Holiday Inn Express Hotel & Suites Custer, an IHG Hotel

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Lobby
Pool
Pool
Pool
Balcony

Overview of Holiday Inn Express Hotel & Suites Custer, an IHG Hotel

Holiday Inn Express Hotel & Suites Custer, an IHG Hotel

2.5 star property
Mountain hotel with indoor pool, near Rocky Knolls Golf Course

9.2/10 Superb

779 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
433 W Mount Rushmore Road, Custer, SD, 57730
Main amenities
  • Daily housekeeping
  • Near the beach
  • Indoor pool
  • Fitness center
  • Spa tub
  • 24-hour business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Lobby fireplace
  • Front desk safe
For families
  • Cribs/infant beds (surcharge)
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace

Choose dates to view prices

About this area

Getting around

  • Rapid City Regional Airport (RAP) - 63 min drive

About this property

Holiday Inn Express Hotel & Suites Custer, an IHG Hotel

Hotel adjacent to a golf course
A free breakfast buffet, 36 holes of golf, and a terrace are just a few of the amenities provided at Holiday Inn Express Hotel & Suites Custer, an IHG Hotel. For some rest and relaxation, visit the 2 hot springs or the hot tub. In addition to shopping on site and a firepit, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Swimming pool with sun loungers
  • Free self parking
  • An indoor pool, a computer station, and an elevator
  • Outdoor furniture, a front desk safe, and a TV in the lobby
  • Guest reviews give top marks for the location
Room features
All 91 rooms boast comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guests reviews give good marks for the comfortable rooms at the property.
More conveniences in all rooms include:
  • Cribs/infant beds and travel cribs
  • Sofa beds and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and shower/tub combinations
  • 32-inch flat-screen TVs with premium channels
  • Mini fridges, microwaves, and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA), Safe Travels (WTTC - Global), and Travel in the New Normal (US Travel - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 91 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–9:30 AM
  • Snack bar/deli

What to do

  • Helicopter/airplane tours
  • Public winery tours
  • Shopping
  • Bicycle tour information
  • Beach nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby
  • Ziplining nearby
  • Hot springs nearby
  • Fishing nearby

Working away

  • 24-hour business center
  • Computer station
  • Coworking spaces

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • 36 holes of golf
  • An indoor pool
  • Spa tub

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Portable shower seat
  • Raised toilet seat
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in shower
  • Doorbell and phone notification

Languages

  • English

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Double sofa bed
  • Premium bedding
  • Travel crib
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Mini-fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

There are 2 hot springs open between 10:00 AM and 8:00 PM.

Fees & policies

Renovations and closures

The property is closed between October 21 and April 12.

Children & extra beds

  • Cribs/infant beds are available for USD 10.0 per stay
  • Rollaway beds are available for USD 10.0 per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Hot springs access available from 10:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • SafeStay (AHLA - USA)
  • Safe Travels (WTTC - Global)
  • Travel in the New Normal (US Travel - USA)
  • Ecolab (3rd party expert - Global)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Express Custer
Holiday Inn Express Hotel Custer
Holiday Inn Express Hotel Suites Custer

Frequently asked questions

Is Holiday Inn Express Hotel & Suites Custer, an IHG Hotel currently open?
The property is closed between October 21 and April 12.
Does Holiday Inn Express Hotel & Suites Custer, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Hotel & Suites Custer, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Express Hotel & Suites Custer, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Express Hotel & Suites Custer, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn Express Hotel & Suites Custer, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Hotel & Suites Custer, an IHG Hotel?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Holiday Inn Express Hotel & Suites Custer, an IHG Hotel?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Holiday Inn Express Hotel & Suites Custer, an IHG Hotel and nearby?
Have fun with nearby activities like cycling, fishing, and hiking. Additional recreation onsite includes helicopter/airplane tours. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Holiday Inn Express Hotel & Suites Custer, an IHG Hotel also has a fitness center and a picnic area.
Are there restaurants at or near Holiday Inn Express Hotel & Suites Custer, an IHG Hotel?
Yes. Nearby restaurants include Captain's Table (4-min walk), Dakota Cowboy (4-min walk), and Purple Pie Place (9-min walk).
What's the area around Holiday Inn Express Hotel & Suites Custer, an IHG Hotel like?
Holiday Inn Express Hotel & Suites Custer, an IHG Hotel is a short 8-minute walk from Rocky Knolls Golf Course and 16 minutes' walk from Grand Magic Show. Travelers say that the hotel is in a great location.

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

8.9/10

Amenities

9.3/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Jane, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Extra nice place to stay
This was a beautiful hotel with a lovely outside area to enjoy. The room was clean and very comfortable and that staff was helpful and friendly.
DEBRA, 4-night trip
Verified Hotels.com guest review

8/10 Very good

It was a good stay BUT a little bit of misunderstanding on advertising on amenities. It said there is a restaurant and bar there but there wasn’t. We were a little disappointed in that but overall it was good!
Cindy, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Lee, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Very nice stay
Very nice hotel in a great location for touring Custer State Park, Mt. Rushmore and the Blackhills. Loved the free coffee and staff were very friendly and helpful
Mary Ann, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Sharon, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Douglas, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

5 Stars!
Wonderful, clean, and updated hotel! We stay in a lot of hotels and this one ranks high in Custer, SD!
Jana, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Worth the price
Wonderful experience. Friendly staff, clean and comfy room plus nice breakfast. Keto friendly for me and bagels, biscuits and gravy, cereal and muffins for other options. Asked staff for outdoor seating restaurant - front desk gave wonderful recommendation. Will stay here again!!
margaret, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Joseph, 1-night trip
Verified Hotels.com guest review