Hampton Inn & Suites Berkshires-Lenox

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Indoor pool
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Overview of Hampton Inn & Suites Berkshires-Lenox

Hampton Inn & Suites Berkshires-Lenox

2.5 star property
Lenox Art Deco hotel with indoor pool

9.2/10 Superb

872 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
445 Pittsfield Rd, Lenox, MA, 01240
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Children's pool
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Computer station
  • Lobby fireplace
For families
  • Free cribs/infant beds
  • Children's pool
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Tanglewood Music Center - 8 min drive
  • Jiminy Peak Mountain Resort - 25 min drive

Getting around

  • Pittsfield, MA (PSF-Pittsfield Municipal) - 6 min drive
  • Hudson, NY (HCC-Columbia County) - 51 min drive
  • Albany Intl. Airport (ALB) - 63 min drive
  • Pittsfield Intermodal Transportation Center - 7 min drive
  • Pittsfield Station - 9 min drive

About this property

Hampton Inn & Suites Berkshires-Lenox

A great choice for a stay in Lenox, Hampton Inn & Suites Berkshires-Lenox is just 2.9 mi (4.6 km) from the airport. Guests can take a dip in the indoor pool or visit the fitness center for a workout. A children's pool and a snack bar/deli are offered, and in-room conveniences at this Art Deco hotel include refrigerators and microwaves. Fellow travelers say good things about the comfortable beds and helpful staff.

Languages

English, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 79 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 75.00 lbs)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls, off-leash area, and litter boxes available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free uncovered onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Grocery/convenience store

What to do

  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Water skiing nearby
  • Snowboarding nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space (1000 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2008
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Languages

  • English
  • Italian
  • Portuguese
  • Russian
  • Spanish

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Guidebooks/recommendations

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

State tax ID - C0009971520

Also known as

Berkshires Lenox
Hampton Inn Berkshires
Hampton Inn Berkshires Hotel
Hampton Inn Berkshires Hotel Lenox
Hampton Inn Berkshires Lenox
Hampton Inn Lenox
Lenox Hampton Inn
Hampton Inn Berkshires Lenox Hotel
Hampton Inn Suites Berkshires Lenox
Hampton Inn Suites Berkshires Lenox
Hampton Inn & Suites Berkshires-Lenox Hotel
Hampton Inn & Suites Berkshires-Lenox Lenox
Hampton Inn & Suites Berkshires-Lenox Hotel Lenox

Frequently asked questions

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.3/10

Property conditions & facilities

9.3/10

Eco-friendliness

8/10 Very good

Three nights in Lenox, MA
Our room was large and quite comfortable. Due to COVID there was room cleaning only if requested (which we didn’t do.) We’re happy to re-use towels, but the bathroom area had NO PLACE to hang a wet towel! I’ve never stayed anywhere before that didn’t have a towel rack. How was this overlooked? The location in Lenox was very convenient to Tanglewood & the downtown shops were only 6 minutes away. Breakfast was included & had a variety of options.
Frances, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was convenient, clean, great breakfasts, affor
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great staff! Very comfortable and clean
Robert, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jhan, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Tanglewood weekend
Our overall stay was great. We have stayed here several times. Only downfall was the barking dog's from the shelter that is now next door. Our room was in the front and we could hear them starting early mornings and on and off throughout the day....
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

A gem
Friendly, clean, new and wonderful.
Howard, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Decent stay but could have been better
Hotel was nicely decorated and staff was friendly. I requested my room be cleaned once during the middle of my 4 day stay. It never was even though I checked twice and a window of time was given but still not cleaned. For $300 a night I should not have to get my own towels and empty my own garbage.
Scott, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

A dog gone nuisance
Everything was perfect except for the barking dogs keeping me awake on my first night there. A dog boarding business is 500 feet from the hotel. The dogs are left out all night and continue to bark and kept me awake. The front desk said they complained to the police a few times but no solution. I don't think I would stay in this hotel again.
William, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel staff was very attentive and did their best to give us a comfortable stay. Unfortunately the room was not quite what we expected and the view was of roof top. The location was also in a busy area and not comfortable for older visitors.
Vickie, 3-night trip
Verified Hotels.com guest review