Guests
All properties in Puerto de la Cruz, Canary Islands, Spain

Hotel Marquesa

3-star hotel with 2 restaurants, near Orotava Valley

  • Free WiFi
From
A$63

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Rooftop Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 45.
1 / 45Outdoor Pool
Calle Quintana 11, Puerto de la Cruz, 38400, Tenerife, Spain
8.0.Very good.
  • A hotel of great character in a prime location. Great service.

    Mar. 4, 2020

  • Do not be fooled by the patio restaurant at the front, enter the hotel to a magnificent…

    Feb. 27, 2020

See all 96 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser

Guests rated location

Shopping
Walkable
Dining options
Convenient
Safe
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 144 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 restaurants
  • Outdoor pool
  • Terrace

For families

  • Private bathroom
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Hair dryer
  • Lift

What’s around

  • Orotava Valley - 2 min walk
  • Plaza del Charco - 4 min walk
  • Lago Martianez Swimming Pools - 11 min walk
  • Taoro Park - 11 min walk
  • La Paz Lookout - 14 min walk
  • Garden Beach - 15 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room
  • Single Room, 1 Single Bed
  • Double Room, Balcony
  • Superior Double Room
  • Economy Room

What’s around

Landmarks

  • Orotava Valley - 2 min walk
  • Plaza del Charco - 4 min walk
  • Lago Martianez Swimming Pools - 11 min walk
  • Taoro Park - 11 min walk
  • La Paz Lookout - 14 min walk
  • Garden Beach - 15 min walk
  • Loro Park - 31 min walk
  • Teide National Park - 16.2 mi / 26 km

Getting around

  • Tenerife South Airport (TFS) - 60 min drive
  • Santa Cruz de Tenerife (TFN-Tenerife North) - 21 min drive
map
See on map
Calle Quintana 11, Puerto de la Cruz, 38400, Tenerife, Spain

At a glance

Hotel size

  • This hotel has 144 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Free offsite parking nearby

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • 2 restaurants
  • Snack bar/deli

Things to do

  • Outdoor pool

Working away

  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built – 1712
  • Lift
  • Terrace
  • Television in common areas

Languages Spoken

  • English
  • French
  • German
  • Spanish

In the room

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Marquesa - This restaurant specializes in international cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Onsite venue #2 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

PetsPay at property

  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Policies

This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

  • Hotel Marquesa Puerto de la Cruz
  • Hotel Marquesa Hotel
  • Hotel Marquesa Puerto de la Cruz
  • Hotel Marquesa Hotel Puerto de la Cruz
  • Hotel Marquesa
  • Marquesa Puerto de la Cruz
  • Marquesa Adults Only Puerto de la Cruz
  • Hotel Marquesa Puerto de la Cruz
  • Hotel Marquesa
  • Marquesa Puerto de la Cruz

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Marquesa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's free parking nearby.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2 PM - midnight. Check-out time is noon.
  • Yes, there are 2 onsite restaurants, featuring alfresco dining and international cuisine. Nearby restaurants include Compostelana (3-min walk), La Marea (3-min walk), and La Tasquita (3-min walk).
  • No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (11-min walk) is nearby.
  • Hotel Marquesa has an outdoor pool.
8.0.Very good.
  • 8.0.Very good

    Great location

    Excellent location,staff very helpful.food a little bland and repetetive.Rooms are generally in need of upgrading,but comfortable. Large balcony.

    GEOFFREY, 7 night trip, Jan. 16, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    2 night chill break

    very good but breakfast a bit limited eg fresh fruit, but definitely would return

    marie, 2 night romance trip, Oct. 29, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Pleasant hotel in good location.

    Pleasant hotel in the heart of puerto de la cruz. Rooms are basic but spacious. The staff were friendly and helpful.

    Abi, 4 night romance trip, Sep. 15, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    It’s ok.

    The place is a little tired. Told off for taking a coffee from breakfast room to our room made us feel it’s run for the staffs benefit rather than the guests. Old management set in their ways I guess. Breakfast not great. It would be better to have a choice to include in booking or not.

    14 night trip, Jul. 7, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Excellent location & lovely old building. Breakfast was super with lots of choice including fried eggs, bacon, sausages & baked beans, however take your own jam or marmalade as the sugar-free jams there were tasteless. There was an evening buffet at 7pm (8.50 euros a head) but we didn't try it. No kettle or fridge in the room but comfy beds & good towels but bathroom toiletries could be better. Would definitely stay here again & will recommend to friends.

    7 night romance trip, Mar. 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Tenerife - Marquesa

    Great location and lovely enterior, the rooftop with pool is splendid! Great experience

    Laszlo, 3 night romance trip, Jan. 31, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice place to stay!

    Nice Hotel very well located!

    Christine, 3 night trip with friends, Jan. 26, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good stay

    Good hotel for price paid and excellent location. Clean with friendly service. Would recommend.

    7 night trip, Jan. 16, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Lovely hotel, fantastic location, very good service.

    Rosita, 7 night trip, Dec. 29, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Fantastic location. Beautiful building. Breakfast amazing.

    Charlotte, 3 night trip, Dec. 9, 2018

    Verified Expedia guest review

See all 96 reviews