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Hotel Familiar El Dorado

Photo gallery for Hotel Familiar El Dorado

Front of property
Outdoor pool
Living area
Bed sheets
Bed sheets

Overview of Hotel Familiar El Dorado

Hotel Familiar El Dorado

2.5 star property
No-frills hotel in Zihuatanejo Centro with outdoor pool

6.6/10 Good

3 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • 24/7 front desk
Map
5 Las Palapas Centro, Zihuatanejo, GRO, 40890
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • 24-hour front desk

Room options

About this area

What's nearby

  • In Zihuatanejo Centro
  • Zihuatanejo Bay - 1 min drive
  • La Ropa Beach - 8 min drive

Getting around

  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 21 min drive

Restaurants

  • Restaurant El Arrayan - 3 min walk
  • La Gula - 3 min walk
  • Ita - 3 min walk
  • El Agave - 4 min walk
  • Tamales Y Atoles Any - 4 min walk

About this property

Hotel Familiar El Dorado

Enjoy your visit to Zihuatanejo with a stay at Hotel Familiar El Dorado.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 15 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 10:30 PM
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only*
  • Pets must be supervised

Internet

  • Free WiFi in public areas

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Services

  • 24-hour front desk

Facilities

  • An outdoor pool

Languages

  • English
  • Spanish

Room amenities

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

More

  • Daily housekeeping
  • Mobile key entry

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge of 4 per cent

Pets

  • Pet deposit: MXN 100 per day
  • Pets are allowed for an extra charge of MXN 150 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

Policies

This property does not have lifts.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Hotel Familiar El Dorado Hotel
Hotel Familiar El Dorado Zihuatanejo
Hotel Familiar El Dorado Hotel Zihuatanejo

Frequently asked questions

Does Hotel Familiar El Dorado offer free cancellation for a full refund?
Yes, Hotel Familiar El Dorado does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Familiar El Dorado?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Familiar El Dorado?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Familiar El Dorado?
Yes, dogs are welcome. There's a charge of MXN 150 per pet, per night, and there's also a deposit of MXN 100 per day.
Is parking offered on site at Hotel Familiar El Dorado?
Sorry, there's no on-site parking at Hotel Familiar El Dorado.
What are the check-in and check-out times at Hotel Familiar El Dorado?
You can check in from 3:00 PM - 10:30 PM. Check-out time is 11:30 AM. Contactless social distancing and check-out are available.
What is there to do at Hotel Familiar El Dorado and nearby?
Hotel Familiar El Dorado has an outdoor pool.
Are there restaurants at or near Hotel Familiar El Dorado?
Yes. Nearby restaurants include Ita (3-min walk), El Agave (4-min walk) and Tamales Y Atoles Any (4-min walk).
What's the area around Hotel Familiar El Dorado like?
Hotel Familiar El Dorado is a short 13-minute walk from La Ropa Beach and 4 minutes' walk from La Madera Beach.

Overall score and ratings

6.6

Good

6.7/10

Cleanliness

7.3/10

Staff & service

5.0/10

Amenities

6.7/10

Property conditions & facilities

6.0/10

Eco-friendliness

10/10 Exceptional

all it's ok
DIEGO, 1-night trip
Verified Expedia guest review

2/10 Poor

La recepcioniste muy despota me cobro mas de lo que marcaba Expedia, aparte no me proporcionaron toallas y me la cobro como nueva una actitud despota y jamas volveria, les recomiendo no reservar con ellos es mejor dormir en la calle.
Gerardo, 1-night romance trip
Verified Expedia guest review

8/10 Very good

La atencion es buena. Es pet aunque no esta anunciado los costos en plataforma. No de tiene agua caliente pese a que esta anunciado. Hotel economico muy bien
Sabino, 4-night family trip
Verified Hotels.com guest review