NH Collection Medellín Royal

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Overview of NH Collection Medellín Royal

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NH Collection Medellín Royal

5-star property
Luxury Medellín hotel with full-service spa, connected to a shopping center

8.8/10 Fabulous

1,002 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
The price is AU$157
Price available on 5/11/2022
Map
Carrera 42 No 5 Sur 130, El Poblado, Medellín, Antioquia, 50022
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Pool bar
  • 24-hour room service
  • Massage/treatment rooms
  • Business center
  • Airport pick-up service
  • Area shuttle
For families
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In El Poblado
  • Santafé Mall - 3 min drive
  • Lleras Park - 9 min drive
  • Botero Plaza - 23 min drive
  • Arvi Park - 114 min drive

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 47 min drive
  • Aguacatala Station - 18 min walk
  • Poblado Station - 28 min walk
  • Ayura Station - 29 min walk
  • Airport pick-up service
  • Area shuttle (surcharge)

Restaurants

  • Brutal - 2 min walk
  • Leños y Carbon - 3 min walk
  • La Bolsa - 4 min walk
  • Cazuelitas - 4 min walk
  • Starbucks - 4 min walk

About this property

NH Collection Medellín Royal

5-star luxury hotel in the heart of El Poblado
Take advantage of an airport pick-up service, a poolside bar, and a terrace at NH Collection Medellín Royal. Indulge in aromatherapy, a massage, and a body treatment at Wellness Spa, the onsite spa. Be sure to enjoy a meal at Cygnus, the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), an area shuttle, and an area shuttle
  • Tour/ticket assistance, wedding services, and massage treatment rooms
  • Guest reviews give top marks for the quiet location
Room features
All guestrooms at NH Collection Medellín Royal offer thoughtful touches such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 135 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed (dogs only, 2 per room, up to 55 lbs)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered onsite self parking

Transfers

  • Airport pickup on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Working away

  • Business center
  • Meeting rooms
  • Conference space (97 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2008
  • Terrace
  • Television in common areas
  • Piano
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Grab bar near toilet

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Wellness Spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

Dining

Cygnus - This restaurant serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Breakfast costs between COP 37660 and COP 75321 per person (approximately)
  • Airport shuttle service is offered for an extra charge of COP 112000 per vehicle
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of COP 155000 per pet, per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Also known as

Hotel Medellin
Hotel Medellin Royal
Hotel Royal Medellin
Medellin Royal
Medellin Royal Hotel
Royal Hotel Medellin
Royal Medellin
Royal Medellin Hotel
Medellin Royal Hotel Medellin
NH Collection Medellín Royal Hotel Medellin
NH Collection Medellín Royal Hotel
NH Collection Medellín Royal Medellin
NH Collection Medellín Royal

Frequently asked questions

Does NH Collection Medellín Royal offer free cancellation for a full refund?
Yes, NH Collection Medellín Royal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at NH Collection Medellín Royal?
As of 6 Oct 2022, prices found for a 1-night stay for 2 adults at NH Collection Medellín Royal on 5 Nov 2022 start from AU$157, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at NH Collection Medellín Royal?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at NH Collection Medellín Royal?
Yes, there's an outdoor pool.
Are pets allowed at NH Collection Medellín Royal?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 55 lbs per pet. There's a charge of COP 155000 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at NH Collection Medellín Royal?
Yes, there's free self parking.
Is airport shuttle service offered by NH Collection Medellín Royal?
Yes, a shuttle from the airport to the hotel is available. The charge is COP 112000 per vehicle.
What are the check-in and check-out times at NH Collection Medellín Royal?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out is available.
What is there to do at NH Collection Medellín Royal and nearby?
NH Collection Medellín Royal has a spa and an outdoor pool, as well as a fitness center.
Are there restaurants at or near NH Collection Medellín Royal?
Yes, there's an onsite restaurant, Cygnus. Nearby restaurants include Leños y Carbon (3-min walk), La Bolsa (4-min walk), and Cazuelitas (4-min walk).
What's the area around NH Collection Medellín Royal like?
NH Collection Medellín Royal is a short 1-minute walk from Santafé Mall and 3 minutes' walk from Oviedo Shopping Center. Travelers say the local area is very safe perfect for shopping.

Overall score and ratings

8.8

Fabulous

9.4/10

Cleanliness

9.2/10

Staff & service

8.9/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Great hotel
Amazing hotel and staff!
Terry, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pía, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Sonia, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Edward, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rachel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome Hotel!
Beautiful hotel is a convenient quiet area. Wonderful 5 star service. The concierge Jessica was amazing and helped us with everything and answered all of our questions (there were a lot!) pillows were lumpy, other than that our room was perfect!
Rachel, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elizabeth, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

C Alexander, 5-night trip
Verified CheapTickets guest review

10/10 Exceptional

The staff was amazing, friendly, and courteous. The doorman and front desk greeted me each time I entered the lobby and remembered my name. Their online service was extremely convenient for ordering things like room service and gym appointments. The room was clean and modern. The bed was very comfortable.
Kelvin, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Brandon, 4-night trip
Verified Expedia guest review