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1 room, 2 adults

Futian Shangri-La, Shenzhen, Shenzhen, China

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
4088 Yi Tian Road, Futian District, Shenzhen, Guangdong, 518048, China

Luxury hotel with spa, near Shenzhen Convention and Exhibition Center
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Fabulous8.8
Service
Fantastic service
Food
Delicious food
Room
Great room
Breakfast
Tasty breakfast
210See all 210 Hotels.com reviews
From 3,564 reviews

TripAdvisor Traveller Rating

Futian Shangri-La, Shenzhen, Shenzhen, China

from A$242
  • Deluxe Room, 2 Single Beds, City View
  • Deluxe Room, 2 Single Beds
  • Horizon, Room, 2 Single Beds
  • Premier Room, 2 Single Beds, City View
  • Premier Room, 2 Single Beds
  • Executive Suite, 2 Single Beds
  • Deluxe Room, 1 King Bed, City View
  • Deluxe Room, 1 King Bed
  • Horizon, Room, 1 King Bed
  • Executive Suite, 1 King Bed
  • Horizon, Premier Room, 1 King Bed
  • Horizon, Premier Room, 2 Single Beds

What’s around Futian Shangri-La, Shenzhen, Shenzhen, China

Landmarks

  • In Futian
  • Shenzhen Convention and Exhibition Center - 20 min walk
  • Coco Park - 16 min walk
  • Huaqiangbei - 29 min walk
  • Happy Coast - 40 min walk
  • Huanggang Border Crossing - 45 min walk
  • Shenzhen City Hall - 14 min walk
  • Shenzhen Lianhuashan Park - 20 min walk

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 32 min drive
  • Shenzhen Station - 13 min drive
  • Shenzhen North Station - 22 min drive
  • Shenzhen Bantian Station - 25 min drive
  • Shopping Park Station - 7 min walk
  • Shenzhen Convention and Exhibition Center Station - 9 min walk
  • Futian Station - 13 min walk
  • Free self parking
  • Limited parking
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 528 rooms
  • This hotel is arranged over 40 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking (limited)

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
Working away
  • Business centre
  • Conference space
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • Chinese
  • Dutch
  • English
  • German
  • Malay

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Partially open bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Chi, The Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Cafe Zen - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

Lobby Lounge - Onsite coffee shop. Open daily.

Shang Garden - This restaurant serves lunch and dinner. Open daily.

Seventh Son - This restaurant serves lunch and dinner.

Shang Gourmet - This coffee shop serves breakfast, lunch, and light fare.

Futian Shangri-La, Shenzhen, Shenzhen, China’s small print

Also known as

  • Futian Shangri-La Shenzhen Hotel
  • Futian Shangri-La Shenzhen
  • Futian Shangri-La Shenzhen Hotel Shenzhen
  • Shenzhen Futian Shangri-La
  • Futian Shangri La Shenzhen
  • Futian Shangri-La Shenzhen Hotel Shenzhen

Optional extras

Rollaway beds are available for CNY 409 per night

Buffet breakfast is offered for an extra charge of CNY 181 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 600 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 210 reviews

Futian Shangri-La, Shenzhen, Shenzhen, China
Very Good8.0
Good for location
Weigang, hk1 night family trip
Futian Shangri-La, Shenzhen, Shenzhen, China
Poor2.0
Bad service. No AC. Not a 5* hotel. Poor English
So I checked in with my partner into a room that was not what I had booked, having booked as photographed and described as a king bed bedroom with a separate sitting area, I was given a queen bed with a very small seating area. I was then moved rooms, to a room reeking not a little bit but pungent smell of smoke! We then finally moved into the right room, which was nice enough. However, the hotel did not seem to as many of the hotels in Shenzhen in March, have the air conditioning turned on, despite it being hot, no matter what the room would not cool down, and we woke up continually during the night. As a 5* hotel refused to turn on its air conditioning. As this is also a 5* hotel I would also expect, somewhat rude as I may sound, I would expect a reasonable level of English in the Shangri-La hotel, however, this was not the case and the service as hard as they did try was not good at all and the whole experience was not very good at all. My final comment would be on the state of the room which was good however various elements of the hotel were quite aged and tired. As I have stayed in this brand before, I am hoping this hotel is just letting the team down, but this was a horrible experience and I would never come here again! Furthermore, I will be getting a full refund from the hotel as this experience has been a complete nightmare since check in!
Gregory, gb1 night business trip
Futian Shangri-La, Shenzhen, Shenzhen, China
Exceptional10.0
One of the easier hotels to access from the airport. Take the airport express train to the end, Futian station. Then walk out of Exit #10. Walk around the building and you have arrived. Hotel is excellent, staff is attentive and very helpful. Breakfast is excellent, although the wait staff may be too eager to clean your table if you are away for too long gathering food from the buffet.
A Traveller, as1 night business trip
Futian Shangri-La, Shenzhen, Shenzhen, China
Exceptional10.0
Short stay for business
1st class hotel and 1st class service
Martin, gb3 night business trip
Futian Shangri-La, Shenzhen, Shenzhen, China
Exceptional10.0
Excellent services. Well looked after given to fell sick
A Traveller, ca4 night business trip

See all reviews

Futian Shangri-La, Shenzhen, Shenzhen, China

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