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The Star Grand at The Star Gold Coast, Broadbeach, Australia

5-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Casino DriveBroadbeach Island Gold Coast, BroadbeachQLD4218Australia, (02) 8228 1927

Luxury hotel in Broadbeach with 8 restaurants, spa
  • Free WiFi and free parking
  • Excellent Food
Very Good8.4
Vibe
Awesome vibe
Service
Fantastic service
Food
Delicious food
Bar and Beverages
Standard bar
638See all 638 Hotels.com reviews
From 32 reviewsTripAdvisor Traveller Rating

The Star Grand at The Star Gold Coast, Broadbeach, Australia

from A$268
  • X-Superior Room - 2 Double beds
  • X-Superior Room 1 King bed
  • Superior Room
  • Superior Room, Ocean View
  • Corner King Room
  • Executive Room
  • Club Suite
  • Deluxe Romance Package
  • Deluxe Romance Package
  • xxEASTER HOLIDAY 5 NIGHT SPECIAL
  • xxxEASTER HOLIDAY 3 NIGHT SPECIAL
  • 0B
  • 0B
  • Superior Room - Second Night 50% off
  • Superior Room & Two Tickets to the Show
  • Superior Room & Two Tickets to the Show
  • Superior Room- Tuesday Super Sale!
  • Superior Room & 2 Show Tickets - Tuesday Super Sale!
  • Tap Dogs Package incl 2 Tickets and BB
  • Superior Room - Stay 2 Save 20%
  • Superior Room - Stay 2 Save 30%
  • Superior - Save 10%
  • Superior Room - Stay 2 Save 20% incl Free WIFI
  • Stay 1 Save 10%
  • Superior Room - Stay 2 Save 25%
  • EASTER OFFER - Stay 2 Save 15% (Superior Room)
  • Superior Room - Stay 2 Save 15%
  • Corporate Travel Package
  • Superior Room - Stay 2 Save 20%
  • Superior Room - 48 Hour Sale
  • Super Saver
  • Superior Room - LumiAir Package (Inc. 2 x Show Tickets)
  • Superior Room+2 Tickets Cabaret De Paris
  • Superior Room - Stay 1 Save 25%
  • Superior Room - Stay 5 Save 40%
  • Superior Room + 2 Tickets to ZIRCUS
  • Superior Room - Ultimate Vegas Package
  • Stay 1 Save 25%
  • Stay 1 Save 10%
  • Superior Room (- Stay 2 and Save 15%)
  • Superior Room (Stay 2 and Save 15%)
  • Superior Room - Solaria Package
  • Bed & Bubbles
  • XSuperior Deluxe Room (Super Saver)
  • Superior Room (FREE Breakfast)
  • Jupiters Autumn Sale
  • Advance Purchase 21 Days + FREE BUFFET BREAKFAST
  • Stay 3 Save 30%
  • 72 Hour Sale
  • Executive Deluxe Room
  • Deluxe Executive Room - Deluxe Romance Package
  • Superior Deluxe Twin Room
  • Superior Deluxe Room
  • Free Breakfast Special
  • Corner Balcony Deluxe Room
  • Superior Deluxe King Room
  • Superior Deluxe Twin Room
  • Corner Balcony Deluxe King Room
  • Corner Balcony Deluxe Twin Room
  • Executive King Room
  • Executive Twin Room
  • King Terrace Suite
  • Ocean Terrace Suite
  • Superior Deluxe Room - Super Saver
  • Superior Deluxe Room - Stay 1 Save 25%
  • Superior Deluxe Room - Free Breakfast
  • Superior Deluxe King Room (Super Saver)
  • Superior Deluxe Twin Room (Super Saver)
  • Superior Room (Super Saver)
  • Corner Balcony Deluxe
  • The Luxury List - Superior King Room - Incl Breakfast, Cheese Plate, Bottle of Wine, In House Movies
  • The Luxury List - Superior Twin Room - Incl Breakfast, Cheese Plate, Bottle of Wine, In House Movies
  • Superior Deluxe Twin Room
  • Superior Deluxe Twin Room
  • Superior Deluxe Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 596 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

  • Valet parking *

Other information

  • Smoke-free property
  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 8 restaurants
  • 5 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Full-service spa
  • Spa treatment room(s)
  • Casino
  • Pool umbrellas
  • Number of spa tubs - 2
  • Sauna
Working away
  • Business center
  • Meeting rooms 15
  • Conference space size (feet) - 17513
  • Conference space size (meters) - 1627
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1985
  • Elevator/lift
  • ATM/banking
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 65-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

AZURE SPA & FITNESS has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Food Fantasy - Overlooking the pool and garden, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Cucina Vivo - Overlooking the pool, this cocktail bar specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.

Kiyomi - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Garden Kitchen & Bar - This restaurant serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Recreation

On Site

  • Sauna

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

The Star Grand at The Star Gold Coast, Broadbeach, Australia’s small print

Also known as

  • Gold Coast Jupiters
  • Jupiters Hotel Gold Coast
  • Broadbeach Conrad
  • Conrad Broadbeach
  • Conrad Hotel Jupiters
  • Jupiters Hotel Casino Gold Coast Broadbeach
  • Jupiters Hotel And Casino Gold Coast
  • Star Gold Coast Broadbeach
  • Star Grand Star Gold Coast Broadbeach
  • Gold Coast Jupiters Hotel
  • Jupiters Casino Gold Coast
  • Jupiters Casino Gold Coast Broadbeach
  • Jupiters Casino Hotel Gold Coast
  • Jupiters Gold Coast
  • Jupiters Hotel
  • Jupiters Hotel & Casino Gold Coast
  • Jupiters Hotel & Casino Gold Coast Broadbeach

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6 AM to 9 PM.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Children under 12 years old are not allowed in the swimming pool without adult supervision.

    Guests under 16 years old are not allowed in the fitness facility.

    Guests under 16 years old are not allowed in the spa.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    The charges below are included in the total price displayed:

    • Resort fee

    Optional extras

    Onsite credit card charges are subject to an extra charge

    Valet parking costs AUD 40.00 per night

    Rollaway beds are available for AUD 50.0 per day

    Buffet breakfast is offered for an extra charge of AUD 34.90 for adults and AUD 34.90 for children (approximately)

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around The Star Grand at The Star Gold Coast, Broadbeach, Australia

    Landmarks

    • Cavill Avenue (44-minute walk)
    • Surfers Paradise Beach (45-minute walk)
    • The Star Gold Coast (1-minute walk)
    • Gold Coast Convention and Exhibition Centre (5-minute walk)
    • Oasis Shopping Centre (8-minute walk)
    • Broadbeach Mall (9-minute walk)
    • Pacific Fair Shopping Centre (9-minute walk)
    • Oracle Boulevard (11-minute walk)

    Getting around

    • Gold Coast, QLD (OOL-Coolangatta) 30-min drive
    • Varsity Lakes Station 19-min drive
    • Helensvale Station 24-min drive
    • Free self parking
    • Valet parking (surcharge)

    Recent reviews

    Very Good 8.4 From 638 reviews

    The Star Grand at The Star Gold Coast, Broadbeach, Australia
    Exceptional10.0
    Close to everything
    Great hotel, great location, close to shopping, beach & restaurants
    Melva, au2 night trip
    The Star Grand at The Star Gold Coast, Broadbeach, Australia
    Good6.0
    Good Hotel, Service needs to Improve.
    The hotel is newly renovated and modern. It is in a great location and has all the facilities you could want. However the service was well below standard. From the abrupt driveway attendant to the housekeeping servicing that was only half completed it appears the hotel is struggling to maintain a satisfactory standard.
    Kevin, au2 night trip
    The Star Grand at The Star Gold Coast, Broadbeach, Australia
    Exceptional10.0
    The room was spotless and the bed very comfy. The staff were helpful and friendly. We had dinner and dessert at the Food Quarter restaurant which was great and very affordable. The hotel was within walking distance to the Gold Coast Convention Centre for the concert we attended and also to the beach.
    Tina, au1 night trip
    The Star Grand at The Star Gold Coast, Broadbeach, Australia
    Poor2.0
    NOT EXACTLY GREAT.
    Firstly I had the choice to book King Room or Twin. Booked King. Arrived and they gave me a twin, complained that this happened before and I put up with it. This time no, I wanted a king bed as it’s what I booked 5 months prior. They said they were busy and it was all booked out. Lady spoke to supervisor, came back, I could have a Disabled Room. So I had to take that, Room certainly lacked some of the style the other rooms have. I visit this casino quite often as we only live 5k away. We had booked for dinner at Chinese Restaurant 5.45pm. That’s another disaster, hour and half wait for entree and mains were so late we had to hurry to eat them to get to show. Otherwise the Michael Jackson show was fabulous. Breakfast buffet next morning was pretty average.
    A Traveller, au1 night romance trip
    The Star Grand at The Star Gold Coast, Broadbeach, Australia
    Exceptional10.0
    couple of days away
    great time..great room..great service..
    Mark and Patti, au2 night romance trip

    See all reviews

    The Star Grand at The Star Gold Coast, Broadbeach, Australia

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