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Sofitel London Heathrow

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Exterior
Junior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Club Suite (Prestige) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Overview of Sofitel London Heathrow

UNESCO Sustainable Travel Pledge

Sofitel London Heathrow

5.0 star property
Luxury hotel with 2 restaurants, near Imagine Spa

8.6/10 Fabulous

1,563 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is AU$305
Price available on 24/12/2022
Map
Terminal 5, London Heathrow Airport, West Drayton, England, TW6 2GD
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • 45 meeting rooms
  • Limo/town car service
  • UNESCO Sustainable Property
  • 24-hour front desk
For families
  • Children stay free
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels

Room options

About this area

What's nearby

  • In Heathrow Villages
  • Thorpe Park - 18 min drive
  • Windsor Castle - 22 min drive
  • Ascot Racecourse - 26 min drive
  • LEGOLAND® Windsor - 21 min drive
  • Hampton Court Palace - 29 min drive
  • Westfield London Shopping Centre - 36 min drive
  • Twickenham Stadium - 26 min drive
  • Kensington High Street - 36 min drive
  • Chessington World of Adventures - 37 min drive
  • Wembley Stadium - 43 min drive

Getting around

  • Heathrow Airport (LHR) - 12 min drive
  • London (LTN-Luton) - 37 min drive
  • Gatwick Airport (LGW) - 43 min drive
  • London (LCY-London City) - 85 min drive
  • Heathrow Terminal 5 Station - 6 min walk
  • Staines Station - 7 min drive
  • Slough Datchet Station - 8 min drive

Restaurants

  • Itsu - 11 min walk
  • The Crown Rivers - 11 min walk
  • Carluccio's - 12 min walk
  • Giraffe - 13 min walk
  • Madeirinhas - 5 min drive

About this property

Sofitel London Heathrow

A great choice for a stay in West Drayton, Sofitel London Heathrow is only 3.5 mi (5.7 km) from the airport. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Vivre, which is one of 2 restaurants and serves breakfast and dinner. Other highlights at this luxurious hotel include a bar/lounge and a snack bar/deli. Fellow travellers love the comfortable beds and overall value.

Languages

English, French, German, Italian, Polish, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
On-site PCR COVID-19 testing is available for a GBP 99 on-site COVID-19 testing (PCR screening) is available for a fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 605 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 20 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 6 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Shopping
  • Golfing nearby

Working away

  • Business centre
  • 45 meeting rooms
  • Conference space (32292 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairwells
  • Step-free path to entrance

Languages

  • English
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Premium digital channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • LED light bulbs

Special features

Dining

Vivre – This restaurant serves breakfast and dinner. A children's menu is available. Reservations are required.
La Belle Epoque – This fine-dining restaurant only serves dinner. Reservations are required. Open selected days.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: GBP 100.00 per night

Optional extras

  • English breakfast is offered for an extra charge of GBP 19.95 per person (approximately)
  • Early check-in can be arranged for an extra charge of GBP 90.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of GBP 60.00 (subject to availability)

Children & extra beds

  • Rollaway beds are available for GBP 35.00 per day

Parking

  • Self-parking costs GBP 20 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

On-site PCR COVID-19 testing is available for a GBP 99 fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Heathrow Sofitel
London Heathrow Sofitel
London Sofitel
London Sofitel Heathrow
Sofitel Heathrow
Sofitel Heathrow London
Sofitel London
Sofitel London Heathrow
Sofitel London Hotel
Sofitel London Hotel Heathrow
Sofitel London Heathrow Hotel West Drayton
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow West
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow Hotel West Drayton

Frequently asked questions

Does Sofitel London Heathrow offer free cancellation for a full refund?
Yes, Sofitel London Heathrow does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sofitel London Heathrow?
As of 9 Dec 2022, prices found for a 1-night stay for 2 adults at Sofitel London Heathrow on 24 Dec 2022 start from AU$305, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sofitel London Heathrow?
This property confirms that on-site COVID-19 testing (PCR screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Sofitel London Heathrow?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sofitel London Heathrow?
Yes. Self-parking costs GBP 20 per night.
What are the check-in and check-out times at Sofitel London Heathrow?
You can check in from 3:00 PM - anytime. There's a charge of GBP 90.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of GBP 60.00 (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at Sofitel London Heathrow and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Sofitel London Heathrow?
Yes, there are 2 on-site restaurants. Nearby restaurants include itsu (11-min walk), The Crown Rivers (11-min walk) and Carluccio's (12-min walk).
What's the area around Sofitel London Heathrow like?
Sofitel London Heathrow is in Heathrow Villages, a short 6-minute walk from Heathrow Terminal 5 Station. The local area is good for families and and our guests say that it is very walkable.

Overall score and ratings

8.6

Fabulous

9.2/10

Cleanliness

8.8/10

Staff & service

8.5/10

Amenities

8.8/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

susan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

David, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Terrible bakery staff
Everything was fine except the staff in the lobby who worked at the bakery who were screaming whilst talking to each other in some foreign language. They were giggling flirting it was all very weird for a five star hotel they were messing around like kids
Jake, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

MR DJ, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

George, 1-night trip
Verified Hotels.com guest review

8/10 Very good

F J, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jasmin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Relaxing stay before travelling.
Very pleasant experience. Lovely toiletries in bathroom, comfy bed and relaxing atmosphere. Just what you need before the craziness of Terminal 3!
Charlotte, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Lauren, 1-night trip
Verified Hotels.com guest review