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Crowne Plaza Istanbul - Old City, an IHG Hotel

Luxury hotel with 2 restaurants, near Grand Bazaar

  • Free WiFi
From
A$108

Image gallery

  • Crowne Plaza Istanbul - Old City, an IHG Hotel
  • Crowne Plaza Istanbul - Old City, an IHG Hotel
  • Indoor Pool
  • Indoor Pool
  • Crowne Plaza Istanbul - Old City, an IHG Hotel
Crowne Plaza Istanbul - Old City, an IHG Hotel. Image 1 of 62.
1 / 62Crowne Plaza Istanbul - Old City, an IHG Hotel
7.6.Good.
  • The location was great, the room 4204 was very comfortable. Although the bathroom layout…

    Nov. 5, 2019

  • Excellent hotel. The staff are very friendly and helpful. The rooms are spacious and have…

    Jan. 26, 2019

See all 163 reviews

Official standards

This property advises that it adheres to Safe Tourism Certification Program (Turkey), Clean Promise (IHG), and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Shopping
Transport options
Convenient
Safe
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 257 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available

For families

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • In Istanbul City Center
  • Grand Bazaar - 10 min walk
  • The Egyptian Bazaar - 19 min walk
  • Sultanahmet Square - 24 min walk
  • Blue Mosque - 25 min walk
  • Galata Bridge - 25 min walk
The following facilities or services will be unavailable from January 25 2021 to February 28 2021 (dates subject to change):
  • Fitness facilities
  • Spa
  • Swimming pool

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room
  • Standard Room
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, Smoking
  • Standard Room, 2 Single Beds, Non Smoking
  • Standard Room, 2 Single Beds, Smoking
  • Club Room, 1 King Bed, Non Smoking
  • Executive Suite, Non Smoking
  • Junior Suite, Non Smoking, Corner
  • Deluxe Room, 2 Single Beds, Smoking
  • Club Room, 1 King Bed, Smoking
  • Junior Suite, Smoking, Corner
  • Deluxe Room, 1 King Bed, Smoking
  • Club Room, 1 Single Bed, Smoking
  • Room, 1 Single Bed, Accessible, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Non Smoking
  • Club Room, 1 Single Bed, Non Smoking
  • Deluxe Room, Multiple Beds, Non Smoking
  • Room, Multiple Beds, Accessible, Smoking

Location

  • In Istanbul City Center
  • Grand Bazaar - 10 min walk
  • The Egyptian Bazaar - 19 min walk

What’s around

Landmarks

  • In Istanbul City Center
  • Grand Bazaar - 10 min walk
  • The Egyptian Bazaar - 19 min walk
  • Sultanahmet Square - 24 min walk
  • Blue Mosque - 25 min walk
  • Galata Bridge - 25 min walk
  • Basilica Cistern - 25 min walk
  • Hagia Sophia - 26 min walk
  • Topkapi Palace - 29 min walk
  • Galata Tower - 35 min walk
  • Beyazit Square - 7 min walk

Getting around

  • Istanbul (IST) - 49 min drive
  • Sabiha Gokcen International Airport (SAW) - 60 min drive
  • YeniKapi Station - 10 min walk
  • Istanbul Yenikapi Station - 11 min walk
  • Istanbul Kumkapi Station - 14 min walk
  • Laleli-University Station - 2 min walk
  • Aksaray Tram Station - 4 min walk
  • Beyazit Station - 9 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 257 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Secured uncovered onsite self parking (EUR 10 per day)
  • Secured uncovered onsite valet parking (EUR 10 per day)
  • Wheelchair-accessible parking and van parking on site
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Health club

Working away

  • Business centre
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 1507
  • Conference space size (meters) - 140
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers - 4
  • Year Built – 1922
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Bathroom emergency pull cord

Languages Spoken

  • Arabic
  • English
  • German
  • Russian
  • Turkish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 54-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Healthia Spa & Wellness has 3 treatment rooms including rooms for couples. Services include facials, body scrubs, detox wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Shebap - This restaurant serves breakfast, lunch, and dinner.

Small print

Also known as

  • Wyndham Istanbul Old City Hotel
  • Istanbul Old City
  • Crowne Plaza Old City Hotel
  • Crowne Plaza Old City
  • Crowne Plaza Istanbul Old City
  • Crowne Plaza Istanbul - Old City, an IHG Hotel Hotel
  • Crowne Plaza Istanbul - Old City, an IHG Hotel Istanbul
  • Wyndham Old City Hotel
  • Crowne Plaza Istanbul - Old City, an IHG Hotel Hotel Istanbul
  • Wyndham Istanbul Old City
  • Wyndham Old City
  • Crowne Plaza Istanbul Old City Hotel Istanbul
  • Istanbul Old City
  • Wyndham Old City Hotel
  • Crowne Plaza Istanbul Old City Hotel
  • Wyndham Old City

Optional extras

Uncovered self parking costs EUR 10 per day

Uncovered valet parking costs EUR 10 per day

Rollaway beds are available for EUR 30.0 per night

Buffet breakfast is offered for an extra charge of EUR 13 per person (approximately)

Airport shuttle service is offered for an extra charge of EUR 60 per room (one-way)

Airport shuttle service for children up to age 6 costs EUR 0 (one-way)

Policies

Pool access available from 7:30 AM to 10:00 PM.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certification Program (Turkey) and Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Crowne Plaza Istanbul - Old City, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 10 per day. Valet parking costs EUR 10 per day.
  • Yes, there's an indoor pool. Guests have pool access from 7:30 AM to 10:00 PM. The swimming pool will be unavailable from January 25 2021 to February 28 2021 (dates subject to change).
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Paradise Restaurant (3-min walk), Relax Mode Laleli (3-min walk), and Zurich Büfe (3-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 60 per room one-way.
  • Crowne Plaza Istanbul - Old City, an IHG Hotel has a spa and an indoor pool, as well as a Turkish bath.
7.6.Good.
  • 4.0.Fair

    The only good thing about this hotel is its central location where it’s convenient to catch the tram to see all the highlights! That is a plus. Hotel has plenty of foreigners who joined reputable tour companies so the reception desk should be well equipped with good English speaking staff throughout the day. One guy wasn’t too pleasant to deal with. In terms of cleanliness, it’s not great. We got a room which was very runned down and in need of maintenance. Lots of mould in the bathroom. When they do room service... I noticed pillows were on the dirty carpet yet they still put it on the bed when they make it up. Gross! Overall, it was gloomy looking and crammed! Some rooms are “decent” but I wouldn’t consider it a 5 star accommodation. Still needs lots of work.

    aon, 1 night trip, Nov. 16, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Great Hotel

    excellent Hotel. Very friendly helpful staff. Highly recommend this Hotel

    1 night romance trip, Jun. 7, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Reception was super helpful giving us an early check in due to our early flight. Room service was good and the rooms were very clean. We had free breakfast and dinner for 2 people because i reserved a suite, breakfast was a huge dissapointment but the dinner was very good with different menu each day. Location is great , you can get to pretty much everywhere just by walking a bit.

    Mirgen, 2 night trip with friends, Feb. 18, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    I have reserved a double room, they gave me a very small room that was different from the photos, they were not respectful, the hotel looks nice outside, but the rooms have very low quality, I don't recommend it

    3 night business trip, Dec. 7, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Turkey tour

    Toilet too small. No bell boy to pick up luggage. Door to room defective. Breakfast buffet not good.

    1 night trip, Mar. 20, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    One of the worst experiences I have ever experienced and I work in hotels. The team are very rude and unhelpful, noisy front rooms, shocking wifi connection, room smelt smoke. Can’t believe this is a IHG hotel

    RobertAlam, 3 night romance trip, Feb. 7, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Friendly Hotel

    Excellent Hotel. Friendly helpful staff. Clean, good amenities.

    Elizabeth, 2 night business trip, Jan. 29, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Location is very good and service is excellect.

    Chun Ho, 4 night family trip, Jan. 18, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    My wife and I stayed here for 2 weeks on holiday. I often stay in Crowne Plaza hotels on business and until now my favourite was in Foshan in Southern China. The location of the Crowne Plaza Old City was fabulous 3 mins from Grand Bazaar, 1 min from tram and bus routes, 5 mins from metro and Marmaray lines. Staff were incredible. Friendly, helpful, hospitable. A special word for Ezri, Gener and the concierge. They were marvellous. Would highly recommend to anyone travelling on business or on holiday.

    MichaelHughes, 14 night romance trip, Oct. 31, 2019

    Verified Ebookers guest review

  • 4.0.Fair

    I like the area where is located this hotel but the room is old and small and not in my opinion at 5 stars level.

    4 night family trip, Oct. 23, 2019

    Verified Expedia guest review

See all 163 reviews