Music Road Resort

Photo gallery for Music Road Resort

Primary image
Water park
Indoor pool
Indoor pool
Balcony

Overview of Music Road Resort

Music Road Resort

2.5 star property
Family-friendly hotel with free water park, connected to the convention center, near Titanic Museum

8.8/10 Fabulous

1,873 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
Map
303 Henderson Chapel Rd, Pigeon Forge, TN, 37863
Main amenities
  • Daily housekeeping
  • Indoor pool and lazy river
  • Outdoor pool access
  • Free water park
  • Seasonal outdoor pool
  • Children's pool
  • Waterslide
  • 24-hour business center
  • Conference center
  • Business center
  • 9 meeting rooms
  • Terrace
For families
  • Children stay free
  • Children's pool
  • Microwave
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the riverwalk
  • Titanic Museum - 8 min walk
  • Island at Pigeon Forge - 26 min walk
  • LeConte Center At Pigeon Forge - 34 min walk
  • Hatfield and McCoy Dinner Show - 2 min drive
  • Dolly Parton's Stampede Dinner Attraction - 6 min drive
  • Dollywood's Splash Country - 8 min drive
  • Dollywood - 21 min drive
  • Sevierville Convention Center - 17 min drive
  • Anakeesta - 17 min drive
  • Ripley's Aquarium of the Smokies - 17 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 52 min drive

About this property

Music Road Resort

Music Road Resort features a free water park and puts you within a 10-minute walk of Titanic Museum. Guests can enjoy the indoor pool, and hiking/biking trails, mountain biking, and downhill skiing are nearby. A lazy river and a seasonal outdoor pool are offered, and in-room conveniences include refrigerators and microwaves. The comfortable beds and helpful staff get good marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 203 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Check-in for the hotel is based at a different location, 303 Henderson Chapel Rd. Check-in for the Inn is based at a different location, 314 Henderson Chapel Rd.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
  • No alcohol served onsite

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Free water park access
  • Children's pool
  • Lazy river

What to do

  • Shopping
  • Pool table
  • Fishing
  • Access to nearby outdoor pool
  • Access to nearby indoor pool
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby

Working away

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Wedding services
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1996
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • An indoor pool
  • Seasonal outdoor pool
  • Free water park
  • Arcade/game room
  • Lazy river
  • Waterslide

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 37-inch LCD TV
  • Premium digital channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Cribs/infant beds are available for USD 6.0 per day
  • Rollaway beds are available for USD 10.0 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to October

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Music Road
Music Road Hotel
Hotel Music Road
Music Road Pigeon Forge
Road Hotel
Music Road Hotel Pigeon Forge
Music Road Resort Pigeon Forge
Music Road Resort Hotel
Music Road Resort Pigeon Forge
Music Road Resort Hotel Pigeon Forge

Frequently asked questions

Overall score and ratings

8.8

Fabulous

8.9/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.5/10

Eco-friendliness

4/10 Fair

I guess the price wasn’t that bad but they put all their money into the pool, lobby , and the deck outback overlooking a stream. The rooms had a musty smell to them the bathroom was big in OK cleaning but delivering M. there’s another story the carpets are disgusting the AC unit is loud beds were OK not that great or comfortable at all they were bouncy and very teeter totter the Balcony was OK we asked for towels several times to take a shower the second day and housekeeping never came we went down to the front desk two times and the second time they said housekeeping never came well they will and do you need the towels right now , Won’t be sad if they are booked next vacation One good thing about it was the slide at the waterpark it wasn’t a huge waterpark but it was decent and they had a wonderful breakfast buffet
Jennifer, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jeffrey, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

We had a wonderful time
Stacie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

nice pool. good food
Kalvin, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Was disappointed we rented room for pool and hot tub and they was down for maintenance. Had to make 5 trips to car cause they had no carts only a few beds was super comfty
Jeffrey or jamie, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Mario, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Kathryn, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Everything was good except i was confirmed at the resort not the inn and they said we could use both pools but was denied at the resort
John, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Gary, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Would visit again!
We had a great time during our stay. The kids loved the pool and the view of the river on the patio. They loved making waffles in the morning and the other breakfast items were great. The room was clean and big enough for 6 people.
Connie, 3-night family trip
Verified Hotels.com guest review