In the heart of Manhattan, GEM Hotel - Chelsea offers a welcoming retreat. Get active at the playground or gym, unwind with a meal from the restaurant, and stay connected with in-room WiFi. Previous guests have praised the multilingual staff for their assistance.
John F. Kennedy International Airport (JFK) - 58 min drive
Newburgh, NY (SWF-Stewart Intl.) - 91 min drive
New York 23rd St. Station - 8 min walk
Penn Station - 10 min walk
New York 14th St. Station - 14 min walk
23 St. Station (8th Av.) - 1 min walk
23 St. Station (7th Av.) - 4 min walk
8 Av. Station (W 14th St.) - 6 min walk
Restaurants
Dallas BBQ Chelsea - 1 min walk
The Pho 2 - 2 min walk
Trailer Park Lounge - 2 min walk
Asuka Sushi - 1 min walk
Westside Tavern - 3 min walk
About this property
GEM Hotel - Chelsea
GEM Hotel - Chelsea offers a great location, putting you within a short 10-minute walk of Madison Square Garden and The High Line Park. Guests can grab a bite to eat at the restaurant and visit the fitness centre for a workout. Also, 5th Avenue and New York University are a short five-minute drive away. Public transportation is only a short walk: 23 St. Station (8th Av.) is steps away and 23 St. Station (7th Av.) is 4 minutes.
At a glance
DONE
Hotel size
81 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age – 18
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (14 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE
Pets
Pets allowed (up to 11 kg per pet)*
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Coffee/tea in a common area
Travelling with children
Children stay for free (see details)
Playground
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Facilities
Fitness centre
Accessibility
Lift
Grab bar near toilet
Room amenities
Be entertained
Television
Home comfort
Air conditioning and heating
Sleep well
Blackout curtains
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Refundable deposits
Deposit: USD 50.00 per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 99 per pet, per stay
Policies
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Cashless transactions are available.
Also known as
Chelsea GEM
Chelsea GEM Hotel
GEM Chelsea
GEM Chelsea Hotel
GEM Hotel
GEM Hotel Chelsea
Hotel GEM
Hotel GEM Chelsea
GEM Hotel Chelsea
GEM Hotel
GEM Chelsea
Hotel GEM Hotel - Chelsea New York
New York GEM Hotel - Chelsea Hotel
Hotel GEM Hotel - Chelsea
GEM Hotel - Chelsea New York
GEM Hotel Chelsea an Ascend Hotel Collection Member
GEM
GEM Hotel - Chelsea Hotel
GEM Hotel - Chelsea New York
GEM Hotel - Chelsea Hotel New York
Frequently asked questions
Does GEM Hotel - Chelsea offer free cancellation for a full refund?
Yes, GEM Hotel - Chelsea does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at GEM Hotel - Chelsea?
Yes, pets are welcome, with a maximum weight of 11 kg per pet. There's a charge of USD 99 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at GEM Hotel - Chelsea?
Yes, there's free self parking.
Is there an on-site casino at GEM Hotel - Chelsea?
No, this hotel doesn't have a casino, but Resorts World Casino (23-min drive) is nearby.
What is there to do at GEM Hotel - Chelsea and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near GEM Hotel - Chelsea?
Yes, there's an on-site restaurant.
What's the area around GEM Hotel - Chelsea like?
GEM Hotel - Chelsea is in Manhattan, a short 1-minute walk from 23 St. Station (8th Av.) and 10 minutes' walk from Madison Square Garden.
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Reviews
GEM Hotel - Chelsea Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
9.0
Location
8.6
Staff & service
7.8
Property conditions & facilities
Reviews
Verified
2/10 Poor
17 Feb 2021
When I got to the hotel on time for check in it was being renovated over so I didn’t get to go in this hotel so basically I completely got my money taken from you guys.
Diamond
Diamond, 1-night trip
Verified
2/10 Poor
15 Feb 2021
Hotel is not even active
Do not book
Shak
Shak, 1-night trip
Verified
2/10 Poor
11 Feb 2021
Idk about this place
I couldn’t get in touch with the hotel because the number was not working. So I ended up not trusting the fact that they were even open
Victoria
Victoria, 1-night trip
Verified
10/10 Exceptional
6 May 2020
Staff was very personable, friendly, and helpful, they really made the stay wonderful. Rooms were small, but clean and perfect for a stay in the city. We would stay there again.
Verified traveller
1-night trip
Verified
8/10 Very good
23 Mar 2020
The location of the Gem is great. The Forager store/restaurant right next door is handy although expensive. The room I had was clean and very small. I love the openable windows so I could get some fresh air. There was construction and noise and the roof was closed at the time of my visit and I was unaware prior to my arrival of these conditions.
Verified traveller
5-night trip
Verified
10/10 Exceptional
16 Mar 2020
Good Chelsea location, cozy room, clean, great service.
Traveler
Traveler, 1-night trip
Verified
8/10 Very good
14 Mar 2020
It is a very functional hotel and well situated. The rooms are tight for space and corridors very dark but it is clean and the shower is excellent. Staff are friendly and helpful.
Visitor
Visitor, 5-night trip
Verified
8/10 Very good
13 Mar 2020
During my visit the roof top area was closed, and they had recently stopped providing free breakfast. We stayed Friday & Saturday night. Saturday morning is trash day on the block and it is a very loud process. The location is great, with easy access to PATH train and subway, but the "special view" just means more noise and less sleep
TM
TM, 2-night trip
Verified
10/10 Exceptional
5 Mar 2020
Great stay, would come again
Comfortable bed and room overall. Great helpful staff. Wonderful location, felt safe. Quiet at night for great sleep.
Ellen
Ellen, 3-night trip
Verified
8/10 Very good
4 Mar 2020
Decent no frills hotel in excellent location.
Stayed in room 218 - close to a busy junction so you can feel & hear NYC life right out the window which was fine for me as I am use to city noise but not a room for light sleepers. Room for a single person is absolutely fine and well laid out.
Liked the decor. Not sure about the bathroom door not be able to close basically if your sharing you will see the person you're with on the toilet and in 218 you defo had to close the curtains or the whole of 8 ave can see you!
Had a few issues with the heating it was a cold February weekend and the room was freezing the first night. Realised that you control the heating yourself but found the system a bit complicated. Room ended up being either cold or super hot.
Great location near subway for airport and can walked to west and greenwich village for nightlife and touristy midtown is easy jump on the subway. Much prefer it to the Times sq hotel options.
Lots of restaurants, diners nearby and some good brunch places.
Excellent choice for the LGBT traveller with a wide & good choice of gay nightlife nearby, Christopher St an easy 10 min walk and easy to get to hells kitchen as well. Walked around at 2am and felt perfectly safe
Could see the empire state building from my window
Chris
Chris, 4-night trip
Verified
8/10 Very good
3 Mar 2020
The front desk person Riley was amazing...warm and welcoming and helpful. Comfy bed but very small room. Will go for bigger one next time.
Verified traveller
1-night trip
Verified
6/10 Good
2 Mar 2020
It was okay, but a little small and cold. Great location and price though.
Verified traveller
2-night trip
Verified
8/10 Very good
1 Mar 2020
My only comment would be the size of the rooms..ours was very small. Nice bathroom
Verified traveller
4-night trip
Verified
6/10 Good
28 Feb 2020
Good for a short stay
Very friendly and helpful front desk staff. The room itself was small and a bit dusty/outdated. For one night, it was fine, but I wouldn't be comfortable for more than 1 or 2 nights because of how cramped. I appreciated the hand sanitizer along with the other amenities in the room. Excellent location.
Rachel
Rachel, 1-night trip
Verified
8/10 Very good
28 Feb 2020
Rooms are small; but the service, location and location are great.
Frederick
Frederick, 4-night trip
Verified
6/10 Good
22 Feb 2020
False advertising disappointment
Booked this for my wife's birthday. We specifically chose it for the rooftop terrace prominently advertised. When we arrived it was explained to us that it was not constructed yet. During and after our stay, I noticed that they were still advertising it. I reached out to the hotel and they never responded. Disappointing. Good neighborhood though.
Verified traveller
3-night trip
Verified
6/10 Good
20 Feb 2020
The view from my window was enclosed, interior, due to the building design, which was ok, not great, but not a big deal, maybe quieter than a street-facing window.
Steve
Steve, 3-night trip
Verified
10/10 Exceptional
19 Feb 2020
Price is attractive. The room is clean and modern.
Verified traveller
1-night trip
Verified
10/10 Exceptional
16 Feb 2020
Fantastiskt läge, har sett bättre dagar.
Man får det man betalar för, läget gör att det är väldigt värt.Små rum, icke genomtänkta badrum.
Verified traveller
3-night trip
Verified
8/10 Very good
7 Feb 2020
Great location & service
Size of room we got on the small side; could be an issue if you are travelling with big suitcases. We weren't.
Very helpful staff
Location is perfect, easy access with Metro from JFK and next to meatpacking district and chelsea
Eduardo
Eduardo, 3-night trip
Verified
10/10 Exceptional
6 Feb 2020
Great location, clean accommodations. Everything is steps away; subway, food, drug stores. Great city views or quiet hidden rooms, choose what’s best. Complimentary continental breakfast that’s simple and thoughtful. Get your carbs for free ! ... Riley @ the front desk was spectacular !!! Thank you Riley ! Room was just right for a NYC rendezvous with all the amenities of a major chain, without the hassle. I highly recommend.
MrCarlin
MrCarlin, 4-night trip
Verified
10/10 Exceptional
1 Feb 2020
Clean Room
Room was small but clean. Great location! Several of the staff members were exceptionally friendly.
Joe
Joe, 2-night trip
Verified
10/10 Exceptional
31 Jan 2020
Room was very clean, although a little small but that is expected in NY. Bathroom was outstanding with a modern design. Staff was extremely friendly and efficient.
Mauricio
Mauricio, 2-night trip
Verified
10/10 Exceptional
28 Jan 2020
Does what it says on the tin. Centrally located in Chelsea. Small clean room, a tad dated perhaps. Simple continental breakfast. Great price for its location and helpful staff.
Verified traveller
4-night trip
Verified
10/10 Exceptional
27 Jan 2020
Good location for what I needed. lovely staff nice service