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1 room, 2 adults

Hotel Jen Hong Kong by Shangri-La

4-star4 stars
508 Queens Road West, Western District, Hong Kong, Hong Kong SAR

4-star hotel with outdoor pool, near Victoria Harbour
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
From 2,049 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Great location
Bar is awesome
Delicious food
Great room

Hotel Jen Hong Kong by Shangri-La

from A$132
  • Deluxe City View Queen Room
  • Deluxe Harbour View Queen Room
  • Superior City View Queen Room
  • Club Mountain View Queen Room with Club Lounge Access
  • Club Harbour View Queen Room with Club Lounge Access
  • Deluxe Harbour View Twin Room
  • Superior City View Twin Room
  • Club Harbour View Twin Room with Club Lounge Access
  • Club Mountain View Twin Room with Club Lounge Access

What’s around Hotel Jen Hong Kong by Shangri-La


  • In Western District
  • Victoria Harbour - 1 min walk
  • University of Hong Kong - 8 min walk
  • Western Market - 22 min walk
  • Man Mo Temple - 22 min walk
  • Hong Kong - Macau Ferry Terminal - 23 min walk
  • Soho - 26 min walk
  • Mid-levels Escalators - 27 min walk

Getting around

  • Hong Kong (HKG-Hong Kong Intl.) - 26 min drive
  • Hong Kong Sheung Wan Station - 25 min walk
  • Hong Kong Central Station - 3 min drive
  • Hong Kong Austin Station - 5 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 283 rooms
  • This hotel is arranged over 28 floors


  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available from 11:30 AM to 4:30 PM. Fees may apply. Contact the property in advance to make arrangements. Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle from 11:30 AM to 4:30 PM *


  • Self parking (limited) *


  • Free area shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Fitness facilities
Working away
  • Business centre
  • Meeting rooms
  • Conference space size (feet) - 1033
  • Conference space size (meters) - 96
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Lift
  • Safe-deposit box at front desk
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Cafe Malacca - This restaurant specializes in Malaysian cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Lobby Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Club Lounge - This rooftop bar overlooks the ocean. Reservations are required. Open daily.

Hotel Jen Hong Kong by Shangri-La’s small print

Also known as

  • Hotel Jen Hong Kong
  • Traders Shangri-La Hotel Hong Kong
  • Hotel Jen Hong Kong
  • Hotel Jen
  • Jen Hong Kong
  • Jen Hotel Hong Kong
  • Traders Hotel Hong Kong by Shangri La
  • Hotel Jen Hong Kong Shangri-La
  • Jen Hong Kong Shangri-La
  • Hotel Hotel Jen Hong Kong by Shangri-La Hong Kong
  • Hotel Jen
  • Hong Kong Hotel Jen Hong Kong by Shangri-La Hotel
  • Hotel Hotel Jen Hong Kong by Shangri-La
  • Hotel Jen Hong Kong by Shangri-La Hong Kong
  • Traders Hotel Hong Kong by Shangri La
  • Hotel Jen Hong Kong
  • Hotel Jen Hong Kong by Shangri La
  • Hotel Jen Shangri-La
  • Jen Shangri-La
  • Jen Hong Kong
  • Jen Hotel Hong Kong
  • Traders Hong Kong Shangri-La
  • Traders Hotel Hong Kong
  • Traders Hotel Hong Kong Shangri-La
  • Traders Hotel Shangri-La Hong Kong
  • Traders Shangri-La Hong Kong


Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Self parking costs HKD 350 per night

Rollaway beds are available for HKD 350.0 per night

Buffet breakfast is offered for an extra charge of HKD 195.80 for adults and HKD 97.90 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of HKD 140 per person (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 423 reviews

Exceptional 10.0
Enjoyable and convenient
Excellent service from concierge n front desk and felt welcomed. Hotel was fine- not 5 star finish but neat comfortable with good in-house Malaysian restaurant. Harbour view room not as spectacular from central. Lots of local eateries n neighbourhood not as swish as elsewhere in Hk island. Close to MTR stop HKU. And tram line to central , causeway bay just 100 m away. Hk has become expensive these days and this area is a good alternative to central/ causeway bay
jocelyn, au2 night business trip
Exceptional 10.0
Great hotel
Great hotel and fantastic local food. Easy transportation and access to many part of HK. Definitely will be back again!
David, auRomance trip
Very good 8.0
Safe clean Hotel - little out of town
Good standard hotel- we had club access that made it nice. Club hosts are very much in your face and wont let you pour your on coffee or drinks in the evening. Food in the evening very boring . But hotel is fine if you need to be in th area. close to MTR so you need to get a unlimited ticket as you need to use it to go anywhere. They have a shuttle bus which they don't tell you about which we used to go to the airport train - and could have used when we arrived but did not know about it
peter, au2 night romance trip
Poor 2.0
To be fair this is not a bad hotel. I'm just shocked by the inability to cancel a reservation or to change it to earlier date. After failing to change the reservation via I was confident to cancel my original reservation while checking in at the hotel (I made an earlier booking). You can imagination my disappointment they couldn't provide any service.
au1 night business trip
Very good 8.0
My Hotel Jen
As always was extremely pleased with my visit - going back on 26 Dec. Young man, RAJU, was our chef....he is amazing. Hotel Jen have great staff - from front desk, to hotel bar, to house staff. You always feel welcome and nothing is a problem.
Ruth, auTrip with friends

Hotel Jen Hong Kong by Shangri-La

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