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Secrets Silversands Riviera Cancun All Inclusive, Puerto Morelos

4.5 stars
Bahia Petempich Sm12 Mz 31Lote 14-02, Puerto MorelosQROO77580Mexico, (02) 8228 1927
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Excellent4.5 / 5
Bar
Bar is awesome
Breakfast
Tasty breakfast
Pool
Great pool
Food
Delicious food
196See all 196 Hotels.com reviews
From 9,430 reviewsTripAdvisor Traveller Rating

Secrets Silversands Riviera Cancun All Inclusive, Puerto Morelos

Hotel Info: (02) 8228 1927

from A$299
  • Junior Suite Swim Out 2 double Beds
  • All inclusive, Partial Ocean View (Junior Suite , 1 King Bed - Adults Only)
  • All inclusive, Pool View (Junior Suite, 2 Double Beds-Adults Only)
  • Partial Ocean View (Junior Suite, 2 Double Beds-Adults Only)
  • Standard Room
  • All inclusive (Junior Suite SwimOut 1King Bed-Adts Only)
  • All inclusive
  • Preferred Club - Rooftop Jacuzzi Ocean View
  • All inclusive, Pool View (Junior Suite, 1 King Bed - Adults Only)
  • All inclusive (Club Junior Suite Ocean Front 1 King Bed)
  • Over the Pool Cabana Honeymoon Suite
  • Ocean Front
  • Club
  • Ocean Front
  • All inclusive, Ocean View (Junior Suite , 1 King Bed - Adults Only)

At a glance

Key facts

Hotel size

  • This hotel has 433 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Free valet parking

Other information

  • Caters to adults only
  • All-inclusive (taxes and gratuities included)

Also known as

  • Secrets Silversands Riviera Cancun All Inclusive Puerto Morelos
  • Secrets Silversands Riviera Cancun Puerto Morelos

Policies

A specific dress code applies to all restaurants. For more information, guests can contact the property using the number on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • New Year's Eve (31 December) Gala Dinner per adult: MXN 1040

Optional extras

Airport shuttle service is offered for an extra charge of MXN 2400 per room (roundtrip)

In the hotel

Food and drink
  • 8 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • On private beach
  • Number of outdoor pools - 10
  • Swim-up bar
  • Health club
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Pool umbrellas
  • Number of spa tubs - 2
  • Steam room
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 6
  • Year Built 2008
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Separate sitting area
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • Meals and beverages at companion properties

Entertainment
  • Theme parties

Spa

The onsite spa has 17 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

Guests under 18 years old are not allowed in the spa.

Dining

World Cafe - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.

El Patio - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only.

Himitsu - This fine-dining restaurant specializes in Asian cuisine and serves dinner only.

Seaside Grill - This poolside seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

Portofino - This fine-dining restaurant specializes in Italian cuisine and serves dinner only.

Secrets Silversands Riviera Cancun All Inclusive, Puerto Morelos’s small print

Also known as

  • Secrets Silversands Riviera Cancun All Inclusive Puerto Morelos
  • Secrets Silversands Riviera Cancun Puerto Morelos

Policies

A specific dress code applies to all restaurants. For more information, guests can contact the property using the number on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • New Year's Eve (31 December) Gala Dinner per adult: MXN 1040

Optional extras

Airport shuttle service is offered for an extra charge of MXN 2400 per room (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 196 reviews

Secrets Silversands Riviera Cancun All Inclusive, Puerto Morelos
Outstanding5.0 / 5
Get resort with amazing food!
Beautiful resort with 8+ amazing pools and restaurants. Had a great honeymoon - would definitely recommend
9 night romance trip
Secrets Silversands Riviera Cancun All Inclusive, Puerto Morelos
Outstanding5.0 / 5
A great honeymoon
What a great way to spend a honeymoon, with amazing food, alcohol, location and culture this place has it all. We spent a week at silver sands and wish we had another. To us it was a 5 star, with nothing to fault. We also met some great American friends. Well done.
7 night romance trip
Secrets Silversands Riviera Cancun All Inclusive, Puerto Morelos
Excellent4.0 / 5
Everything was amazing except for a small mix up with rooms the first day. Other than that, the restaurants and service were great. All employees were very friendly and always of help. Loved the pool right behind our room and the lay we still received drink service by our swim up area. The resort made up for the small mistake and took extra care of us the rest of the nights. The swim up rooms aren't actual swim ups where you step outside your back door and can walk right into the pool.
3 night romance trip
Secrets Silversands Riviera Cancun All Inclusive, Puerto Morelos
Outstanding5.0 / 5
5th visit, it just gets better
overall great holiday, food excellent, service brilliant, a very fun and happy resort.
14 night family trip
Secrets Silversands Riviera Cancun All Inclusive, Puerto Morelos
Outstanding5.0 / 5
The room was nice, large and clean. Housekeeping does a great job. Room service is excellent and their speed of service is very reasonable. The food in the restaurants is for the most part very good. The booze is plentiful and free flowing, and most brands you'd see at a bar in the US. On the negative side, the safe in my room was broken, but nothing was stolen anyways. Also the rain head in the shower wasn't working.
3 night trip

See all reviews

Secrets Silversands Riviera Cancun All Inclusive, Puerto Morelos

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