Guests
All properties in Hinton, Alberta, Canada

Holiday Inn Express Hotel & Suites Hinton, an IHG Hotel

Mountain Hinton hotel with indoor pool

  • Free WiFi and free parking
From
A$150

Image gallery

  • Pool
  • Pool
  • Indoor Pool
  • Indoor Spa Tub
  • Pool
Pool. Image 1 of 35.
1 / 35Pool
462 Smith Street, Hinton, T7V2A1, AB, Canada
8.2.Very good.
  • Room was nicely appointed but dirty, called down and asked for cleaner. Was hoping to get…

    Sep. 4, 2021

  • Great Hotel and friendly staff.

    Sep. 4, 2021

See all 403 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Easy parking
Quiet
Safe
Convenient
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 99 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • 24-hour business center
  • 24-hour front desk

For families

  • Microwave
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

What’s around

  • Dr. Duncan Murray Recreation Centre - 25 min walk
  • Alberta Forestry Service Museum - 2.6 mi / 4.1 km
  • Hinton Bike Park - 2.6 mi / 4.3 km
  • Hinton General Hospital - 2.7 mi / 4.3 km
  • Hinton and District Chamber of Commerce - 2.7 mi / 4.4 km
  • Hinton Visitor Information Center - 3 mi / 4.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed, Non Smoking (LEISURE)
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed with Sofa bed, Non Smoking (With Sofa Bed)
  • Junior Room, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Standard Room, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Wheelchair)
  • Room, 2 Queen Beds, Accessible, Non Smoking (Wheelchair)
  • Room, 1 King Bed with Sofa bed, Non Smoking
  • Executive Suite, Multiple Beds, Non Smoking

What’s around

Landmarks

  • Dr. Duncan Murray Recreation Centre - 25 min walk
  • Alberta Forestry Service Museum - 2.6 mi / 4.1 km
  • Hinton Bike Park - 2.6 mi / 4.3 km
  • Hinton General Hospital - 2.7 mi / 4.3 km
  • Hinton and District Chamber of Commerce - 2.7 mi / 4.4 km
  • Hinton Visitor Information Center - 3 mi / 4.8 km
  • Beaver Boardwalk - 3.6 mi / 5.8 km
  • Hinton Golf Club - 4 mi / 6.4 km
  • Yellowhead Raceway - 6.2 mi / 10 km
  • William A. Switzer Provincial Park - 13.2 mi / 21.3 km
  • Jasper National Park - 18.2 mi / 29.2 km
map
See on map
462 Smith Street, Hinton, T7V2A1, AB, Canada

At a glance

Hotel size

  • This hotel has 99 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-11:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast

Things to do

  • Indoor pool
  • Waterslide
  • Fitness facilities
  • Spa tub
  • Cross-country skiing nearby

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Pay movies
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • Service fee: CAD 5 per accommodation, per night

Pool, spa & gym (if applicable)Pay at property

  • Guests must contact this property in advance to reserve access to the heated pool

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted.

Also known as

  • Holiday Inn Express Hotel Hinton
  • Hinton Holiday Inn
  • Holiday Inn Express Hotel Suites Hinton
  • Holiday Inn Express Hotel Suites Hinton
  • Holiday Inn Express Hotel & Suites Hinton, an IHG Hotel Hotel
  • Holiday Inn Express Hotel & Suites Hinton, an IHG Hotel Hinton
  • Holiday Inn Express Hinton
  • Holiday Inn Hinton
  • Holiday Inn Express Hotel & Suites Hinton Alberta
  • Holiday Inn Express Hotel And Suites Hinton
  • Hinton Holiday Inn
  • Holiday Inn Hinton
  • Holiday Inn Express Hotel & Suites Hinton Alberta
  • Holiday Inn Express Hinton

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Holiday Inn Express Hotel & Suites Hinton, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 4 PM - 11:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Ricky's (7-min walk), Royal Garden Restaurant (9-min walk), and Olympia Restaurant (2 mi).
  • Have fun with nearby winter activities like cross-country skiing. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Holiday Inn Express Hotel & Suites Hinton, an IHG Hotel also has a waterslide and a fitness center.
8.2.Very good.
  • 4.0.Fair

    Way below the typical standards of a holiday inn

    It was quite disgusting looking out the window to find a blue used glove they had used for cleaning just sitting there. The shower gel, well there was none, wasn’t refilled at all. For a room that sleeps 6, there were 2 towels… we had to ask more. The tv… didn’t even work. We stayed two nights and house keeping didn’t even come. No new towels, no refilling of shower gel, no taking away of the disgusting glove left in the window. Breakfast was rushed, probably one of the worst experiences I’ve had for a breakfast. While checking out, listening to the staff complain about how the guests come down in bunches and made it very difficult for them for breakfast was ridiculous. It’s your job and if you don’t like it, fix the system in place. Don’t just sit outside for all the guests to hear to hear you complain.

    Andrew, 2 night family trip, Aug. 27, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    The staff was very helpful. When we notice the room is not suitable for our kid due to allergy. The staff helped to change to different room.

    Jian, 1 night family trip, Aug. 25, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Over all was okay

    My stay was awesome .but a little bit problem with the breakfast.the Preson in charge of the serving .was not having good consumer care .you guys should be checking with the people serving .ever other thing was okay .

    3 night family trip, Aug. 12, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Too noisy for sleeping!

    3 nights, family of 5 , our room was stocked with only half a roll of toilet paper and 3 towels. Was told there is no house keeping service, we had to ask for supplies. Hide-a-bed couch was full of crumbs. There is no ‘quiet time’ policy in this hotel, doors slamming, people walking up and down the halls all night long. 5:00am some kind of buzzers start going off every morning ! No sleep for our family all 3 nights! Breakfast line up was crazy long and so slow for what little they offer. Will not recommend and we will not return to this hotel.

    Shauna, 3 night family trip, Aug. 7, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Awesome Hotel

    Clean and comfortable! Great rooms! Will stay there again

    Kristal, 2 night trip, Aug. 4, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Anonymous

    The tv didn’t work. There was a bug in the sink. The door frame let in light. There was loud rattling throughout the room. It took a few calls to get ahold of front desk and they weren’t able to help us with any issues. This stay did not meet our expectations.

    1 night family trip, Jul. 9, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Housekeeping

    Disappointed that we had to ask 3 times for new bath towels. I understand that due to COVID restrictions that there was no regular housekeeping. I originally requested new towels in the morning but by the time we got new bath towels it was to late in the evening for everyone in our group to take a shower. There were also no facecloths once we did get the towels. Front desk said they would let hotels.com know that I asked for a bit of a reduction in our rate. I was hoping to get some response from someone but have not heard from anyone to date.

    3 night family trip, Jun. 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Quite clean easy to find. Nice rooms

    1 night romance trip, Jun. 19, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Clean rooms

    2 night family trip, Jun. 11, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Property was clean and easy to navigate. Parking was close to the front entrance.

    1 night romance trip, Jun. 9, 2021

    Verified Expedia guest review

See all 403 reviews