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Lucky Bansko Aparthotel SPA & Relax

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Lucky Bansko Aparthotel SPA & Relax is the perfect retreat for families and ski enthusiasts alike. Enjoy a rejuvenating massage or aromatherapy at the onsite spa, followed by lunch at one of three restaurants. With a poolside bar, playground, arcade/game room and activities like archery, this hotel offers endless fun for all ages.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Pet-friendly
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 indoor pools
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Free ski shuttle
  • Ski storage
  • Ski passes
  • Fitness centre
  • Sauna

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
The current price is AU$201
includes taxes & fees
8 Sept - 9 Sept

Why we love this property

Work and play paradise
Located in the city centre, this hotel offers meeting rooms and a business centre. After work, guests can indulge in spa services and relax in the sauna.
Culinary adventure
Explore 3 restaurants with Italian and international cuisine, plus 2 bars. Taste buffet breakfast with vegetarian options and locally-sourced food.
Pool paradise
This luxury hotel features three indoor pools, a seasonal outdoor pool, and a children's pool. A poolside restaurant, bar, and hot tub enhance the experience.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Apartment, 1 Queen Bed with Sofa bed

A cozy living room with a fireplace, a sofa, a dining table with fruit and a glass of wine, and a scenic view of trees and mountains through a window.

Deluxe Apartment, 1 Queen Bed with Sofa bed

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Standard Studio

A hotel room with a bed, a desk with a computer, a chair, a coffee table with fruit, and a TV.

Standard Studio

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Apartment

A hotel room with a sofa, a coffee table with fruit, a TV, and an air conditioning unit.

Standard Apartment

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Plus Apartment

A modern kitchen with wooden cabinets, a built-in oven, and a dining area with a sofa and a coffee table.

Standard Plus Apartment

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Executive Apartment

A modern living room with a sofa, coffee table, and TV stand.

Executive Apartment

  • Mountain view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Studio

A modern hotel room with a bed, a chair, and a wall mural of mountains.

Luxury Studio

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

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9.0 out of 10, Wonderful, 25 reviews
The price is AU$169
includes taxes & fees
23 Aug - 24 Aug
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About the area

Map
4-10 Kir Blago Todev Street, Bansko, 2770

What's nearby

  • Holy Trinity Church - 10 min walk - 0.9 km
  • Paisii Hilendarski Historical Center - 12 min walk - 1.0 km
  • Bansko Ski Resort - 3 min drive - 1.9 km
  • Vihren - 3 min drive - 1.9 km
  • Bansko Gondola Lift - 3 min drive - 2.2 km

Getting around

  • Sofia (SOF) - 141 min drive
  • Airport shuttle (surcharge)
  • Free ski shuttle

Restaurants

  • ‪Ловна среща - ‬14 min walk
  • ‪Мамин Кольо - ‬10 min walk
  • ‪Механа Дедо Тасе - ‬15 min walk
  • ‪Cafe Franco - ‬14 min walk
  • ‪Mehana Bai Kotse - ‬12 min walk

About this property

Lucky Bansko Aparthotel SPA & Relax

  • Lucky Bansko Aparthotel SPA & Relax features a free ski shuttle and puts you near winter activities such as downhill skiing and snowboarding. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy or Ayurvedic treatments, and Le Bistro, one of 3 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 3 indoor pools, a free kid's club and a poolside bar. Skiers will appreciate access to ski passes and storage.

At a glance

DONE

Hotel size

    • 115 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 10:00 PM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:30 AM - 10:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered on-site self-parking
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Free ski shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Toys
  • Art supplies
  • Children's books
  • Baby bath
  • Pushchair
  • Lifeguard on-site

What to do

  • Archery
  • Free bikes nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Rafting nearby

Working away

  • Business centre
  • 3 meeting rooms
  • Computer station
  • Conference space (1722 square feet)

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Snow sports gear

Facilities

  • 2 buildings/towers
  • Built in 2007
  • ATM/banking
  • Fireplace at reception
  • Television in common areas
  • Fitness centre
  • 3 indoor pools
  • Seasonal outdoor pool
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Locally sourced food is prioritised
  • Vegan dining options
  • Vegetarian dining options
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 100
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 120
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual fire alarm
  • Step-free path to entrance
  • Thin carpet in room

Ski

  • Free ski shuttle
  • Ski passes
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Ski hire shops

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Meal delivery service
  • Mini fridge
  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries

Special features

Spa

Lucky Bansko has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Dining

Le Bistro – This restaurant specialises in international cuisine and serves lunch and dinner. Open daily.
Leonardo – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Fondue – This restaurant specialises in fondue. Open selected days.
Nutri bar – This cocktail bar is located by the pool. Open daily.
Lobby bar – On-site lobby lounge. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.23 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15.33 for adults and EUR 10.22 for children
  • Airport shuttle service is offered for an extra charge of EUR 169.18 per vehicle (one-way. Maximum occupancy 8)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: EUR 100 per stay
  • Pets are allowed for an extra charge of EUR 30.67 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • The seasonal pool is open from May 15 to September 30

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Property Registration Number 205368289

Also known as

Aparthotel Lucky Bansko
Bansko Aparthotel
Lucky Aparthotel
Lucky Aparthotel Hotel
Lucky Aparthotel Hotel Bansko
Lucky Bansko
Lucky Bansko & Relax Bansko
Lucky Bansko Aparthotel Hotel Bansko
Lucky Hotel Bansko
Lucky Bansko Aparthotel SPA & Relax Hotel
Lucky Bansko Aparthotel SPA & Relax Bansko
Lucky Bansko Aparthotel SPA & Relax Hotel Bansko

Frequently asked questions

Does Lucky Bansko Aparthotel SPA & Relax offer free cancellation for a full refund?

Yes, Lucky Bansko Aparthotel SPA & Relax does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Lucky Bansko Aparthotel SPA & Relax?

Yes, there are 3 indoor pools, a seasonal outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Lucky Bansko Aparthotel SPA & Relax?

Yes, pets are welcome. There's a charge of EUR 30.67 per pet, per day, and there's also a deposit of EUR 100 per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Lucky Bansko Aparthotel SPA & Relax?

Yes, there's free self parking. Electric car charging is available.

Is an airport shuttle service offered by Lucky Bansko Aparthotel SPA & Relax?

Yes, an airport shuttle is available. The charge is EUR 169.18 per vehicle one-way.

What are the check-in and check-out times at Lucky Bansko Aparthotel SPA & Relax?

Check-in start time: 3 PM; check-in end time: 10:00 PM. Check-out time is noon.

What is there to do at Lucky Bansko Aparthotel SPA & Relax and nearby?

Have fun during the warmer months with activities such as archery. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 indoor swimming pools. Lucky Bansko Aparthotel SPA & Relax also has 2 bars, a seasonal outdoor pool and a sauna, as well as a steam room and an arcade.

Are there restaurants at or near Lucky Bansko Aparthotel SPA & Relax?

Yes, there are 3 on-site restaurants, featuring international cuisine and poolside dining.

What's the area around Lucky Bansko Aparthotel SPA & Relax like?

Lucky Bansko Aparthotel SPA & Relax is in the heart of Bansko, a short 9-minute walk from Holy Trinity Church and 12 minutes' walk from Paisii Hilendarski Historical Center.

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Reviews

Lucky Bansko Aparthotel SPA & Relax Reviews

9.2

Wonderful

9.4

Cleanliness

8.0

Location

9.2

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was rich and very good, with unconventional but delicious options. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Public sauna
Spa
Breakfast

Reviews

Verified review

10/10 Exceptional

Clean rooms and spa, Friendly staff.
Petko, 2-night trip
Verified review

10/10 Exceptional

Amazing stay

We were staying in the off season, we had the spa to ourselves and the staff was extra nice and let us check out very late .
Lee, 1-night trip
Verified review

10/10 Exceptional

Very friendly staff, excellent breakfast, the hotel is very attentive to details!
Eliza, 1-night trip
Verified review

10/10 Exceptional

Ckean and beautiful, the spa was amazing and the staff wonderful!! Thank you
Yaniv, 3-night trip
Verified review

10/10 Exceptional

Always choosing it, because of the super nice staff and cleanliness.
Mariya, 3-night trip
Verified review

10/10 Exceptional

Spa and room size was very good. In general staff was very helpful except few person at reception who were not helpful in answering my questions about city and some restaurants
Ozgur, 3-night trip
Verified review

10/10 Exceptional

We had a great stay in Lucky Bansko! The staff was polite and always smiling, rooms were cleaned daily and complementary water bottles restocked and little treats left in the evening to enjoy before bed. The facilities are really good, the spa is maintained well, parking is big so there was never any issue with finding a space, a ski storage is also available with heated ski boot drying system. The best part is the shuttle to the ski slopes (additional charge) which saves hours queueing for the gondola lift. There was one small issue during our stay: we requested an iron in the evening prior to our new years eve party but all the irons were taken by the guests, so we were advised there could be a wait time of 5-10 min. After 1 hour of waiting and asking multiple times, the reception staff told us there is nothing they can do as they don't know where the irons are and they have advised the guests to return them but no one had. As a result we had to go out with creased outfits to a formal event. To avoid disappointment in the future, I would advise management to purchase more irons, or make a log of where the irons are and request these back after a certain time.
Diana, 4-night trip
Verified review

10/10 Exceptional

Amazing hotel with fancy suites (two rooms). The rooms are very clean, and every day every guest gets a chocolate ball, and water bottle. The hotel is at the entrance to Bansko a 5-minute drive from the entrance to the Old Center. The hotel has free nearby parking. Not all staff speaks English but everyone is eager to help. Breakfast is rich and very good. There is a spa center, which includes a heated pool, hot tub and saunas.
Itsik, 5-night trip
Verified review

4/10 Fair

The staff were unfriendly and weren’t helpful with information. The hotel forced us to book the NYE dinner which was very bad with vey poor food and entertainment and cost a lot. Wasn’t value for money
Hilli, 3-night trip
Verified review

10/10 Exceptional

Excelente estadia

Ótimo. Quarto grande. Spa sensacional. Café da manhã não convencional mas delicioso
Maurício, 1-night trip
Verified review

10/10 Exceptional

SPA ist absolut top!
2-night trip
Verified review

10/10 Exceptional

Everything was perfect.High quality of services.
GEORGIA, 1-night trip
Verified review

10/10 Exceptional

Lovely hotel, staff were a credit to the hotel. Great facilities.
Kirstin, 5-night trip
Verified review

6/10 Good

Unfortunately I was disappointed

Unfortunately we were disappointed. The room it's too overpriced. For the price of 200 euros per night you can find a lot of better hotels in Bansko at half price. The hotel doesn't look for a 5 star hotel. The room doesn't look like the photos it's too basic like a 2,3 star room hotel and the mattress was too cheap I wake up with backpains. The worst thing was the stuff espessialy at the reception. Unhappy persons who doesn't want to help you, they barely speak English and they don't explain to you anything about the hotel and the facilities you have already paid. The only positive things are the breakfast and the cleanliness of the hotel. The spa was OK but the rooms of sauna and steam bath were too small for 2 persons only. You can find even in 3 star hotels spa's triple in size.
SOTIRIOS, 2-night trip
Verified review

10/10 Exceptional

Great

Great. A little bit hot in the hotel and in the dining room that it was impossible to eat and enjoy.
Itay, 7-night trip
Verified review

10/10 Exceptional

Really nice. Spa needs extended hours.

Nice, clean rooms and facilities. Buffet breakfast during the weekend was great, it's a shame it wasn't available on Monday where a la carte with significantly smaller choice was offered. Spa closes too early - at 8pm so if you like evening massage they book 6 or 7pm latest which I personally find weird - too early to eat before massage, too relaxed to dress up to go out and eat after. Services should be at least until 10pm.
1-night trip
Verified review

10/10 Exceptional

The hotel was terrific , the staff was profesional and kind. Recommended with 10 stars
Ventsislav, 1-night trip
Verified review

8/10 Very good

smart place to stay in bansko

Comfortable and service oriented hotel outside main center in bansko. excellent offering of transportation to and from ski and city center. good offering of restaurants in or nearby the hotel.
Bernard, 7-night trip
Verified review

10/10 Exceptional

Das Hotel ist ideal für Kinder und auch für Eltern, um eine Auszeit zu nehmen. Wir haben es wirklich genossen
Cesar, 4-night trip
Verified review

4/10 Fair

Everything was great with the stay from the room to the frequent shuttle service. Unfortunately I had a ski accident on 31st Dec, which meant not being able to leave the room as per Doctor's instructions. The reception staff didn't show any empathy to find us some dinner on NYE since we couldn't leave the hotel. We tried ordering room service, asking the reception to see if they have any no-shows at one of the 3 restaurants or any places we might be able to order some take out. They simply said they can not help us in anyway here. We had expected a better service from a 5 star hotel when it comes to unforeseen incidents such as this one.
6-night trip
Verified review

10/10 Exceptional

Excellent stay. Parents loved it. Amazing service, facilities and perfect location.
Moe, 2-night trip
Verified review

8/10 Very good

Very good hotel but...

Our stay was good but on Monday, early in the morning at 8:30 we woke up from drill sound because they propably had repairs. We were never informed about this inconvinience. They could deal with it later. Moreover, the spa area was crowded and you couldn't relax due the bad behaviour of some kids. This is a very good hotel and I feel sorry because the quality isn't like it used to be. If you make more rooms for more visitors then you have to expand the facilities like the pool and the spa area.
DIMITRA, 3-night trip
Verified review

6/10 Good

A lot of child in spa center .there was a lot of lightning in spa center. The water in cold pool it was dirty..
4-night trip
Verified review

4/10 Fair

חוויה לא טובה

סך הכל חוויה לא טובה, לנו במלון 7 לילות, קיבלנו חדר בקומת הכניסה (קומה 1) עם ריח רע, נוף לחניה והמון רעש מהכניסה וממסעדת המלון והמשחקייה שהיו תחתינו. עם קבלת החדר ביקשנו להחליף חדר, בישרו לנו שלא נותרו חדרים פנויים ושקיבלנו את החדר הזה כי לא ביקשנו משהו מסויים בהזמנה. לרוב השירות לא היה אדיב. שירות השאטלים אינו תדיר מספיק ומצאנו עצמנו זקוקים למוניות כדי להגיע למרכז העיירה וחזור. נקיון החדר לא היה טוב. מתקני הספא קטנים מאוד. במהלך השהות ביקשנו לשוחח עם מנהל. המנהל לא חזר אלינו. מניסיוננו, לא היינו ממליצים על המלון.
7-night trip
Verified review

10/10 Exceptional

This is a great hotel, a few issues initially, but they were sorted quickly. Pool and spa area are excellent, as is the food. One of the best holidays I have had for a long time.
7-night trip