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1 room, 2 adults

Privilege Aluxes Isla Mujeres Hotel, Isla Mujeres, Mexico

4.5-star4.5 stars
Adolfo Lopez Mateos Sm 1Isla MujeresQROO77400Mexico

Upscale beachfront resort with spa, near Norte Beach
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Superb9.2
  • The service was very good and the room was very comfortable. The facilities were really…Oct 31, 2018
  • Enjoyed the island.would recommend staying 3 days. The ocean water was very clear and…Jan 5, 2018
1039See all 1,039 Hotels.com reviews
From 3,429 reviewsTripAdvisor Traveller Rating

Privilege Aluxes Isla Mujeres Hotel, Isla Mujeres, Mexico

from A$256
  • Superior Room, 1 King Bed, with Whirlpool Bath
  • Suite Deluxe Pool View
  • Honeymoon Suite, 1 King Bed, with Whirlpool Bath , Pool View
  • Standard Room, 1 King Bed
  • Standard Room, 1 King Bed Adults Only
  • Suite Deluxe Pool View Adults Only
  • Honeymoon Suite, 1 King Bed, with Whirlpool Bath , Pool View - Adults Only
  • Superior Room, 1 King Bed, with Whirlpool Bath - Adults Only

What’s around Privilege Aluxes Isla Mujeres Hotel, Isla Mujeres, Mexico

Top spots nearby

Recommended by this property

  • Norte Beach (5-minute walk)
  • Dolphin Discovery (26-minute walk)
  • Joysxee Floating Bottle Island (31-minute walk)
  • Costa Occidental de Isla Mujeres National Park (32-minute walk)
  • Crayola House (32-minute walk)
  • Tortugranja Turtle Farm (42-minute walk)
  • Mundaca House (45-minute walk)
  • Capitán Dulché Museum (5.5 km)
  • Punta Sam Ferry Terminal (5.9 km)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 79 min drive
  • Free self parking
  • Airport shuttle (surcharge)

About Privilege Aluxes Isla Mujeres Hotel, Isla Mujeres, Mexico

All-inclusive island accommodation on Isla Mujeres beach

Town square stroll

From the seafront perch of Privilege Aluxes Isla Mujeres Hotel, it's a 3-minute walk to the town's main square with a market, art gallery, and restaurants. The neighborhood's popular bars and clubs are a 2-minute walk to parallel streets, Hidalgo and Guerrero Avenues.

Pirate house, zip lines

Hacienda Mundaca, a famed pirate's former estate with buccaneer artifacts and gardens, is a 3-minute walk from the hotel. It's an 11-minute drive to both a zip line or snorkeling at Garrafon Natural Reef Park, and swimming with dolphins at Dolphin Discovery.

3 restaurants and pool

Sinking into either a spa treatment or outdoor pool might precede a wake-me-up workout at the health center. You can dine at one of 3 restaurants, like Satay, which serves Thai and Asian cuisine, and Privilege Beach Club, which serves fresh seafood and cocktails on the beach.

Free WiFi and a balcony

Available at all-inclusive and room-only rates, the hotel's air-conditioned guestrooms have WiFi and flat-screen TVs, and you can listen to music on an iPod® dock with speakers. After finding refreshment in the minibar, you can admire the city view from your king bed.

At a glance

Key facts

Hotel size

  • 124 rooms
  • Arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (17 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Other information

  • All-inclusive rates available
* See small print for additional details or extra charges

At the resort

Food and drink
  • Free buffet breakfast
  • 3 restaurants
  • 2 bars/lounges
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach sunloungers
  • Beach umbrellas
  • Number of outdoor pools -
  • Swim-up bar
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Scooter/moped rentals on site
  • Sailing nearby
  • Scuba diving nearby
  • Beach towels
  • Pool sunloungers
  • Number of spa tubs -
  • Pool umbrellas
Working away
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers -
  • Built in
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace
Languages Spoken
  • English
  • Spanish

In the apartment

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Pay movies
  • Satellite TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

All-inclusive room rates at Privilege Aluxes Isla Mujeres Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Not included
  • Use of golf cart
  • Scuba-diving excursions
  • Snorkeling excursions
  • Windsurfing equipment
  • Premium and/or non-domestic beverages
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Transportation to offsite activities
  • Gratuities
  • Taxes

Spa

The onsite spa has 2 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Satay - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.

Privilege Beach Club - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Sabor - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Pool bar & snacks - This poolside bar serves lunch and light fare.

Privilege Aluxes Isla Mujeres Hotel, Isla Mujeres, Mexico’s small print

Also known as

  • Privilege Aluxes Isla Mujeres Hotel
  • Privilege Aluxes Isla Mujeres Hotel
  • Privilege Aluxes Hotel
  • Privilege Aluxes Isla Mujeres
  • Privilege Aluxes
  • Isla Mujeres Privilege Aluxes
  • Privilege Aluxes
  • Privilege Aluxes Hotel
  • Privilege Aluxes Hotel Isla Mujeres
  • Privilege Aluxes Isla Mujeres

Policies

Starting in 2019 this property will cater to adults only. For more details, please contact the property using the information on the reservation confirmation received after booking.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge of MXN 1700 per person (roundtrip)

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9.2 From 1,039 reviews

Privilege Aluxes Isla Mujeres Hotel, Isla Mujeres, Mexico
Exceptional10.0
Honeymoon suite with pool view was excellent! Hotel was so relaxing with 3 pools to swim in. The staff were all lovely especially the pool/bar staff. Gardeners busy working everyday, prestine gardens.
Debbie, au2 night romance trip
Privilege Aluxes Isla Mujeres Hotel, Isla Mujeres, Mexico
Exceptional10.0
Great stay...2 weddings in just as many days.
Everything was great with the room. I had a standard room with a small balcony, city view which overlooked a schoolyard. I loved hearing the kids playing! The room was great...loved how dark it would get with the curtains pulled at night...I slept like a baby. For me, the size was perfect. It was maintained and offered a lot of things big resorts do but on a smaller scale. I loved that about this property. The ONLY potential negative, and it’s not big, are the weddings. Because it’s not big, if a wedding is happening, pretty much everyone on the property knows about it. I was there for a long weekend so there might not be as much of that during the week but it was a bit disruptive. Not a big deal but something to keep in mind if you like sitting on the beach.
Jenny, us3 night trip
Privilege Aluxes Isla Mujeres Hotel, Isla Mujeres, Mexico
Exceptional10.0
GREAT value for the $ - location! Breakfast!
Everything about this hotel was top-notch and it was a GREAT value for the money. The beach club location is of course amazing. The room was spacious and clean. The food was FABULOUS - we did the breakfast only and buffet was one of the best I've ever been to at any resort. I can see why people do the all-inclusive there. One thing was that the main pool was under construction but I fault myself for not calling and asking -- I booked a hotel one time years ago that was under construction and I should know better to ALWAYS call and ask if there is any construction or a biker conference or whatever at the hotel. Since Isla Mujeres isn't a place you hang at the pool anyway, it didn't affect our stay but could have had we been there for more nights but we were only there for one, we joined other couples at a different hotel for rest of stay. But our one night at the Privilege was great.
Lisa, us1 night trip
Privilege Aluxes Isla Mujeres Hotel, Isla Mujeres, Mexico
Exceptional10.0
BEST HOTEL ON ISLA!
The staff makes you feel like family- the rooms are beautiful and clean. The food is absolutely amazing! I truly recommend this hotel - It’s in a central location near shopping and other activists - LOVED it.
stacey, us1 night trip
Privilege Aluxes Isla Mujeres Hotel, Isla Mujeres, Mexico
Good6.0
Less than expected
First of all, the main pool didn't work, second of all we were assigned to a room with a view to the cemetry (superior room with whirpool tub) and the receptionist named javier was really rude and not understanding. When people make reservations they ahould be told if rhe view is to the cemetry/school and whether the pool is working or not.
A Traveller, us2 night trip

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Privilege Aluxes Isla Mujeres Hotel, Isla Mujeres, Mexico

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