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The Westin Richmond

Photo gallery for The Westin Richmond

Exterior
Indoor pool
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe

Overview of The Westin Richmond

The Westin Richmond

4.0 star property
Suburban hotel in Richmond with indoor pool and restaurant

9.0/10 Superb

1,015 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
Map
6631 W Broad Street, Richmond, VA, 23230

Room options

About this area

What's nearby

  • Virginia Commonwealth University - 9 min drive
  • Broad Street - 9 min drive
  • Greater Richmond Convention Center - 9 min drive
  • Short Pump Town Center - 10 min drive

Getting around

  • Richmond, VA (RIC-Richmond Intl.) - 20 min drive
  • Richmond Staples Mill Road Station - 6 min drive
  • Richmond Main Street Station - 10 min drive
  • Ashland Station - 21 min drive
  • Area shuttle

Restaurants

  • Plaza Azteca - 3 min walk
  • Denny's - 4 min walk
  • O'Charley's - 11 min walk
  • TGI Friday's - 11 min walk
  • Vietnam One - 12 min walk

About this property

The Westin Richmond

Located near a train station, The Westin Richmond is a great choice for a stay in Richmond. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Crossings Restaurant, which serves American cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a 24-hour fitness centre and a fitness centre are other highlights at this upmarket hotel. Fellow travellers say good things about the comfortable beds and helpful staff.

Languages

English, Filipino, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 250 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only, 2 per room, up to 40 lb per pet)*
  • Service animals welcome
  • Specific rooms only*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Free uncovered on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Uncovered on-site valet parking (USD 7.00 per night; includes in/out privileges)
  • Uncovered on-site extended parking (USD 7 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference space (22761 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • 1 building/tower
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Raised toilet seat
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Transfer shower
  • Lever door handles

Languages

  • English
  • Filipino
  • Russian
  • Spanish

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Premium satellite channels
  • Netflix
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • WiFi and wired Internet for a surcharge
  • Phone
  • Desk chair

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Crossings Restaurant – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Crossings Bar and Lounge – This bar specialises in American cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 9.95 per day (rates may vary)
  • Wired Internet access is available in guest rooms for USD 9.95 per day (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10.50 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

Parking

  • Uncovered valet parking costs USD 7.00 per night with in/out privileges
  • Uncovered extended parking costs USD 7 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 10 PM
  • Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and guests are provided with hand sanitiser.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.</p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Richmond Westin
Westin Hotel Richmond
Westin Richmond
The Westin Richmond Hotel Richmond
Westin Richmond Hotel
The Westin Richmond Hotel
The Westin Richmond Richmond
The Westin Richmond Hotel Richmond

Frequently asked questions

Does The Westin Richmond offer free cancellation for a full refund?
Yes, The Westin Richmond does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Westin Richmond?
As of 7 Feb 2023, prices found for a 1-night stay for 2 adults at The Westin Richmond on 8 Feb 2023 start from AU$313, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Westin Richmond?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at The Westin Richmond?
Yes, there's an indoor pool. Guests have pool access from 6 AM to 10 PM.
Are pets allowed at The Westin Richmond?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 40 lb per pet. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Westin Richmond?
Yes, there's free self parking. Free motorhome/bus/lorry parking and electric car charging are available.
What are the check-in and check-out times at The Westin Richmond?
You can check in from 4:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at The Westin Richmond and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and a picnic area.
Are there restaurants at or near The Westin Richmond?
Yes, Crossings Restaurant offers American cuisine. Nearby restaurants include Plaza Azteca (3-min walk), Denny's (4-min walk) and O'Charley's (11-min walk).

Reviews

9.0

Superb

9.2/10

Cleanliness

9.1/10

Staff & service

8.3/10

Amenities

9.1/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Exceptional

Agnes, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Broken elevator
The only problem was one of two elevators was not working causing long wait times
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Henry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marcie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

2/10 Poor

Woodley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dimitri, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The reception at check in was really great
Susan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

One of the best we've been to recently
We chose this hotel because they were dog friendly and fairly centrally located for what we were planning to do on our trip. The hotel itself is very nice and clean. The staff was all very friendly and accommodating. The refrigerator in the room is slightly larger, which was helpful for our leftovers. The pillows were horrible though! This is not the first place we've had this issue, but this time is caused me a massive migraine the whole second day because the pillows are like squishy marshmallows and we both need firmer pillows for our necks. I wish hotels would offer both options instead. They did offer complimentary coffee and tea every morning, which was appreciated. And the had almond and soy milk options for those of us who prefer alternative creamer options. Overall, a good experience and highly recommend.
Bryan, 2-night trip
Verified Hotels.com guest review