2/10 Poor
21 Dec 2022
No sleep.
We booked 2 rooms, due to a late finish at work. Would have been better to return home at 2 am in the morning. Noisy guests on and off until 3am, which you can get at any hotels, but the rooms do not insulate from the noise. I asked if there was a night porter to help manage noisy guests the next morning to be told yes. I asked could they not walk around the buildings to manage nuisance guests. I was told in the night porters defence he may not have heard them, which I highlighted was clearly the case when there is a road and 500m between. Both rooms booked were in different parts of the hotel, but both parties were disturbed. I get the impression people book here to leave for flights in the early hours. Would not have left a review if my feedback had been listened to rather than strange excuses given.
Martyn
Martyn, 1-night business trip
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