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Room options

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Room

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room

Minibar, in-room safe, desk, blackout curtains

Superior Room

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

View all photos for Deluxe Club Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Club Room

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

At a glance

Hotel size

  • 400 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 11:00 PM
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas*
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (fees apply)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Transfers

  • Train station pickup

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Babysitting services

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Built in 1998
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Sauna

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Fan
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe

Reviews

6.6

Good

6.4/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Very good

Need refurbishment.
A lill bit run down. But overall OK with the price.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The stay was amazing. The room service was excellent.
Jothee, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

We are regular guests at the luxurious Royale Chulan in Penang, so were shocked by its slovenly twin in KL. The bathroom sink leaked, leaving a puddle of water on the floor. The shower also fell directly on the floor, so it was always necessary to wade through the bathroom. The wallpaper in the hallways is peeling and the room doors, which were once white are now grey and stained. The breakfast was a mess of wilted vegetables, fruits drowning in their own juices and greasy curries. On the livelier side, the hotel is surrounded by street food, buskers--and endless teams of prostitutes patrolling the sidewalks until dawn.
MysteryGuest, 2-night romance trip
Verified Expedia guest review

6/10 Good

Central location for what we wanted to do. However, the 7th floor looked very tired and was in need of decorating. The room also needed an update.
2-night romance trip
Verified Expedia guest review

2/10 Poor

terrible
terrible
Azli, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lokraj, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

4/10 Fair

It is the dirtiest hotel i have stayed in.
2-night business trip
Verified Hotels.com guest review

8/10 Very good

Pleasant stay
Good place to stay
1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review