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Sugar Marina Resort - ART - Karon Beach

Photo gallery for Sugar Marina Resort - ART - Karon Beach

Exterior
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Deluxe Room, Pool Access | In-room safe, desk, blackout curtains, iron/ironing board

Overview of Sugar Marina Resort - ART - Karon Beach

Sugar Marina Resort - ART - Karon Beach

4.0 star property
4-star hotel with 2 restaurants, near Kata Beach

8.0/10 Very good

552 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
542/1 Patak Road, Karon Beach, Muang, Karon, Phuket, 83100
Main amenities
  • 2 restaurants and bar/lounge
  • Airport shuttle
  • Breakfast available
  • Children's pool
  • Coffee shop/cafe
  • Daily housekeeping
  • Fitness centre
  • Free children's club
  • Near the beach
  • Outdoor pool
  • Room service
  • Terrace
For families
  • Children stay free
  • Children's club (free)
  • Children's pool
  • Fridge
  • Playground on site
  • Private bathroom

Room options

About this area

What's nearby

  • Kata Beach - 3 min walk
  • Kata Noi Beach - 6 min walk
  • Karon Beach - 26 min walk
  • Nai Han Beach - 12 min drive
  • Chalong Bay - 9 min drive
  • Rawai Beach - 14 min drive
  • Patong Beach - 11 min drive
  • Bangla Road - 12 min drive
  • Jungceylon Shopping Center - 25 min drive
  • Kalim Beach - 13 min drive
  • Central Festival Phuket Shopping Center - 31 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 67 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Andaman Coffee Co - 6 min walk
  • Food Market Kata - 2 min walk
  • Two Chefs หาดกะตะ - 2 min walk
  • Kata Mama Seafood - 1 min walk
  • Mom Tri's Kitchen - 5 min walk
Map

About this property

Sugar Marina Resort - ART - Karon Beach

Putting you within a 10-minute drive of Kata Beach and Karon Beach, Sugar Marina Resort - ART - Karon Beach features a free kids' club and offers an airport shuttle (available 24 hours) for THB 1200 per vehicle. Guests can take a dip in the outdoor pool or grab a bite to eat at Tann Tanod, which serves breakfast and is one of 2 restaurants. A bar/lounge, a fitness centre and a children's pool are other highlights at this upmarket hotel. Fellow travellers say good things about the helpful staff and beach.

Languages

Chinese (Mandarin), English, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 232 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's menu
  • Children's pool
  • Free children's club
  • Playground

What to do

  • Beach volleyball
  • Beach nearby
  • Parasailing nearby
  • Windsurfing nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Tour/ticket assistance

Facilities

  • 4 buildings/towers
  • An outdoor pool
  • Built in 2007
  • Fitness centre
  • Garden
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Lift
  • Wheelchair-accessible registration desk

Languages

  • Chinese (Mandarin)
  • English
  • Thai

Room amenities

Home comfort

  • Air conditioning
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided
  • Blackout curtains

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water
  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Tann Tanod – This restaurant only serves breakfast. Guests can enjoy drinks at the bar.
Mama Restaurant – This seafood restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
The Andaman – On-site cocktail bar. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately THB 350 for adults and THB 175 for children
  • Airport shuttle service is offered for an extra charge of THB 1200 per vehicle (one-way. Maximum occupancy 3)
  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines.

Policies

<p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards and cash.</p>

Also known as

Resort ART
Sugar Marina ART
Sugar Marina ART Karon Beach
Sugar Marina ART Resort
Sugar Marina Resort
Sugar Marina Resort ART
Sugar Marina Resort ART Karon Beach
Sugar Marina Resort Karon Beach

Frequently asked questions

Does Sugar Marina Resort - ART - Karon Beach offer free cancellation for a full refund?
Yes, Sugar Marina Resort - ART - Karon Beach does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sugar Marina Resort - ART - Karon Beach?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sugar Marina Resort - ART - Karon Beach?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sugar Marina Resort - ART - Karon Beach?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sugar Marina Resort - ART - Karon Beach?
Yes, there's free self parking.
Is an airport shuttle service offered by Sugar Marina Resort - ART - Karon Beach?
Yes, an airport shuttle is available. The charge is THB 1200 per vehicle one-way.
What are the check-in and check-out times at Sugar Marina Resort - ART - Karon Beach?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Sugar Marina Resort - ART - Karon Beach and nearby?
Have fun during the warmer months with activities such as volleyball. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and a garden.
Are there restaurants at or near Sugar Marina Resort - ART - Karon Beach?
Yes, there are 2 on-site restaurants.
Does Sugar Marina Resort - ART - Karon Beach have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sugar Marina Resort - ART - Karon Beach like?
Sugar Marina Resort - ART - Karon Beach is a short 3-minute walk from Kata Beach and 6 minutes' walk from Kata Noi Beach. Travellers say that the area is walkable and good for shopping.

Reviews

8.0

Very good

8.2/10

Cleanliness

8.1/10

Staff & service

8.1/10

Amenities

7.7/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

6/10 Good

Just OK.. Could be better
Hotel was pretty average.. But clean. Breakfast staff, seemed very unhappy. Normally Thai people are so lovely, the girls working in the restaurant didn't even greet us each day. The waiting staff need to improve.
Louisa, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful
Wonderful place, staff extremely nice friendly and helpful with everything. Very clean and strict with covid measures which was reassuring. Room was spacious and kept to a good standard like everything else
Tess, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Great find in perfect location for Beach
Amazing location and very stylish decoration as described. Excellent Wi-Fi too.
Keith, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel
Very nice hotel
Hjalmur, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel Staff are brilliant You could I’d ask for more from a hotel It’s few miners walk from beach and night life
John, 1-night trip
Verified Expedia guest review

10/10 Exceptional

18-night trip
Verified Expedia guest review

8/10 Very good

Kathy, 10-night trip
Verified Hotels.com guest review

6/10 Good

We were disappointed in our choice to stay here. There are two long pools at this hotel, which we were excited to use. The pools themselves were not kept clean. There was a a garbage bag floating in it all day the last day we were there and it needed daily cleaning of leaves and such. The pool deck tile was filthy. I never saw anyone washing it off. Old bandaids, spills and dirt stuck to it. The stair well was only cleaned once when we were there for 6 days. A huge hair ball sat on the steps until the last day it was finally gone. Spills and dirt on them as well. The room linens were clean, but furniture and wood door and trim definitely tired. The floors were not swept at cleaning so sand and grit on them. Mold in the grout in the shower. I asked maid to bleach it, but it never happened. My sons room had centipedes and earwigs. The room cleaning was hit and miss. You can hear everything said in people’s rooms as you walk by. Very flimsy doors. I liked the big sliding door that led right out to the pool from our room. The breakfast was a big variety, but not to my liking. I asked the egg cook if I could have two eggs over medium and she grudgingly cooked them. There was a plate of sunny side up ones she kept trying to get me to take. The rest of the restaurant staff were friendly though. The front desk staff was polite but not memorable. Nothing out of their way. There is only one elevator in main building.
6-night family trip
Verified Expedia guest review

10/10 Exceptional

It was an exelent stay. The hitel staff was very helpfull
5-night family trip
Verified CheapTickets guest review