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Grand Hotel Kempinski High Tatras

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Surrounded by breathtaking mountain scenery, Grand Hotel Kempinski High Tatras offers a tranquil retreat with an art gallery, shopping on site, and a serene garden. Savor aromatherapy treatments at Zion Spa or enjoy skiing and snowboarding adventures with the free ski shuttle.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Pet-friendly
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free children's club
  • Free ski shuttle
  • Free train station pick-up
  • Ski storage
  • Ski passes
  • Health club
  • Sauna
  • Steam room

For families (6)

  • Children's club (free)
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
The current price is AU$630
includes taxes & fees
28 June - 29 June

Why we love this property

Work and wellness blend
Business travellers thrive with meeting rooms and workstations. After hours, the full-service spa and health club offer perfect relaxation options.
Culinary delights await
Dine at the restaurant or unwind at the bar. Start days with free breakfast. Indulge in private picnics, in-room champagne, couples dining, and vegan options.
Mountain spa escape
This hotel sits in a national park, offering a full-service spa with couples rooms, sauna, and health club. Garden views enhance the serene setting.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Grand Suite, 1 Bedroom, Jetted Tub, Garden View (Grand Deluxe Janosik Suite)

Grand Suite, 1 Bedroom, Jetted Tub, Garden View (Grand Deluxe Janosik Suite)

Grand Suite, 1 Bedroom, Jetted Tub, Garden View (Grand Deluxe Janosik Suite)

  • Park view
  • 72 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Bedroom, Bathtub, Mountain View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 Bedroom, Bathtub, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Room, 1 Bedroom, Bathtub, Mountain View (Grand Deluxe Lake View room)

Premium bedding, down duvets, minibar, in-room safe

Grand Room, 1 Bedroom, Bathtub, Mountain View (Grand Deluxe Lake View room)

7.0 out of 10
Good
(2 reviews)
  • Mountain view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Bedroom, Bathtub, Mountain View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 Bedroom, Bathtub, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Room, Bathtub, Mountain View (Lake View Junior suite)

Combined shower/bathtub, deep-soaking bathtub, rainfall showerhead

Junior Room, Bathtub, Mountain View (Lake View Junior suite)

  • Mountain view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Room, 1 Bedroom, Bathtub, Garden View (Junior suite)

Flat-screen TV, pay films, heated floors

Junior Room, 1 Bedroom, Bathtub, Garden View (Junior suite)

  • Park view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Room, 1 Bedroom, Balcony, Valley View (Grand Deluxe Valley View room)

View from room

Grand Room, 1 Bedroom, Balcony, Valley View (Grand Deluxe Valley View room)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Bedroom, Bathtub, Valley View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 Bedroom, Bathtub, Valley View

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Suite, 1 Bedroom, Bathtub, Garden View (Grand Deluxe Tower Suite)

Grand Suite, 1 Bedroom, Bathtub, Garden View (Grand Deluxe Tower Suite)

Grand Suite, 1 Bedroom, Bathtub, Garden View (Grand Deluxe Tower Suite)

  • Park view
  • 70 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 Bedroom, Bathtub, Lake View (Deluxe Attic Suite)

Deluxe Suite, 1 Bedroom, Bathtub, Lake View (Deluxe Attic Suite) | Living area

Deluxe Suite, 1 Bedroom, Bathtub, Lake View (Deluxe Attic Suite)

  • Lake view
  • 58 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, 1 Bedroom, Bathtub, Garden View (Superior Krivan Suite)

Superior Suite, 1 Bedroom, Bathtub, Garden View (Superior Krivan Suite)

Superior Suite, 1 Bedroom, Bathtub, Garden View (Superior Krivan Suite)

  • 49 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Bedroom, Bathtub, Valley View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 Bedroom, Bathtub, Valley View

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Daily buffet breakfast for a fee
Hotel ELEMENTS
Vysoké Tatry
  • Pool
  • Spa
  • Pet-friendly
  • Parking available
9.6 out of 10, Exceptional, 7 reviews
The price is AU$287
includes taxes & fees
24 June - 25 June
Hotel ELEMENTS
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About the area

Map
Kupelna 6, Strbske Pleso, Štrba, 059-85

What's nearby

  • Tatra National Park - 1 min walk - 0.0 km
  • Štrbské pleso - 11 min walk - 1.0 km
  • Tatra National Park Slovakia - 8 min drive - 3.8 km
  • Popradské Pleso Lake - 16 min drive - 6.6 km
  • AquaCity Poprad - 29 min drive - 33.9 km

Getting around

  • Poprad (TAT-Poprad - Tatry) - 26 min drive
  • Strbske Pleso Station - 6 min walk
  • Tatranský Lieskovec - 15 min drive
  • Štrba Station - 18 min drive
  • Free train station pickup
  • Airport shuttle (surcharge)
  • Free ski shuttle

Restaurants

  • ‪Koliba Patria - ‬7 min walk
  • ‪Apreski - ‬18 min walk
  • ‪Hotel Patria - ‬12 min walk
  • ‪Láry Fáry Crepes Caffé - ‬6 min walk
  • ‪Restaurant Stará Pošta - ‬6 min walk

About this property

Grand Hotel Kempinski High Tatras

  • Placing you only steps from Tatra National Park, Grand Hotel Kempinski High Tatras features a free ski shuttle. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and Grand Restaurant serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a free kid's club and a bar/lounge. Ski passes and storage are also available.

At a glance

DONE

Hotel size

    • 98 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free children's club
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Uncovered on-site self-parking (EUR 20 per day; includes in/out privileges)
    • Secured covered on-site valet parking (EUR 60 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Limited self- and valet parking on-site
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
    • Free train station pickup
DONE

Off-site

    • Free ski shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free self-service breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • Private picnics
  • 24-hour room service

Travelling with children

  • Free children's club
  • Childcare in room (surcharge)

What to do

  • Segway hire/tours
  • Shopping
  • Pool table
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped hire nearby
  • Ice skating nearby

Working away

  • 2 meeting rooms
  • Conference space (2370 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Bike storage
  • Pool loungers
  • Segway hire/tours
  • Ski storage
  • Snow sports gear
  • Romance packages

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace at reception
  • Television in common areas
  • Health club
  • An indoor pool
  • Art gallery on-site
  • Arcade/games room
  • Bicycle parking
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Locally sourced food is prioritised
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 85
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 80
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 103
  • Wheelchairs available on site
  • Hand-held shower heads
  • Magnifying mirror
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 90
  • Well-lit path to entrance
  • Step-free path to entrance
  • Hardwood flooring in room

Ski

  • Free ski shuttle
  • Ski passes
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Ski hire shops

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Heating
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Separate sitting area
  • Heated floors

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Rainfall shower heads
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Zion Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

Dining

Grand Restaurant – This restaurant serves breakfast, lunch and dinner.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 35 per vehicle (one way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 110.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 40 per pet, per night (maximum EUR 70 per stay)

Parking

  • Uncovered self-parking costs EUR 20 per day with in/out privileges
  • Covered valet parking costs EUR 60 per night with in/out privileges
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children under 18 years old are allowed in the swimming pool until 8 PM only.

Also known as

Grand Hotel Kempinski High Tatras
Grand Hotel Kempinski High Tatras Strba
Grand Kempinski High Tatras Strba
Grand Hotel Kempinski High Tatras Štrba
Grand Kempinski High Tatras Štrba
Grand Kempinski High Tatras
Hotel Grand Hotel Kempinski High Tatras Štrba
Štrba Grand Hotel Kempinski High Tatras Hotel
Hotel Grand Hotel Kempinski High Tatras
Grand Hotel Kempinski High Tatras Štrba
Grand Kempinski High Tatras Štrba
Grand Kempinski High Tatras
Hotel Grand Hotel Kempinski High Tatras Štrba
Štrba Grand Hotel Kempinski High Tatras Hotel
Hotel Grand Hotel Kempinski High Tatras
Kempinski High Tatras Strba
Kempinski High Tatras Strba
Grand Hotel Kempinski High Tatras Hotel
Grand Hotel Kempinski High Tatras Štrba
Grand Hotel Kempinski High Tatras Hotel Štrba

Frequently asked questions

Does Grand Hotel Kempinski High Tatras offer free cancellation for a full refund?

Yes, Grand Hotel Kempinski High Tatras does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Hotel Kempinski High Tatras?

Yes, there's an indoor pool.

Are pets allowed at Grand Hotel Kempinski High Tatras?

Yes, pets are welcome. There's a charge of EUR 40 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Grand Hotel Kempinski High Tatras?

Yes. Self-parking costs EUR 20 per day. Valet parking costs EUR 60 per night. Parking spaces may be limited. Electric car charging is available.

Is an airport shuttle service offered by Grand Hotel Kempinski High Tatras?

Yes, an airport shuttle is available. The charge is EUR 35 per vehicle one way.

What are the check-in and check-out times at Grand Hotel Kempinski High Tatras?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Grand Hotel Kempinski High Tatras?

No, this hotel doesn't have a casino, but Casino Excel (22-min drive) is nearby.

What is there to do at Grand Hotel Kempinski High Tatras and nearby?

Have fun with nearby winter activities such as ice skating, cross-country skiing and snowboarding, and in warmer months, enjoy a round of golf at the nearby golf course. Additional recreation on-site includes segway hire. Indulge in a treatment at the spa and soothe your senses in the hot tub. Grand Hotel Kempinski High Tatras also has an indoor pool, a sauna and a steam room, as well as an arcade, a picnic area and a garden.

Are there restaurants at or near Grand Hotel Kempinski High Tatras?

Yes, there's an on-site restaurant, Grand Restaurant.

Does Grand Hotel Kempinski High Tatras have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Grand Hotel Kempinski High Tatras like?

Grand Hotel Kempinski High Tatras is a short 6-minute walk from Strbske Pleso Station and 13 minutes' walk from Štrbské pleso.

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Reviews

Grand Hotel Kempinski High Tatras Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel features a beautiful and heated pool with stunning mountain views. (3 reviews)
  • The spa offered a great place to relax with excellent service, stunning views, and a dreamlike experience. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Spa
Room
View
Lobby
Restaurant
Food
Bar

Reviews

Verified

10/10 Exceptional

One of the most beautiful hotels with amazing views
Norah, 1-night trip
Verified

10/10 Exceptional

The mountain view is breathtaking and one of a kind. Beautiful, well maintained and clean property. Amazing pool!
Piotr, 2-night trip
Verified

10/10 Exceptional

We had a great stay at the Kempinski High Tatrus. This hotel had an established, genuinely 5 star feel. It knows what it is, and delivers brilliantly. The setting is outstanding, with a frozen lake and snow on the ground, but we didn’t see a cloud in 4 days. The service is great, and the breakfast generous. The room was spacious and the bed was comfortable; there is a pillow and duvet menu… all in a great stay.
Stephen, 3-night trip
Verified

10/10 Exceptional

Heaven on earth!

Amazing hotel! Loved every minute of our stay. Incredible service, great breakfast, nice rooms and the spa was an absolute dream!
Michelle, 2-night trip
Verified

10/10 Exceptional

Very much a top luxury Hotel with priced accordingly. Staff and service excellent. Spa great for relaxing with Bar service and stunning views. Rooms luxurious and views either side of the Hotel stunning. The Hotel set on the beautiful Strba Tarn against a backdrop of stunning mountains. Great walks / hiking trails very worthwhile but note they are long and quite hard to hike (proper footwear essential). Highly recommended Hotel. Thank you for our stay.
Robert, 3-night trip
Verified

4/10 Fair

We had high hopes for this hotel, it was overall disappointing. We were given a room with a view to some rocks we had to pay extra to have something to see. They said that since we booked through Expedia....we don t get the same advantages as other customers, this is not a 5 star thing to say at the reception. The restaurant food was simply atrocious, I paid 60 euros for the worst piece of stake I had in my life, ever. Do NOT go to that restaurant, you have been warned. The bar and the spa are the only things we actually liked, 99% of the staff are very well trained and very polite.
Gabriel, 2-night trip
Verified

10/10 Exceptional

Heaven on earth!

Amazing hotel! Loved every minute of our stay. Incredible service, great breakfast, nice rooms and the spa was an absolute dream!
Michelle, 2-night trip
Verified

10/10 Exceptional

Look no further, this Kempinski is world class.

One of the best hotels in central/Eastern Europe, providing a 10/10 experience in all aspects, year after year.
Jan, 2-night trip
Verified

10/10 Exceptional

Amazing hotel situated by the lake. Highly recommended, the staff were super friendly and the facilities were top notch.
Johnny Mai, 2-night trip
Verified

10/10 Exceptional

This hotel is exceptional. It's the most famous in Slovakia. The service is perfect. Has great rooms. Amazing food. Great spa with indoor pool. Area is gorgeous.
John, 1-night trip
Verified

10/10 Exceptional

great!
Kastriot, 2-night trip
Verified

10/10 Exceptional

Perfect!
Pavlína, 1-night trip
Verified

2/10 Poor

Hotel is beautifully situated, staff helpful, breakfast delicious. There is one huge problem. Our room was horrible. Bed was not even 3 stars range. We couldn't belive our eyes. So our advise is : if you are not staying in top price room dont bother. Not worth your money.
MALGORZATA, 4-night trip
Verified

8/10 Very good

The views are spectacular , the staff at the reception are nice, not that much at the Zion spa . English is a problem , they all speak Slovak and polish. No air condition in the whole hotel. How come , a 5 star hotel without air condition in the summer where temp is 95. They asked us to open the window and they brought us a fan from 1990 . All the bugs in the valley end entering through the open window. Breakfast is greasy and don’t expect any one to smile at you. Definitely , not worth the money, few other options in the area probably better. Over priced with less amenity . Not to mention , the spa receptionist did have much of decency . If you don’t speak Slovak , look somewhere else.
Anas, 6-night trip
Verified

10/10 Exceptional

Ein wunderbares Hotel inmitten der Berge, wir hatten das Zimmer 415, mit Blick auf den See und die Berge. Das Personal ist sehr liebenswürdig und hilfsbereit. Wir haben uns in dieser Woche sehr wohlgefühlt.
Guido, 6-night trip
Verified

10/10 Exceptional

Excelente

Hotel maravilhoso! Tudo excelente! Quarto, cama, banheiro, vista, spa, funcionários, café da manhã!
SANDRA, 2-night trip
Verified

10/10 Exceptional

Experiência imperdível para aqueles que querem vivenciar um hotel de excelência que cuida de cada detalhe para proporcionar ao hóspede todo conforto possível. O prédio e o hall são belíssimos e o hóspede é recebido com uma taça de frizante.O quarto localizado com vista para montanhas tem uma das mais belas vistas que já vivenciamos. Tem todo conforto possível. Tem um restaurante belíssimo para jantar e para um café da manhã completíssimo. Tem piscinas aquecidas com vista para as montanhas e spa. Abertura de camas com garrafa de água. Frutas no quarto. Chá, nespresso, frigobar completo. Climatização excelente. Com certeza um dos melhores hotéis em que já nos hospedamos. Parabéns a toda a excelente equipe.
Marco A F, 1-night trip
Verified

8/10 Very good

Nagyon jó reggeli, csodás vacsora étlapról, szuper wellness.
Katalin, 2-night trip
Verified

2/10 Poor

Bonjour, nous avons contacté l'hôtel car nous étions en panne de voiture un week end au milieu de la Slovaquie donc pas de possibilité de faire plus de 200 km avec une voiture avec un pneu crevé et pas de possibilité de faire changer la roue pendant tout le week end car tout était fermé. L'hôtel n'a pas voulu nous rembourser ni faire un avoir pour que nous déplacions notre voyage. C'est bien dommage.
Celine, 2-night trip
Verified

10/10 Exceptional

Wir waren von dem Hotel total begeistert. Absolut fantastischer Service. Wunderbares Personal. Dieses Hotel ist immer eine Reise wert.
Tim, 4-night trip
Verified

10/10 Exceptional

Sehr freundliches Personal und sehr angenehmer Aufenthalt
Mark, 2-night trip
Verified

6/10 Good

The property/service/staff does not live up to the usual Kempinski standard. The signature smell of this property is an ever-present somewhat coal-like smoke from the fireplace - starting with the lobby and affecting the outside.
Milan, 1-night trip
Verified

10/10 Exceptional

👍👍👍

100%spokojnosť,ochotný personál,maximálny oddych
Kristína, 2-night trip
Verified

10/10 Exceptional

Super
Martin, 2-night trip
Verified

8/10 Very good

rodinná dovolená

Hotel je krásný a byl v období Vánoc nádherně vyzdobený. Jediné co na pokojích chybí je kávovar a konvice. Konvici Vám na vyžádání donesou. Služby na recepci jsou výborné jen personál v restauraci byl průměrný.
Malkova, 4-night trip