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Sandals Dunns River - Couples Only - All-inclusive

4.0 star property
Ocho Rios beachfront property with 12 restaurants, spa

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Sandals Dunns River - Couples Only - All-inclusive

Photo gallery for Sandals Dunns River - Couples Only - All-inclusive

Exterior
Outdoor banquet area
Restaurant
Interior
Free toiletries, hair dryer, towels, soap

Overview of Sandals Dunns River - Couples Only - All-inclusive

6.8 out of 10 Good
6.8/10 Good

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Free WiFi
  • Restaurant
Map
River Falls, Ocho Rios, Saint Ann
Main amenities
  • Daily housekeeping
  • On the beach
  • 12 restaurants and 9 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Free airport shuttle
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Self-serve laundry
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

View all photos for Room, 1 King Bed, Balcony, Beachfront (Travertine, Club Level, Penthouse)

Hypo-allergenic bedding, pillow-top beds, free minibar, in-room safe

Room, 1 King Bed, Balcony, Beachfront (Travertine, Club Level, Penthouse)

  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Private Pool (Coyoba Villa, Butler)

Suite, 1 King Bed, Private Pool (Coyoba Villa, Butler)

Suite, 1 King Bed, Private Pool (Coyoba Villa, Butler)

  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Patio (Tufa Terrace, Swim-up, Butler)

Hypo-allergenic bedding, pillow-top beds, free minibar, in-room safe

Suite, 1 Bedroom, Patio (Tufa Terrace, Swim-up, Butler)

  • 51 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony (Tufa Terrace, Skypool, Butler)

Hypo-allergenic bedding, pillow-top beds, free minibar, in-room safe

Suite, 1 Bedroom, Balcony (Tufa Terrace, Skypool, Butler)

  • 51 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Mammee Bay, Club Level)

Hypo-allergenic bedding, pillow-top beds, free minibar, in-room safe

Room, 1 King Bed, Balcony (Mammee Bay, Club Level)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Beachfront (Mammee Bay, Butler)

Hypo-allergenic bedding, pillow-top beds, free minibar, in-room safe

Suite, 1 Bedroom, Balcony, Beachfront (Mammee Bay, Butler)

  • 70 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View (Mammee Bay, Club Level)

Hypo-allergenic bedding, pillow-top beds, free minibar, in-room safe

Room, 1 King Bed, Balcony, Ocean View (Mammee Bay, Club Level)

  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed (Travertine)

Hypo-allergenic bedding, pillow-top beds, free minibar, in-room safe

Luxury Room, 1 King Bed (Travertine)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Jetted Tub (Travertine)

Hypo-allergenic bedding, pillow-top beds, free minibar, in-room safe

Luxury Room, 1 King Bed, Jetted Tub (Travertine)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Beachfront (Travertine, Club Level)

Hypo-allergenic bedding, pillow-top beds, free minibar, in-room safe

Room, 1 King Bed, Balcony, Beachfront (Travertine, Club Level)

  • 39 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • On the beach
  • Dunn's River Falls - 7 min drive
  • Turtle Beach - 13 min drive
  • Mystic Mountain - 12 min drive

Getting around

  • Ocho Rios (OCJ-Ian Fleming Intl.) - 32 min drive
  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 91 min drive
  • Free airport shuttle

Restaurants

  • Bamboo Blu - 15 min walk
  • Scotchies - 3 min drive
  • Mammee Bay Steakhouse@ RIU - 16 min walk
  • Anglers - 5 min drive
  • Jerk Chicken On The Beach - 14 min walk
Map

About this property

Sandals Dunns River - Couples Only - All-inclusive

Sandals Dunns River - Couples Only - All-inclusive is a great choice for your beach stay in Ocho Rios. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body scrubs and body treatments. Dining choices include 12 restaurants, and the 9 bars/lounges are great places to grab a cold drink. A free airport shuttle, a terrace and a garden are other highlights at this upmarket property.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English

At a glance

Hotel size

  • 260 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Free airport shuttle (available 24 hours)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • 12 restaurants
  • 9 bars/lounges
  • Coffee shop
  • Private dining

What to do

  • On the beach

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Romance packages

Facilities

  • Garden
  • Terrace
  • 5 outdoor pools
  • Full-service spa

Accessibility

  • Lift
  • Lift door width (centimetres): 92
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path to lift
  • Accessible airport shuttle
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • 52-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Pillow-top mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

Fees & policies

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Sandals Dunns River Falls
Sandals Dunns River Couples Only
Sandals Dunns River All Inclusive Couples Only
Sandals Dunns River - Couples Only - All-inclusive Ocho Rios

Frequently asked questions

Does Sandals Dunns River - Couples Only - All-inclusive offer free cancellation for a full refund?
Yes, Sandals Dunns River - Couples Only - All-inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sandals Dunns River - Couples Only - All-inclusive?
Yes, there are 5 outdoor pools.
Are pets allowed at Sandals Dunns River - Couples Only - All-inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sandals Dunns River - Couples Only - All-inclusive?
Sorry, there's no on-site parking at Sandals Dunns River - Couples Only - All-inclusive.
Is an airport shuttle service offered by Sandals Dunns River - Couples Only - All-inclusive?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Sandals Dunns River - Couples Only - All-inclusive?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM.
What is there to do at Sandals Dunns River - Couples Only - All-inclusive and nearby?
Sandals Dunns River - Couples Only - All-inclusive has 5 outdoor pools and 9 bars, as well as a spa and a garden.
Are there restaurants at or near Sandals Dunns River - Couples Only - All-inclusive?
Yes, there are 12 on-site restaurants.
What's the area around Sandals Dunns River - Couples Only - All-inclusive like?
Sandals Dunns River - Couples Only - All-inclusive is on Jamaica Beaches, and a short 20-minute walk from Green Grotto Caves.

Reviews

6.8

Good

8.8/10

Cleanliness

6.4/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Very good

This is a 2 part review 1st is how i felt about the property: If you love loud noise then the pool view is for you. I prefer quiet so i requested a change. I was given the mountain and gaden view on a higher level. That was perfect as the music in the lobby plays for hours and can be heard loudly inroom on lower levels. There are quite a few restaurants which were ok at best. The beach area is very small and lots of small stones in the beach. The pools are beautiful and the landscaping deserves a few awards. 2nd half is for the staff I had some trying times getting acclamated on my first night and the staff went above and beyond to assist with getting us adjusted. My most notable experience was the upper managements professionalism including Lenox ( mgt/dr guess services) and Rasheed ( mgt food n beverages) who both went above and beyond to make sure that our requirements were met on every level. They have a fun nightlife and overall the staff who i encountered were lovely.
Simone, 4-night family trip
Verified Expedia guest review

8/10 Very good

Nicky, 3-night trip
Verified Expedia guest review

4/10 Fair

If you are a COUPLE looking for a relaxing get away, please save your money and go elsewhere. First off, way over crowded. They didn't have enough chairs/umbrellas for guests, people were waking up at the crack of dawn to claim a chair by the beach/pool then going back to sleep or leaving for hours! This resort had girls trips and adult families way more than couples. It was not a romantic or relaxing atmosphere at all. They seat you on top of each other in all of the restaurants to accommodate the over abundance of people. Loud club party music starts blasting at 11am until the middle of the night. Most staff was unwelcoming and we didn't get a part of our food orders many times. The restaurants were so slow and you had to wait 45 mins just to get your food which was unimpressive. The buffet was absolutely awful. It was the same every morning and as soon as you walk in your hit with the smell of rotting food. They leave raw meat, condiments like sour cream and mayo out in the 90/100 degree heat for hours. We got sick after most meals. Room service goes up and down the hall and other employees with loud carts the entire night where it jolts you out of a sleep its so loud. On top of it the staff is speaking just as loud in the hallways all night on their walkie talkies.Our room had no wifi at all. This was our first trip to Sandals, so disappointed and will not be returning.
Erica, 9-night romance trip
Verified Expedia guest review

8/10 Very good

Sonja, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The whole experience was great. Recommend it to all couples.
Meredith Jerome, 3-night trip
Verified Expedia guest review

2/10 Poor

We returned on Sunday from Jamaica and on our 7 days there we split our stay between two hotels- Breathless Montego Bay Resort & Spa and Sandals Dunn's River Fans Official. I’ll start with the positives: 1. the architecture was immaculate. We stayed in the Ocean View Mammee Bay room and we loved it. 2. The food at the restaurants (except the buffet) were superb quality and the drinks were even better. Now the negatives: TERRIBLE Customer service!!! The first happened at check in when the guy in the club room was looking up our reservation under my husband’s name even though I told him THREE times it was under mines (maybe in disbelief that I could book this resort). The second happened at the Sushi restaurant where we sat for 15mins without having any drinks or our order taken and the manager had to come over to help us( it was NOT) busy inside. We finally had a waitress who took our order and delivered it but when we ordered Saki she never returned. She didn’t even come back to ask how our meal was or if we wanted anything else. She just ghosted us. Third, the very next day at the buffet I asked the young lady making the smoothie what kind of smoothies were being served and her reply which sounded annoyed was “fruit”. We opted to go to Edessa for the remainder of our stay to avoid her terrible service. The elevator in our building kept going down and we were on the 5th floor and had to walk up and down FIVE flights of stairs everyday.
KENNISHA, 3-night trip
Verified Expedia guest review

8/10 Very good

Everything was amazing only thing that needs improvement is the time wait for the for more then 20 min to get a dessert
frank, 4-night romance trip
Verified Expedia guest review