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All properties in Cardiff, Wales, United Kingdom
1 room, 2 adults

Holiday Inn Cardiff City Centre

3.5-star3.5 stars
Castle Street, Cardiff, Wales, CF10 1XD, United Kingdom

3.5-star hotel with restaurant, near Principality Stadium
  • Free WiFi
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Service
Fantastic service
Location
Great location
WiFi
Good internet service
Value
Fairly good value for money

Holiday Inn Cardiff City Centre

from A$101
  • Standard Room
  • Room, 2 Single Beds, Non Smoking
  • Room, 1 Double Bed, Non Smoking
  • Superior Room
  • Room, 1 Double Bed, Accessible, Non Smoking (Wheelchair)
  • Room, 1 Double Bed, Non Smoking
  • Room, 1 Double Bed with Sofa bed, Non Smoking
  • Executive Room, 1 Double Bed, Non Smoking

What’s around Holiday Inn Cardiff City Centre

Top spots nearby

Recommended by this property

  • Principality Stadium (2-minute walk)
  • Cardiff Castle (3-minute walk)
  • St. David's Hall (5-minute walk)
  • Bute Park (5-minute walk)
  • St. David's (6-minute walk)
  • National Museum Cardiff (8-minute walk)
  • Wales Millennium Centre (22-minute walk)
  • Barry Island Beach (11.9 km)

Getting around

  • Bristol (BRS-Bristol Intl.) - 55 min drive
  • Cardiff Central Station - 10 min walk
  • Cardiff Queen Street Station - 12 min walk
  • Cathays Station - 16 min walk

At a glance

Key facts

Hotel size

  • This hotel has 157 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Extra people

  • Rollaway beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Barbecue grills
Things to do
  • Free use of nearby fitness centre
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 8630
  • Conference space size (meters) - 802
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Onsite venue - This restaurant specializes in American cuisine and serves light fare only. Guests can enjoy drinks at the bar.

Callaghans Sports Bar - This pub serves light fare only.

Holiday Inn Cardiff City Centre’s small print

Also known as

  • Holiday Inn Cardiff City Centre Hotel
  • Holiday Inn Cardiff City Centre Cardiff
  • Holiday Inn Cardiff City Centre Hotel Cardiff
  • Holiday Inn Cardiff City Centre
  • Holiday Inn Cardiff City Centre Hotel Cardiff
  • Holiday Inn Cardiff City Centre Wales
  • Cardiff Holiday Inn
  • Holiday Inn Cardiff City Centre Wales
  • Holiday Inn Cardiff City Centre Hotel
  • Cardiff City Centre Cardiff
  • Holiday Inn Cardiff City Centre Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self parking costs GBP 12 per day

Full breakfast is offered for an extra charge of GBP 14.95 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Very good 8.4 From 324 reviews

Good 6.0
When we returned to our room after being in the city all day, it was absolutely freezing - the air conditioning had been left on by someone who presumably had serviced our room (in late October) whilst we were out all day. The service we received on calling down to reception was excellent, as someone came to visit our room immediately and brought some radiators to heat up our room. However it was disappointing that we couldn’t control the heating in our room, as we were told this could only be done centrally for the entire block. Our bed was fairly small for two tall people! The room otherwise was perfectly clean.
gb1 night trip
Good 6.0
The hotel was close to the town centre which was good. When we arrived and checked in I was told they needed my card, I had already payed the full amount online so was a bit confused but I figured they needed my card as proof of purchase so I put it in the machine, put in my pin then went upstairs to the room.The room was freezing so we tried to use the thermostat on the wall to correct the temperature, after we set it to the temperature we wanted we went out for dinner. When we came back up to the room it was just as cold as before and I had checked my bank and seen an additional £80 taken from my account by the hotel so I went down to reception. When I asked at reception about the money they told me they were holding that amount and I would get it back when I said the room was too cold they did bring up a portable heater which was good. Breakfast was stunning, the hot foods were hot and the layout was nice. When I checked out I was again asked for my card, confused I asked what I was paying for and was told I still needed to pay off the room. I said I had already payed the full amount online through Expedia and the woman at the desk said she’d check again but there was no record of me paying another woman came out to join her and asked what was wrong, when the situation was explained the other lady said it was fine and I had already payed so I asked about the money they were holding and if I could get that back, she apologised for holding so much and gave me my money back.
gbOther trip
Very good 8.0
ONE NIGHT IN CARDIFF CITY CENTRE
We picked this hotel for the location and were not disappointed. It overlooks the old Cardiff Arms Park and is a short walk from shops and restaurants. There is parking at the hotel, quite rare to find this in Cardiff city centre, but it does cost £13. The bedroom was bigger than usual but the bathroom was exceptionally small, probably the smallest we have seen our our various travels. The breakfast was adequate, not exciting. The hotel is showing its age. Having said that our room looked like it had been refurbished and the facilities were good. It is reasonable value for money and we might stay there again.
gb1 night romance trip
Good 6.0
The staff were very helpful and warned me in advance that some wheelchair users had experienced difficulties with the shallowness of their customer lifts. This was very much appreciated as it gave me time to make alternative arrangements if I wished. However, when they then said, if I would be happy to do so, they have a goods lift I could use, I took them up on the offer as I didn't want to have to look around for somewhere else to stay. Unfortunately it turned out that, despite the helpful staff, there were other access problems with the building. In particular, a) the doorway from the goods lift was not a recommended accessible width such that I could only get through if both of my rear tyres rubbed against the door frame - Yes, it really was that tight! b) the accessible toilet on the entrance level was not, by any definition, an accessible toilet because there was not a wheelchair space on either side of the loo to enable people to transfer. This was such a shame because the accessibility of my room and en suite was much better than I experienced at comparable hotels and, as I've said, the staff tried their best to assist.
gbOther trip
Exceptional 10.0
Enjoyable stay in Cardiff Holiday Inn
I visited Cardiff with my sister and enjoyed every minute. The hotel is in a great place, next to the Cardiff Castle and stadium. It's also across from the city center and shops. Our room had two twin beds (singles). The bathrooms were a little dated but everything was clean and fresh. The staff was really friendly. We arrived late on our checkin day, minutes from the bar closing, and the bartender still took our food order. The hotel also stored our luggage on our last day as we did our final sightseeing. Highly recommend it! (One thing tonite of staying close to the stadium - make sure you know of the events going on because during our last day Coldplay was playing and the nearby streets were closed, making it hard to get to the train station)
Leslie, us2 night family trip

Holiday Inn Cardiff City Centre

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