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1 room, 2 adults

Ginza Grand Hotel

3.5-star3.5 stars
8-6-15 Ginza Chuo-ku, Tokyo, Tokyo-to, 104-0061, Japan

3.5-star hotel with 3 restaurants, near Ginza Six
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 343 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Bar
Bar is awesome
Location
Great location
Cleanliness
Could use a good cleaning
Vibe
Vibe is not too good

Ginza Grand Hotel

from A$117
  • Premier Twin Room, Non Smoking
  • Superior Double Room, Smoking
  • Single Room, Smoking
  • Double Room, Smoking
  • Twin Room, Smoking
  • Double Room, Non Smoking
  • Single Room, Non-Smoking
  • Superior Double Room, Non Smoking
  • Twin Room, Non Smoking
  • Deluxe Twin Room, Non Smoking
  • Premier Twin Room, Smoking
  • Japanese Style Room
  • Superior Twin Room, Non Smoking [For 3-4 guests]

What’s around Ginza Grand Hotel

Top spots nearby

Recommended by this property

  • Ginza Six (4-minute walk)
  • Tsukiji Outer Market (10-minute walk)
  • Tokyo Imperial Palace (15-minute walk)
  • Tokyo Tower (16-minute walk)
  • Tokyo Anime Center (36-minute walk)
  • Meiji Jingu Shrine (5.5 km)
  • Sensō-ji Temple (6.1 km)
  • Tokyo Sky Tree (6.5 km)
  • Disneyland® Tokyo (11.3 km)

Getting around

  • Tokyo (HND-Haneda) - 14 min drive
  • Tokyo Shimbashi Station - 3 min walk
  • Tokyo Shiodome Station - 11 min walk
  • Tokyo Yurakucho Station - 12 min walk
  • Shimbashi Station - 2 min walk
  • Uchisaiwaicho Station - 7 min walk
  • Ginza Station - 8 min walk

At a glance

Key facts

Hotel size

  • This hotel has 257 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is 11 AM
Children age 0-5 stay free only when sharing a bed with an adult and using existing bedding. Meals are not included in the room rate for children who stay free. For details, contact the property using the number provided on the booking confirmation email.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 6 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
Languages Spoken
  • English
  • Italian
  • Japanese

In the room

Home comforts
  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

GINZA RABU - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.

GINZA UDON URARA - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.

Tokagen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Ginza Grand Hotel’s small print

Also known as

  • Ginza Grand Hotel
  • Ginza Grand Hotel Hotel
  • Ginza Grand Hotel Tokyo
  • Ginza Grand Hotel Hotel Tokyo
  • Ginza Grand
  • Coms Ginza Hotel
  • Ginza Grand Hotel Tokyo, Japan
  • Ginza Grand
  • Coms Ginza Hotel
  • Ginza Grand Hotel Tokyo, Japan

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

  • A tax is imposed by the city and collected at the property. The amount varies based on factors such as length of stay, property classification, and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 30 June, JPY 200 per person, per night
  • A tax is imposed by the city: From 1 July - 30 September, JPY 0 per person, per night

Optional extras

Buffet breakfast is offered for an extra charge of JPY 2268 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Good 7.6 From 837 reviews

Poor 2.0
Don’t stay here, it’s GROSS!
Based on reviews (and photos shared via Hotels.com) verses actual experience this place was HORRENDOUS! The carpets in the room had stains all over them, and were legitimately dirty - hasn’t been vacuumed. There were hairs in one of the beds - and in a coffee cup. The beds felt like sleeping on plywood, and we were all nervous to touch the comforter based on the lack of cleanliness. The weirdest part? The bathroom was pristine - almost like it had just been replaced...until you realize there are huge chunks out of the tile and grout. The floors weren’t the only bad thing: the couch was stained, the windows had smudge all over and the coffee table looked like it had been thrown out the window. AND, the walls were literally FALLING apart (photos attached). We were cautious before we even entered the room - the lobby needs some fresh paint, badly! The staff that was on attendance spoke very little English, although they are listed as multi-language. So - yeah, this is great because it’s in Ginza. The room size was okay, but, the cleanliness was a huge deal breaker - especially for the expensive price we paid for one night. Don’t stay here - you will be let down. I am honestly surprised this hotel is still opened based on its conditions.
us1 night trip with friends
Fair 4.0
Perfect Location.... Rooms not so much
The hotel is in a perfect location in the lively ginza area of tokyo. The staff is friendly and they have some people who speak english but often it is a language barrier. Beware of the hidden fees! the hotel charges 100 yen per night for single occupancy and 200 for double occupancy as a "resort fee" except it isnt a resort. What you pay online is not what they will charge you at the counter. I ended up paying an extra 250 bucks more than what expedia charged me for the total. Also I lost my watch in the hotel room after checkout and they assured me tokyo is so honest yet nobody found my watch and it still remains lost after they had 3 sets of cleaning crews come clean the room.
Chuck, usOther trip
Fair 4.0
Smelly bathroom, unsurprisingly small rooms
The hotel is nothing lavish, the check-in lobby is rather small and doesn't give you a nice welcoming feeling to the hotel. Not a huge deal. However, getting into our room, we're presented with an unsurprisingly small room. It had 2 twin beds, and that pretty much filled the entire room. We barely had space to open 2 small suitcases. Also not a huge deal, considering that hotel rooms in Tokyo are known to be small. Where we were surprised and disappointed was how unclean the bathroom was. Immediately upon entry, is a foul smell that is similar to that of a toilet that hasn't been flushed in a long time after use. This smell did not disappear after 3 days of daily room cleaning, so it must be something with the pipes or something. Disgusting. The bathtub also had chipped paints and the overall bathroom was just old and needed immediate refurbishing. The carpet in the room was visibly dirty with stains too. Lastly, wifi did not even exist as the instructions said the password would be on the phone, but it was not there. So we did not have wifi to use as each room had its individual password.
caFamily trip
Very good 8.0
OK room in a great location
Location is great, 2 minutes walk to Shimbashi station, which is a fairly central hub. 5 minutes 2 walk to Ginza station and central Ginza. Room is fairly compact comparing to other hotels. Bathroom is clean and with basic amenities. Carpet has some stains but not too bad. TV is a 19 inch monitor. Bed is pretty firm, which is what I prefer. Every room has its own wifi, which is nice not having to fight over bandwidth. All things considered, this is great place for people that just need a place to crash for the night. Bring your own entertainment if you want, but you really should be exploring the city.
J, usOther trip
Exceptional 10.0
Ginza Grand is a nice and tidy hotel. The room is clean with good size bed, in term of Japan standard space in Japan. The location is superb. Around the hotel there are high end shopping malls and plenty of restaurants ranging from fine dining to Low cost fast food. I enjoy staying at the hotel as the staff speak good English and are extremely polite. The included breakfast is a must, to my opinion, as it has lots of variety of good tasted food. I would recommend this hotel to visitor who want to stay in the downtown Tokyo, with easy access to Metro nearby, going to all area, especially to Shimbashi cruise port with no transfer.
caOther trip

Ginza Grand Hotel

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