Cala de Mar Resort & Spa Ixtapa

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Beach
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Beach
Outdoor pool

Overview of Cala de Mar Resort & Spa Ixtapa

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Cala de Mar Resort & Spa Ixtapa

5-star property
Mountain hotel in Ixtapa with 3 restaurants and 2 outdoor pools

9.6/10 Exceptional

428 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
Paseo Punta Ixtapa S/N Zona Hotelera II, Ixtapa, GRO, 40880
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • 24-hour fitness center
  • Free use of bicycles
  • Pool bar
  • 24-hour room service
  • Babysitting
  • Airport shuttle
For families
  • Children stay free
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Private bathroom
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • On the boardwalk
  • La Ropa Beach - 27 min drive

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 34 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • Ruben's Hamburguers - 6 min drive
  • Deborah's Restaurant - 7 min drive
  • Casa Morelos - 7 min drive
  • El Galeón - 7 min drive
  • Emilio's Pizza - 7 min drive

About this property

Cala de Mar Resort & Spa Ixtapa

5-star luxury hotel by the ocean
Take advantage of 18 holes of golf, a roundtrip airport shuttle, and a poolside bar at Cala de Mar Resort & Spa Ixtapa. Get out on the links at this hotel and enjoy amenities such as golf caddies. Treat yourself to a body wrap, a body treatment, or a massage at the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature a poolside location and ocean views. Yoga classes are offered at the 24-hour gym; the property also has a terrace, designer stores on site, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and a library.
Other perks at this hotel include:
  • 2 outdoor pools with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Full breakfast (surcharge), free bicycle rentals, and an area shuttle
  • An area shuttle, a gift shop, and golf cart on site
  • Guest reviews give top marks for the helpful staff
Room features
All 54 rooms include comforts such as private plunge pools and 24-hour room service, in addition to thoughtful touches like premium bedding and air conditioning.
Other amenities include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and free toiletries
  • HDTVs with satellite channels
  • Lanais, coffee/tea makers, and ceiling fans

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 54 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 8:00 AM - 6:00 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests are required to contact the property to make check-in arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets allowed (dogs only, 1 per room, up to 15 lbs)*
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle within 19 kilometers*
  • Beach shuttle*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–noon
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Babysitting (surcharge)

What to do

  • Beach shuttle (surcharge)
  • Yoga classes
  • Personal watercraft (motorized)
  • Beach nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Meeting room
  • Computer station
  • Conference space (982 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Free bicycle rentals
  • Free pool cabanas
  • Golf caddy on site
  • Golf cart on site
  • Pool loungers
  • Pool umbrellas

Facilities

  • 5 buildings/towers
  • Built in 2008
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • 24-hour fitness center
  • 18 holes of golf
  • 2 outdoor pools
  • Designer stores on site
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Doorbell and phone notification

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Private plunge pool
  • Lanai

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Dining

Las Rocas - This poolside restaurant serves breakfast and lunch. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Seafood Market - Overlooking the ocean, this restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
Amares - Overlooking the ocean, this fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Awards and affiliations

Cala de Mar Resort & Spa Ixtapa is listed in the 2021 Travel + Leisure 500.
The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: 10 percent of room rate
  • Resort fee inclusions:
    • Pool access
    • Fitness center access
    • Fitness/yoga classes
    • Internet access (may be limited)
    • In-room safe
    • In-room bottled water
    • In-room coffee
    • Concierge service
    • Valet parking
    • Lending library access
    • Housekeeping

Optional extras

  • Full breakfast is offered for an extra charge of USD 30 for adults and USD 30 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 180 per vehicle (roundtrip)
  • Area shuttle and beach shuttle service is offered for an extra charge
  • Air conditioning is available for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 98.0 per night

Pets

  • Pets are allowed for an extra charge of USD 60 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 15 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Capella Ixtapa
Capella Ixtapa Resort
Capella Resort
Capella Resort Ixtapa
Ixtapa Capella
Ixtapa Resort
Resort Ixtapa
Capella Ixtapa Hotel Ixtapa
Capella Ixtapa Hotel Zihuatanejo
Capella Ixtapa Zihuatanejo
Cala Mar Resort Ixtapa
Cala Mar Resort
Cala Mar Ixtapa
Cala Mar & Spa Ixtapa Ixtapa
Cala de Mar Resort Spa Ixtapa
Cala de Mar Resort & Spa Ixtapa Hotel
Cala de Mar Resort & Spa Ixtapa Ixtapa
Cala de Mar Resort & Spa Ixtapa Hotel Ixtapa

Frequently asked questions

Does Cala de Mar Resort & Spa Ixtapa offer free cancellation for a full refund?
Yes, Cala de Mar Resort & Spa Ixtapa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Cala de Mar Resort & Spa Ixtapa?
As of 7 Oct 2022, prices found for a 1-night stay for 2 adults at Cala de Mar Resort & Spa Ixtapa on 25 Oct 2022 start from AU$744, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Cala de Mar Resort & Spa Ixtapa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Cala de Mar Resort & Spa Ixtapa?
Yes, there are 2 outdoor pools.
Are pets allowed at Cala de Mar Resort & Spa Ixtapa?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 15 lbs per pet. There's a charge of USD 60 per pet, per night.
Is parking offered on site at Cala de Mar Resort & Spa Ixtapa?
Yes, there's free self parking.
Is airport shuttle service offered by Cala de Mar Resort & Spa Ixtapa?
Yes, an airport shuttle is available. The charge is USD 180 per vehicle roundtrip.
What are the check-in and check-out times at Cala de Mar Resort & Spa Ixtapa?
You can check in from 8:00 AM - 6:00 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Cala de Mar Resort & Spa Ixtapa and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Cala de Mar Resort & Spa Ixtapa also has private plunge pools and a 24-hour fitness center, as well as a garden.
Are there restaurants at or near Cala de Mar Resort & Spa Ixtapa?
Yes, there are 3 onsite restaurants, featuring alfresco dining and ocean views. Nearby restaurants include Ruben's Hamburguers (3.1 mi), Deborah's Restaurant (3.6 mi), and Casa Morelos (3.6 mi).
Does Cala de Mar Resort & Spa Ixtapa have any outdoor private spaces?
Yes, every room features a private plunge pool and a lanai.
What's the area around Cala de Mar Resort & Spa Ixtapa like?
Cala de Mar Resort & Spa Ixtapa is a short 14-minute walk from Quieta Beach and 18 minutes' walk from Playa Azul Grand. Travelers say this hotel is in a good location.

Overall score and ratings

9.6

Exceptional

9.7/10

Cleanliness

9.8/10

Staff & service

9.5/10

Amenities

9.6/10

Property conditions & facilities

9.5/10

Eco-friendliness

10/10 Exceptional

Amazing Hotel
Amazing hotel, the room was spacious and quite. The incredible thing is there is no check out / check in time at this hotel. The breakfast was decent (flavor wise), but room service, lunch, dinners 5 stars!!! Our room had a personal pool that kept us from going to the community pool. Great place to relax and disconnect; we hope to visit again!
MARIO, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

They went out of their way to make us happy . Very professional and courteous
AMIN, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Un gran servicio
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

james, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful place, the gym is very small and they had construction going on while we where there
Haley, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Rene, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a wonderful stay. Property is beautiful and the ocean view is spectacular. There are a lot of stairs. Rooms were clean and spacious. Plunge pools were wonderful and you can be even request for the water to be warmer. Would stay again.
Olivia, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Awesome experience the attention to detail and the hospitality from employees was excellent!
Jose, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful resort with friendly staff
Caritina, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Loved the resort and staff, top notch.
Ryan, 7-night romance trip
Verified Expedia guest review