Hotel San Fernando Plaza

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Overview of Hotel San Fernando Plaza

Hotel San Fernando Plaza

4.0 star property
4-star hotel with 1 outdoor pools, connected to the convention center, near Lleras Park

8.8/10 Fabulous

970 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
The price is AU$101
Price available on 24/7/2022
Map
Carrera 42a No. 1-15, Medellín, Antioquia, 50022
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Pool bar
  • 24-hour room service
  • Spa services
  • Conference center
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In El Poblado
  • Lleras Park - 10 min walk
  • Santafé Mall - 12 min walk
  • El Tesoro Shopping Park - 26 min walk
  • Golden Mile - 1 min drive
  • Oviedo Shopping Center - 1 min drive
  • La Strada Mall - 1 min drive
  • Poblado Park - 6 min drive
  • Chimeneas Park - 5 min drive
  • Plaza Mayor Covention Center - 5 min drive
  • Berrio Park - 6 min drive

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 46 min drive
  • Poblado Station - 19 min walk
  • Aguacatala Station - 24 min walk
  • Airport shuttle (surcharge)

About this property

Hotel San Fernando Plaza

Putting you within a 10-minute drive of Lleras Park and Santafé Mall, Hotel San Fernando Plaza features a rooftop terrace and offers an airport shuttle (available 24 hours) for USD 95000 per person. You can grab a bite to eat at the restaurant, or indulge in massages, facials, or mani/pedis. An outdoor pool, a poolside bar, and a fitness center are other highlights at this upscale hotel. The helpful staff and location get great marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.

At a glance

Hotel size

  • 167 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3 PM - 3 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 3.00 per stay)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Taking the kids

  • Children stay free

What to do

  • Shopping

Working away

  • Business center
  • 6 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Spa services
  • Sauna
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 95000 per person (one-way)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs USD 3.00 per stay

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts major credit cards, debit cards and cash.

Also known as

Fernando Plaza
Hotel San Fernando
Hotel San Fernando Plaza
Hotel San Fernando Plaza Medellin
Plaza San Fernando
San Fernando Hotel
San Fernando Plaza
San Fernando Plaza Hotel
San Fernando Plaza Medellin
Hotel San Fernando Plaza Hotel
Hotel San Fernando Plaza Medellín
Hotel San Fernando Plaza Hotel Medellín

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

8.9/10

Staff & service

8.9/10

Amenities

8.9/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

10 stars
This place is fantastic and the service is above and beyond we had a great experience with the staff specially Orlando in the breakfast buffet Ruth who kept our room spotless and Fernando the bellhop
Orlando
Lucia, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

3AM madness
It took 3 attempts to open our door on arrival and then we were moved to a smaller room . We were then woken at 3am from the front desk saying someone will be knocking at our door as there was a problem with the electrity.I explained we had no issue. Maintenance man arrived went into the bathroom looked at the ceiling and left. Neither of us could communicate because he only spoke Spanish so we had no idea what was happening. He left then came back again with a ladder and proceeded to work on the AC unit….3 AM????? This totally ruined our nights sleep. In the morning we established that the issue was with the AC next door but they had to access it from our room. We moved room as the toilet did not work either. Nice people but the 3am incident is inexcusable. A bottle of wine was appreciated but…
Michael, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Julio Cesar, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Beds & Pillows are amazing
Allow approximately 15 minutes for checkout as they need to go up and check your room and mini bar before allowing you to leave. Also no visitors at all to your room unless you pay 100,000 pesos and register the visitor as a guest. Passport or Colombian national ID card required for check in. Beds & pillows are amazing.
David, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Medellin
Very convenient and courteous staf
George, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Customer Service issues
David, 7-night trip with friends
Verified Hotels.com guest review

8/10 Very good

The AC is never cold. This was my second stay in the past two months. The AC doesn’t get too cold and the internet is very slow
Antonio, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Giang, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

very classy
charles, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

We stayed with our two young daughters this March. Everyone in the hotel was friendly and accommodating, the room was clean, and the hotel is in a convenient and safe location.
Rebecca, 4-night family trip
Verified Orbitz guest review