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Hotel Arista, Naperville, United States of America

4.5-star4.5 stars
2139 City Gate LnNapervilleIL60563United States of America, (02) 8228 1927

Luxury hotel in Naperville with 3 restaurants, 3 bars/lounges
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  • Free WiFi and free parking
Exceptional9.4
Wellness Area
Great wellness & sports facilities
Vibe
Awesome vibe
Cleanliness
Clean
Breakfast
Breakfast can be improved
343See all 343 Hotels.com reviews
From 471 reviewsTripAdvisor Traveller Rating

Hotel Arista, Naperville, United States of America

from A$200
  • Deluxe Room, 1 King Bed
  • Deluxe Suite, 1 King Bed
  • Deluxe Room, 1 King Bed, Corner
  • Superior Room, 2 Queen Beds
  • One King Bed

At a glance

Key facts

Hotel size

  • This hotel has 144 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed (dogs only) *

  • 2 per room (up to 25 lb)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Free train station pickup *

Parking

  • Free self parking

  • Valet parking *

Offsite

  • Free area shuttle within 5.00 mi
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • 2 coffee shops/cafés
  • 24-hour room service
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Snowshoeing nearby
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms 8
  • Conference space size (feet) - 10000
  • Conference space size (meters) - 929
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Built in 2008
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Yard
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Premium TV channels
  • DVD player
  • Video-game console
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Arista Spa and Salon - has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

Children under 18 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Dining

Sugar Toad - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

TheTap In Pub and Carvery - This pub serves lunch and dinner. Happy hour is offered.

CityGate Grille - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

Hotel Arista, Naperville, United States of America’s small print

Also known as

  • Hotel Arista CityGate Centre Naperville
  • Hotel Arista At Citygate Centre
  • Hotel Arista CityGate Centre
  • Arista CityGate Centre Naperville
  • Arista CityGate Centre
  • Hotel Arista Citygate
  • Hotel Arista Citygate Centre
  • Hotel Arista Citygate Centre Naperville
  • Hotel Arista Naperville
  • Arista Naperville

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 17 years old are not allowed in the spa.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Pet deposit: USD 250.00 per stay

  • Resort fee: USD 7.95 per accommodation, per night

Optional extras

Early check-in can be arranged for an extra charge of USD 30

Valet parking costs USD 14 per night

Rollaway beds are available for USD 20.0 per night

Breakfast costs between USD 6 and USD 19 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Arista, Naperville, United States of America

Landmarks

  • Chicago Premium Outlets - 5.5 mi / 8.9 km
  • Centennial Beach - 4.5 mi / 7.2 km
  • Moser Tower and Millennium Carillon - 4.8 mi / 7.7 km
  • Arrowhead Golf Club - 4.8 mi / 7.8 km
  • Naper Settlement Museum - 4.9 mi / 8 km
  • DuPage Children's Museum - 5.3 mi / 8.5 km
  • Saints Peter and Paul Catholic Church - 5.6 mi / 9.1 km
  • Central Dupage Hospital - 6.3 mi / 10.1 km

Getting around

  • Chicago, IL (DPA-Dupage) - 19 min drive
  • Chicago, IL (ORD-O'Hare Intl.) - 35 min drive
  • Chicago, IL (MDW-Midway Intl.) - 44 min drive
  • Chicago, IL (PWK-Chicago Executive) - 46 min drive
  • Naperville Route 59 Station - 9 min drive
  • West Chicago Station - 11 min drive
  • Winfield Station - 13 min drive
  • Free self parking
  • Valet parking (surcharge)
  • Free area shuttle
  • Free train station pick-up
  • Free train station drop-off

Recent reviews

Exceptional 9.4 From 343 reviews

Hotel Arista, Naperville, United States of America
Fair4.0
I had called and asked about an early check-in close to 3am. I was told if a room was available it would be a $35 early check in fee. Upon arrival, I am told I have to pay for a full night unless I want to wait until after 12pm. It’s 3am, I had just flown in from California and had delays in my flight. Plus another hour from the Airport, so I was extremely tired and just wanted to go lay down. I spoke with Management the next day and was basically told that there was nothing that could be done because I stayed the night. No effort was made to rectify the fact that Hotel personnel gave out wrong information to begin with. No offer for any type of compensation was made and their attitude was just like “Oh well”. Not what I was expecting from a 4.5 Star Hotel with all the great reviews. Will not stay here ever again!
Michael C., us3 night trip
Hotel Arista, Naperville, United States of America
Exceptional10.0
Amazing! Can't wait to return!
My husband and I had such a great stay! I loved the deep soaking bathtub, the bathrobes, and the in-room dining service. I have already recommended this hotel to several people and I can't wait to return! It was beautiful, clean, classy, and comfortable. LOVE!
Roxann, us1 night trip
Hotel Arista, Naperville, United States of America
Exceptional10.0
Top of the line customer service
Customer service was impeccable !
David, us1 night trip
Hotel Arista, Naperville, United States of America
Exceptional10.0
Excelelent stay. I highly recommend it!
This is an excellent place to stay. Really enjoyed the hotel, bar and restaurant. Staff was excellent
Frederick, us3 night trip
Hotel Arista, Naperville, United States of America
Exceptional10.0
Great spot in quiet but accessible area
We had a nice stay at this hotel. It was close to our family friend, with whom we visited. The room was modern, clean and comfortable. The room had a standing shower and a separate tub. It also had a separate section for the toilet. The bed was large and comfortable; the room had ample lighting and outlets. A small table and couch were situated close to the window. The staff was helpful and also followed up with us after we asked for restaurant recommendations. We'd definitely stay here again.
A Traveller, us1 night trip

See all reviews

Hotel Arista, Naperville, United States of America

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