Pool cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1910
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Piano
  • 24-hour fitness centre
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Wine-tasting room

Accessibility

  • Wheelchair accessible
  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Bosnian
  • Bulgarian
  • Croatian
  • English
  • German
  • Hungarian
  • Italian
  • Portuguese
  • Russian
  • Serbian
  • Slovenian
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Children's dressing gowns and children's slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Local maps

Special features

Spa

Rose Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Fleur de Sel – Overlooking the ocean and pool, this restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Sophia – Overlooking the garden, this fine-dining restaurant specialises in international cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.
Crystal Hall – Overlooking the garden, this restaurant only serves breakfast. Guests can enjoy al fresco dining (weather permitting). Open daily.
Forma Viva – Overlooking the garden, this café specialises in local and international cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Palace Club – Overlooking the garden, this lobby lounge specialises in local and international cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
The property is a member of Historic Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.50 per person, per night for adults; EUR 1.25 per night for guests aged 7-17 years old. This tax does not apply to children under 7 years of age.
  • Service fee: 5 per cent

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 35 for adults and EUR 17.5 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 220 per vehicle (one-way. Maximum occupancy 2)
  • Train station pick-up and train station drop-off services are offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed between 9 January and 11 March.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 90.0 per night
  • Guests must contact this property in advance to reserve rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 35 per pet, per night

Parking

  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • The seasonal pool is open from May to October
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property uses eco-friendly cleaning products.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

This property offers reduced rollaway/extra bed rates for children under age 12.

Also known as

Kempinski Palace Portoroz Hotel
Kempinski Palace Hotel
Kempinski Palace Hotel Portoroz
Kempinski Palace Portoroz
Kempinski Portoroz
Kempinski Portoroz Palace
Palace Kempinski
Portoroz Kempinski
Portoroz Palace Kempinski
Kempinski Palace Portoroz Hotel Portoroz
Kempinski Palace Portoroz Piran
Hotel Kempinski Palace Portoroz Piran
Piran Kempinski Palace Portoroz Hotel
Hotel Kempinski Palace Portoroz
Kempinski Palace Portoroz Hotel Piran
Kempinski Palace Portoroz Hotel
Kempinski Portoroz Piran
Kempinski Portoroz Piran
Kempinski Palace Portoroz Hotel
Kempinski Palace Portoroz Piran
Kempinski Palace Portoroz Hotel Piran

Frequently asked questions

Is Kempinski Palace Portoroz currently open?
The property is closed between 9 January and 11 March.
How much does it cost to stay at Kempinski Palace Portoroz?
As of 3 Dec 2022, prices found for a 1-night stay for 2 adults at Kempinski Palace Portoroz on 6 Dec 2022 start from AU$286, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Kempinski Palace Portoroz offer free cancellation for a full refund?
Yes, Kempinski Palace Portoroz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Kempinski Palace Portoroz?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Kempinski Palace Portoroz?
Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Kempinski Palace Portoroz?
Yes, cats and dogs are welcome. There's a charge of EUR 35 per pet, per night. Service animals are exempt from fees. Pet-sitting services are available.
Is parking offered on site at Kempinski Palace Portoroz?
Yes, there's free self and valet parking. Electric car charging is available.
Is an airport shuttle service offered by Kempinski Palace Portoroz?
Yes, an airport shuttle is available. The charge is EUR 220 per vehicle one-way.
What are the check-in and check-out times at Kempinski Palace Portoroz?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Kempinski Palace Portoroz and nearby?
Have fun with activities such as boat tours, fishing and hiking, and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming, ecotours and segway hire. Indulge in a treatment at the spa and soothe your senses in the hot tub. Kempinski Palace Portoroz also has a private beach, an indoor pool and a 24-hour fitness centre, as well as a sauna, a picnic area and a garden.
Are there restaurants at or near Kempinski Palace Portoroz?
Yes, Fleur de Sel offers al fresco dining, Mediterranean cuisine and garden views. Nearby restaurants include Oštarija Portorož (3-min walk), Ribja kantina »Fritolin« (4-min walk) and Kantina Rikardo (11-min walk).
What's the area around Kempinski Palace Portoroz like?
Kempinski Palace Portoroz is located on the Piran Strip, a short 3-minute walk from Portoroz Beach and 9 minutes' walk from Forma Viva. Travellers say that the area is central and good for shopping.

Overall score and ratings

9.4

Exceptional

9.5/10

Cleanliness

9.4/10

Staff & service

9.3/10

Amenities

9.3/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Alexandar was great during check-in
Marija, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice staff, especially Marco at the front desk who helped us with dinner reservations and even drove us to the restaurant in Piran and introduced us to the owner. Ester gave me a very nice message and my wife a nice facial. The bartenders were also nice, and the pool man was helpful as well. Overall, the hotel was wonderful and if we return, we will definitely stay at this hotel.t
Kris, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

this is a real 5 star hotel
John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Exellent
Mateja, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nelly, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Loved it. Classic European 5 star seaside resort.
Sarah, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Probably one of the best Hotels I have stayed in - and I have stayed in a lot! Many other establishments could take lessons!
Susan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice place . Great location, salt water pool and own beach . Love it .
Nell, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Perfect stay. Exceptionally clean and very conscious about safety measures with Covid. Pool and beach convenient and beautiful. Excellent service. The best part was the beautiful breakfast and breakfast room and patio!! Loved it and can’t wait to return
Ann, 2-night family trip
Verified Expedia guest review