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Royale Chulan Bukit Bintang

Photo gallery for Royale Chulan Bukit Bintang

Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Royale Chulan Bukit Bintang

Royale Chulan Bukit Bintang

3.5 star property
3.5-star hotel with 2 restaurants, near Berjaya Times Square

6.6/10 Good

997 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Internet access
  • Airport transfer
  • Gym
Map
Jalan Bukit Bintang, 17-21, Kuala Lumpur, Federal Territory of Kuala Lumpur, 55100

Room options

About this area

What's nearby

  • In Bukit Bintang
  • Berjaya Times Square - 7 min walk
  • Pavilion Kuala Lumpur - 11 min walk
  • KLCC Park - 20 min walk
  • Suria KLCC Shopping Centre - 23 min walk
  • Petronas Twin Towers - 26 min walk
  • Petaling Street - 6 min drive
  • Merdeka Square - 7 min drive
  • Kuala Lumpur Tower - 10 min drive
  • Kuala Lumpur Sentral - 9 min drive
  • Mid Valley Megamall - 13 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 35 min drive
  • Kuala Lumpur International Airport (KUL) - 53 min drive
  • Kuala Lumpur Masjid Jamek Station - 22 min walk
  • Kuala Lumpur Pasar Seni Station - 23 min walk
  • Kuala Lumpur Station - 28 min walk
  • Imbi Station - 6 min walk
  • Bukit Bintang Station - 7 min walk
  • Hang Tuah Station - 11 min walk
  • Airport shuttle
  • Area shuttle (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • Wong Ah Wah - 2 min walk
  • Nasi Ayam Hainan Chee Meng - 3 min walk
  • UK Asia Pakistani - 3 min walk
  • Sangkaya - 3 min walk
  • Meng Kee Grill Fish - 3 min walk

About this property

Royale Chulan Bukit Bintang

Royale Chulan Bukit Bintang offers an airport shuttle and a great location, putting you within a 15-minute walk of Berjaya Times Square and Pavilion Kuala Lumpur. Guests can hang out at the outdoor pool or indoor pool, or grab a bite to eat at Sunflower Brasserie, which is one of 2 restaurants and serves breakfast, lunch and dinner. Other features include a bar/lounge, a fitness centre and a sauna. Fellow travellers like the helpful staff and breakfast. Public transportation is only a short walk: Imbi Station is 6 minutes and Bukit Bintang Station is 7 minutes.

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 400 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 11:00 PM
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas*
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (fees apply)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Transfers

  • Train station pickup

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Babysitting services

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Built in 1998
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Sauna

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Malay

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Fan
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Sunflower Brasserie – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • WiFi is available in public areas for an extra charge
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)

Parking

  • Self-parking is available for an extra charge
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.</p><p>Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Bintang Kuala Lumpur
Bintang Royale
Bintang Royale Kuala Lumpur
Kuala Lumpur Bintang
Kuala Lumpur Royale Bintang
Royale Bintang
Royale Bintang Hotel
Royale Bintang Hotel Kuala Lumpur
Royale Bintang Kuala Lumpur
Royale Kuala Lumpur
Royale Bintang Kuala Lumpur Hotel
The Royale Bintang Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Bintang Hotel
Royale Chulan Bukit Bintang Hotel
Royale Chulan Hotel
Royale Chulan
The Royale Bintang Kuala Lumpur
Royale Chulan Bukit Bintang Hotel
Royale Chulan Bukit Bintang Kuala Lumpur
Royale Chulan Bukit Bintang Hotel Kuala Lumpur

Frequently asked questions

Does Royale Chulan Bukit Bintang offer free cancellation for a full refund?
Yes, Royale Chulan Bukit Bintang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Royale Chulan Bukit Bintang?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Royale Chulan Bukit Bintang?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Royale Chulan Bukit Bintang?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Royale Chulan Bukit Bintang?
Yes, there's self parking on site (charges apply). Parking spaces may be limited.
What are the check-in and check-out times at Royale Chulan Bukit Bintang?
You can check in from 2:00 PM - 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Royale Chulan Bukit Bintang and nearby?
Royale Chulan Bukit Bintang has an outdoor pool and a sauna, as well as a fitness centre and a garden.
Are there restaurants at or near Royale Chulan Bukit Bintang?
Yes, there are 2 on-site restaurants. Nearby restaurants include Sangkaya (3-min walk), Meng Kee Grill Fish (3-min walk) and Jalan Alor - night market (4-min walk).
What's the area around Royale Chulan Bukit Bintang like?
Royale Chulan Bukit Bintang is a short 6-minute walk from Imbi Station and 7 minutes' walk from Berjaya Times Square. Travellers say that this hotel is in a good location.

Reviews

6.6

Good

6.4/10

Cleanliness

6.7/10

Staff & service

6.7/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Very good

Need refurbishment.
A lill bit run down. But overall OK with the price.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The stay was amazing. The room service was excellent.
Jothee, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

We are regular guests at the luxurious Royale Chulan in Penang, so were shocked by its slovenly twin in KL. The bathroom sink leaked, leaving a puddle of water on the floor. The shower also fell directly on the floor, so it was always necessary to wade through the bathroom. The wallpaper in the hallways is peeling and the room doors, which were once white are now grey and stained. The breakfast was a mess of wilted vegetables, fruits drowning in their own juices and greasy curries. On the livelier side, the hotel is surrounded by street food, buskers--and endless teams of prostitutes patrolling the sidewalks until dawn.
MysteryGuest, 2-night romance trip
Verified Expedia guest review

6/10 Good

Central location for what we wanted to do. However, the 7th floor looked very tired and was in need of decorating. The room also needed an update.
2-night romance trip
Verified Expedia guest review

2/10 Poor

terrible
terrible
Azli, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lokraj, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

4/10 Fair

It is the dirtiest hotel i have stayed in.
2-night business trip
Verified Hotels.com guest review

8/10 Very good

Pleasant stay
Good place to stay
1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review