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Hotel Palacio Mundo Imperial

Photo gallery for Hotel Palacio Mundo Imperial

6 outdoor pools
6 outdoor pools
6 outdoor pools
6 outdoor pools
One Bedroom Penthouse King Size Bed Diamante View | Premium bedding, in-room safe, desk, iron/ironing board

Overview of Hotel Palacio Mundo Imperial

Hotel Palacio Mundo Imperial

4.0 star property
4-star resort with full-service spa, connected to the convention centre, near La Isla Shopping Village

8.0/10 Very good

1,004 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
Boulevard Barra Vieja No. 3, Acapulco, GRO, 39931

Guests rated this location 8.6/10 - Excellent

Main amenities
  • 3 outdoor tennis courts
  • 4 restaurants and 2 poolside bars
  • 6 outdoor pools
  • Breakfast available
  • Daily housekeeping
  • Free children's club
  • Full-service spa
  • Health club
  • Near the beach
  • Sauna
  • Steam room
  • Valet parking
Feel at home
  • Babysitting (surcharge)
  • Children's club (free)
  • Children's pool
  • Free cots/infant beds
  • Playground on site
  • Television

Room options

About this area

What's nearby

  • In Puente del Mar
  • Diana the Huntress - 15 min drive
  • Parque Papagayo - 39 min drive
  • La Quebrada Cliffs - 20 min drive

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 3 min drive

Restaurants

  • Café Punta del Cielo - 1 min walk
  • Los Tarascos - 4 min walk
  • Starbucks - 14 min walk
  • Rino´s Casa Napoli - 13 min walk
  • Juan Valdez Cafe - 1 min walk

About this property

Hotel Palacio Mundo Imperial

A great choice for a stay in Acapulco, Hotel Palacio Mundo Imperial features a free kids' club, and puts you only 1.5 mi (2.5 km) from the airport. You can visit the spa to be pampered with massages, facials or aromatherapy, and Mizumi, one of 4 restaurants, serves seafood and is open for dinner. Other highlights at this upmarket resort include 6 outdoor pools, a bar/lounge and a health club. Fellow travellers say great things about the family-friendly amenities and location.

All-inclusive

All-inclusive room rates at Hotel Palacio Mundo Imperial are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 814 units

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets allowed (dogs only, 2 per room, up to 20 lb per pet)*
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi in rooms

Parking

  • Secured covered on-site valet parking (MXN 220 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 4 restaurants
  • 2 poolside bars
  • 24-hour room service
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli
  • Swim-up bar

Travelling with children

  • Children's pool
  • Free children's club
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Tennis
  • Fitness classes
  • Beach volleyball
  • Shopping
  • Beach nearby
  • Bike rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Surfing/body boarding nearby
  • Skydiving nearby

Working away

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Facilities

  • 3 outdoor tennis courts
  • 6 outdoor pools
  • Arcade/games room
  • ATM/banking
  • Built in 2014
  • Full-service spa
  • Garden
  • Health club
  • Hot tub
  • Massage/treatment rooms
  • Sauna
  • Steam room
  • Terrace

Accessibility

  • Accessible bathroom (selected rooms)
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • In-room accessibility (selected rooms)
  • Lift
  • Low-height worktop and sink
  • Roll-in shower (selected rooms)
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 46-inch flat-screen TV
  • Digital TV channels
  • IPod docking station

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Pillow menu
  • Premium bedding
  • Turndown service

What to enjoy

  • Balcony

Freshen up

  • Partially open bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free local calls
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

Mizumi – This seafood restaurant specialises in seafood and only serves dinner. Reservations are required.
March̩ РThis restaurant specialises in international cuisine and serves breakfast and dinner. Reservations are required.
La Moda – This restaurant serves breakfast, brunch, lunch and dinner. Reservations are required.
Acua – This poolside family restaurant specialises in Mexican cuisine and serves lunch and dinner.
Carnivore – This steakhouse specialises in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: MXN 220 per accommodation, per night
  • Resort fee inclusions:
    • Fitness centre access
    • Phone calls (may be limited)
    • Parking

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 420 to 420 for adults and MXN 210 to 210 for children

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for MXN 350 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 999 per pet, per night

Parking

  • Covered valet parking costs MXN 220 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Mundo Imperial
Mundo Imperial Acapulco
Resort Mundo Imperial Acapulco
Mundo Imperial Hotel Acapulco
Palacio Mundo Imperial
Palacio Mundo Imperial Resort
Hotel Palacio Mundo Imperial Resort
Hotel Palacio Mundo Imperial Acapulco
Palacio Mundo Imperial All Inclusive Hotel
Hotel Palacio Mundo Imperial Resort Acapulco

Frequently asked questions

Does Hotel Palacio Mundo Imperial offer free cancellation for a full refund?
Yes, Hotel Palacio Mundo Imperial does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Palacio Mundo Imperial?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Palacio Mundo Imperial?
Yes, there are 6 outdoor pools and a children's pool.
Are pets allowed at Hotel Palacio Mundo Imperial?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 20 lb per pet. There's a charge of MXN 999 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Palacio Mundo Imperial?
Yes. Valet parking costs MXN 220 per night.
What are the check-in and check-out times at Hotel Palacio Mundo Imperial?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Hotel Palacio Mundo Imperial and nearby?
Have fun with on-site activities such as volleyball, and improve your game on the tennis courts. Additional recreation on-site includes aerobics and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 6 outdoor swimming pools. Hotel Palacio Mundo Imperial also has 2 poolside bars, a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Hotel Palacio Mundo Imperial?
Yes, there are 4 on-site restaurants, featuring seafood, pool views and poolside dining.
Does Hotel Palacio Mundo Imperial have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Palacio Mundo Imperial like?
Hotel Palacio Mundo Imperial is in Puente del Mar, a short 3-minute drive from Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) and 4 minutes' walk from Forum de Mundo Imperial. Travellers say that the resort is in a great location.

Reviews

8.0

Very good

8.4/10

Cleanliness

8.1/10

Staff & service

8.0/10

Amenities

8.3/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

ERICK RAUL, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Julio, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

This property is an excellent place for vacation love .service is great all around is amazing loved it so much i am going and planing to go back already in no more that a month or two
Verified Expedia guest review

8/10 Very good

Marco, 3-night trip
Verified Expedia guest review

4/10 Fair

Front desk staff, room service staff, laundry etc were unhelpful and most of the time confused and flustered. Club 89 is a joke and is not worth buying other than to be on a high floor. Lack of communication everywhere. Half the lamps didn't work and the toilet was malfunctioning constantly. Just really frustrating experience.
COURTNEY, 4-night family trip
Verified Expedia guest review

8/10 Very good

Verified Expedia guest review

10/10 Exceptional

Everyone was very kind and courteous and our spa appointment was also delightful. We had a lot of fun.
Silda, 3-night family trip
Verified Orbitz guest review

10/10 Exceptional

Royi, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Close to airport
Maria, 3-night business trip
Verified Expedia guest review

6/10 Good

Carlos, 4-night trip
Verified Hotels.com guest review