Guests
All properties in Cheltenham, England, United Kingdom

Holiday Inn Express Cheltenham, an IHG Hotel

3-star hotel with restaurant, near Cheltenham Town Hall

  • Free continental breakfast and free WiFi
From
A$112

Restrictions related to your trip

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Property renovations and closures

  • The property is closed between March 22 and May 10.

Image gallery

  • Hotel Bar
  • Hotel Bar
  • Standard Room, 1 Double Bed, Accessible - Bathroom
  • Standard Room, 1 Double Bed with Sofa bed - Bathroom
  • Hotel Bar
Hotel Bar. Image 1 of 32.
1 / 32Hotel Bar
Dunalley Street, Cheltenham, GL50 4AP, England, United Kingdom
8.4.Very good.
  • Ideal place for a family to visit Cheltenham. On the doorstep of the town centre with…

    Jul. 7, 2019

  • Excellent as always. Night shift bar staff (Steve and Adam) were brilliant.

    Dec. 31, 2021

See all 267 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays48 hours
  • Contactless check-in is available
  • Individually wrapped food options are available

Guests rated location

Walkable
Dining options
Convenient
Shopping
Safe
  • Free WiFi
  • Parking available
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 132 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • 24-hour business center
  • Airport shuttle

For families

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Garden

What’s around

  • Heart of Cheltenham
  • Cheltenham Town Hall - 13 min walk
  • Cheltenham Racecourse - 21 min walk
  • Cheltenham General Hospital - 23 min walk
  • University of Gloucestershire - 26 min walk
  • Cotswolds - 2.8 mi / 4.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room
  • Standard Room, 1 Double Bed with Sofa bed
  • Standard Room, 2 Single Beds
  • Standard Room, 1 King Bed, Accessible
  • Standard Room, 1 Double Bed, Accessible

What’s around

Landmarks

  • Heart of Cheltenham
  • Cheltenham Town Hall - 13 min walk
  • Cheltenham Racecourse - 21 min walk
  • Cheltenham General Hospital - 23 min walk
  • University of Gloucestershire - 26 min walk
  • Cotswolds - 2.8 mi / 4.5 km
  • Tewkesbury Abbey - 8.4 mi / 13.5 km
  • Gloucester Cathedral - 9.3 mi / 15 km
  • Gloucester Docks - 9.6 mi / 15.5 km
  • Gloucester Quays - 10.7 mi / 17.3 km
  • Cotswold Wildlife Park - 24.6 mi / 39.6 km

Getting around

  • Birmingham Airport (BHX) - 58 min drive
  • Cheltenham Spa Station - 26 min walk
  • Ashchurch for Tewkesbury Station - 12 min drive
  • Gloucester Station - 13 min drive
  • Airport shuttle (surcharge)
map
See on map
Dunalley Street, Cheltenham, GL50 4AP, England, United Kingdom

At a glance

Hotel size

  • This hotel has 132 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-in

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Offsite parking nearby (GBP 14 per day; discounts available)
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli

Things to do

  • Fitness facilities
  • Free use of nearby fitness centre

Working away

  • 24-hour business centre
  • Business centre
  • Meeting rooms
  • Conference centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • Bulgarian
  • English
  • Hungarian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • 26-inch TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Great Room - This café serves breakfast and light fare.

Onsite venue #2 - This bar serves light fare only. Open 24 hours. Open daily.

Fees & policies

Refundable depositPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: GBP 50.00 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of GBP 90.00 (one-way)

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking is available nearby and costs GBP 14 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and dinner.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

  • Holiday Inn Express Cheltenham Hotel
  • Holiday Inn Express Cheltenham
  • Express Cheltenham, An Ihg
  • Holiday Inn Express Cheltenham
  • Holiday Inn Express Cheltenham an IHG Hotel
  • Holiday Inn Express Cheltenham, an IHG Hotel Hotel
  • Holiday Inn Express Cheltenham, an IHG Hotel Cheltenham
  • Holiday Inn Express Cheltenham, an IHG Hotel Hotel Cheltenham
  • Holiday Inn Cheltenham
  • Cheltenham Holiday Inn
  • Holiday Inn Express Cheltenham Hotel Cheltenham
  • Holiday Inn Express Cheltenham Hotel Cheltenham
  • Holiday Inn Express Cheltenham Hotel
  • Holiday Inn Cheltenham
  • Cheltenham Holiday Inn

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Holiday Inn Express Cheltenham, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • The property is closed between March 22 and May 10. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's discounted parking nearby.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Express check-in and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Great Room. Nearby restaurants include Nando's (4-min walk), Prithvi (5-min walk), and Storyteller (5-min walk).
  • Yes, an airport shuttle is available. The charge is GBP 90.00 one-way.
  • Holiday Inn Express Cheltenham, an IHG Hotel has a fitness center and a garden, as well as access to a nearby indoor pool.
8.4.Very good.
  • 10.0.Exceptional

    Great as always

    Love staying here. Excellent position in relation to the town centre one way and Pittville Park the other. Always very clean and staff are excellent, always ready to help with any query.

    Helen, 7 night family trip, Dec. 22, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    I had a great time at this hotel for what turned out to be a solo trip (wasn’t planned to be this way!). The staff made me feel safe and were friendly. Parking arrangements were good and the discount given certainly helps. Overall, a good place to book if you need somewhere close to the centre of town.

    Caleb, 2 night trip, Dec. 16, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Good location

    Ideal location for what we wanted, train station 1.5 miles, racecourse 1 mile, and restaurants and bars in walking distance

    PAUL, 3 night trip with friends, Dec. 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Had a lovely stay would definitely go back.

    PENELOPE ANN, 1 night family trip, Nov. 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent location and price!

    I bought they stay as a gift for my daughter and her husband (his birthday treat) for their first overnight stay as a couple following the birth of their daughter some two years ago and they thoroughly enjoyed the professionalism and friendliness of the staff, comfort and location to Cheltenham town centre and restaurants

    Denise, 1 night trip, Nov. 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good

    Staff friendly and hotel clean and tidy

    Jackie, 2 night trip with friends, Oct. 21, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    What a dump. Room and lift wasn’t clean, and the heating was broken in the whole hotel. First room the windows were broken, wouldn’t close, outside temperature 6 degrees. Tried a second room, windows wouldn’t close and the door wouldn’t lock. We were helped by an employee called Charlie who brought us an oil heater and extra duvets. No hand soap in the bathroom. First stayed happily in a Holiday Inn in Montreal in 1967, been a happy guest since then in the USA and the UK. This hotel not deserving of your brand.

    Charles, 1 night family trip, Oct. 5, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Friendly staff. Clean and tidy rooms. Very convenient location.

    1 night trip, Sep. 25, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Poor hotel

    Room was very noisy at the front of the hotel after asking for a quiet room. Nobody on front desk when we arrived had to wait 30 mins for someone to arrive. Nobody on bar restaurant area had to go out to get coffee. Would not book there again

    Brian, 1 night trip, Sep. 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Centrally Situated

    A modern hotel with good amenities (not all used). Parking is available across the road which works out at £13.50 per night after the hotel's discount. A buffet breakfast is included which includes bacon, Cumberland sausage and scrambled egg. I really can't knock the breakfast as there was plenty of it and good value.

    Frederick, 2 night trip, Sep. 21, 2021

    Verified Hotels.com guest review

See all 267 reviews