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Atlantis The Palm, Dubai

5 stars
Crescent RoadThe Palm, DubaiUnited Arab Emirates, ‏‎1800-687-236 (Australia Toll Free)
Price Match GuaranteePrice Match Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Excellent4.5 / 5
Amenities
Great amenities
Vibe
Awesome vibe
Food
Delicious food
Value for money
Poor value for money
1033See all 1,033 Hotels.com reviews
From 12,604 reviewsTripAdvisor Traveller Rating

Atlantis The Palm, Dubai

Hotel Info: 1800 846 835

from A$479
  • Presidential Suite
  • Deluxe Room
  • Deluxe Room, Beach View
  • Deluxe Room, Ocean View
  • Imperial Club Room
  • Regal Family Suite
  • Terrace Club Suite
  • Terrace Family Suite
  • Terrace Family Suite
  • Deluxe Room
  • Regal Club Suite
  • Deluxe Room, Beach View
  • Terrace Club Suite
  • Grand Atlantis Suite
  • Deluxe Room, Ocean View
  • Executive Club Suite
  • Neptune Underwater Suite
  • Regal Suite
  • Royal Bridge Suite
  • Suite (Lost Chambers)
  • Deluxe Room
  • Imperial Club Room
  • Executive Suite
  • Deluxe
  • Executive Family Suite
  • Terrace Suite

At a glance

Key facts

Hotel size

  • This hotel has 1,539 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 3 PM-Midnight
  • Check-out time is 11 AM
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details. Guests should notify the property in advance of their flight details. Contact details can be found in the booking confirmation.
A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom. For further details, please contact the property using the information contained in your confirmation email.
All guests must show a valid passport or Emirates ID (for UAE residents) at check-in. These are the only forms of identification accepted at this property. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Free shopping center shuttle

Also known as

  • Atlantis
  • Atlantis Palm Dubai
  • Atlantis Hotel
  • Atlantis Hotel Palm
  • Atlantis Palm
  • Palm Atlantis
  • Atlantis The Palm Dubai
  • Atlantis The Palm Hotel Dubai
  • Atlantis Palm Hotel Dubai
  • Atlantis Palm Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: AED 20 per accommodation, per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 2900.00
  • New Year's Eve (31 December) Gala Dinner per child: AED 2030.00 (from 12 to 17 years old)

Optional extras

Rollaway beds are available for AED 780.00 per night

Buffet breakfast is offered for an extra charge of AED 165 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 485 per vehicle (one way)

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 20 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • On private beach
  • Free beach cabanas
  • Number of outdoor pools - 2
  • Waterslide
  • Health club
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Free water park access
  • Beach sun loungers
  • Lazy river
  • Steam room
  • Beach umbrellas
  • Free pool cabanas
  • Sauna
  • Beach towels
  • Swim-up bar
  • Pool sun loungers
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 2008
  • Elevator/lift
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The Shuiqi spa at Atlantis The Palm features luxury treatment suites, a sauna and spa tub, men's and women's hair salons, and a fitness center with resort views and personal training. Spa treatments include hydrotherapy, holistic massage, couples massage, and purifying body wraps. Facials utilize Daniele de Winter natural products from Monaco.

Recreation

On Site

  • Health club
  • Sauna
  • Steam room
  • Tennis on site
  • Helicopter/airplane tours on site
  • Kayaking on site
  • Racquetball/squash on site
  • Scuba diving on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Tennis lessons on site
  • Free water park access

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Skydiving nearby

Atlantis The Palm, Dubai’s small print

Also known as

  • Atlantis
  • Atlantis Palm Dubai
  • Atlantis Hotel
  • Atlantis Hotel Palm
  • Atlantis Palm
  • Palm Atlantis
  • Atlantis The Palm Dubai
  • Atlantis The Palm Hotel Dubai
  • Atlantis Palm Hotel Dubai
  • Atlantis Palm Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: AED 20 per accommodation, per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 2900.00
  • New Year's Eve (31 December) Gala Dinner per child: AED 2030.00 (from 12 to 17 years old)

Optional extras

Rollaway beds are available for AED 780.00 per night

Buffet breakfast is offered for an extra charge of AED 165 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 485 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 1033 reviews

Atlantis The Palm, Dubai
Outstanding5.0 / 5
Unique Experience
Excellent stay and beautiful spot.
1 night family trip
Atlantis The Palm, Dubai
Outstanding5.0 / 5
Great break away!!
Great place to stay the only think we didn't like was the price of food and drinks at the resort. Especially if you have children with you and just want a small meal. The prices should be a little cheaper especially when you pay a bit for the rooms.
2 night family trip
Atlantis The Palm, Dubai
Outstanding5.0 / 5
Amazing hotel. Pricey but definitely worth it - upgrade to the imperial room. Buffet breakfast in kaleidoscope is one of the very best.
1 night romance trip
Atlantis The Palm, Dubai
Excellent4.0 / 5
Atlantis for one night
The Atlantis is an amazing hotel with a 5 star service. Unfortunately the night we were at the hotel they were holding what they called an 'event', which was a DJ and dance party which was held on the grounds of the hotel. Even though it was across the other side of the hotel from where we were the music was so loud that we were unable to sleep. When I called to ask when it would be finished the lady said that the'event' would finish at 3am and that we shouldn't be able to hear it from our room. She arranged for the hotel manager to call the next morning to discuss the issue, I never heard from him. Considering we were only at the hotel for one night to break up the flight from Rome to Adelaide it was disappointing that we were unable to get a good nights sleep. I think the hotel should have informed guests that this event was happening and that loud music would be an issue until 3am. We stayed at the hotel for one night as a stop over, we went to the aquarium (which is a great bonus for hotel guests but I wouldnt travel to the hotel especially to see it) and used the water park (again not as good as we hoped it would be, Wild Wadi is much better). The hotel room was beautiful with a huge bathroom and beautiful views of the pool and beach. The staff that we came into contact with (apart from the lady on the phone) were very friendly, polite and helpful.
1 night family trip
Atlantis The Palm, Dubai
Outstanding5.0 / 5
A very busy hotel
A very busy hotel. People peolpe everywhere.
1 night family trip

See all reviews

Atlantis The Palm, Dubai

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