8/10 Very good
18 Jan 2023
Customer Service makes a difference
Our car broke down on our cross country trip and had to stay the night in Indio. We picked a pet friendly, cheap place hoping it would be a good emergency stay. Thanks to Josue the day manager who made all proper accommodations for us, our small pup and our trailer we had an overall great stay. Plus he recommended a fabulous mexican spot to have dinner. Very clean but rooms are quite outdated and not really pet friendly as stated for the $25 fee, we had to walk her to the curb on the main street for her needs and there were no proper poop bins. We had to pick up and take with us to dispose properly. The area is a bit sketchy, I would not consider a safe neighborhood but like I mentioned the manager was super accommodating with our apprehension of leaving our trailer overnight. Overall a pleasant stay, comfortable beds and pillows. Microwave was a plus!
Fioretta
Fioretta, 1-night family trip
Verified Hotels.com guest review