Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel

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Overview of Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel

Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel

2.5 star property
Asheville hotel with outdoor pool and indoor pool

9.4/10 Exceptional

396 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
42 Tunnel Rd, Asheville, NC, 28805
Main amenities
  • Daily housekeeping
  • Indoor pool and outdoor pool
  • Free area shuttle
  • 24-hour fitness center
  • Spa tub
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Laundry service
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Asheville
  • The Orange Peel - 4 min drive
  • Harrah's Cherokee Center - Asheville - 7 min drive
  • Biltmore Estate - 10 min drive
  • Asheville Outlets - 13 min drive
  • Biltmore Park Town Square - 17 min drive
  • Pisgah National Forest - 31 min drive
  • Sierra Nevada Brewing Company - 23 min drive

Getting around

  • Asheville Regional Airport (AVL) - 20 min drive
  • Free area shuttle

About this property

Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel

Hotel near Biltmore Estate
You can look forward to a free breakfast buffet, a terrace, and dry cleaning/laundry services at Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool
  • Free self parking
  • A free area shuttle, an elevator, and a gift shop
  • Smoke-free premises, express check-in, and a front desk safe
  • Guest reviews say good things about the helpful staff and location
Room features
All guestrooms at Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel include thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews speak well of the clean, spacious rooms at the property.
More conveniences in all rooms include:
  • Eco-friendly toiletries and hair dryers
  • LCD TVs with premium channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 111 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • No check-in is possible before 3 PM.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Offsite

  • Free area shuttle within 2.0 mi

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast on weekday mornings 6:30 AM–9:30 AM

Traveling with children

  • Children stay free
  • Free local shuttle

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space (1552 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2008
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • An indoor pool
  • Spa tub

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Handrails in stairways
  • Closed captioned TV
  • Visual fire alarm
  • Well-lit path to entrance
  • Pool hoist on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Parking

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Asheville Downtown
Holiday Inn Hotel Asheville Downtown
Holiday Inn Asheville Downtown Hotel
Holiday Inn Suites Asheville Downtown
Inn Asheville Downtown

Frequently asked questions

Does Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel?
As of 20 Aug. 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel on 1 Sep. 2022 start from AU$176, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel and nearby?
Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel has an outdoor pool and a 24-hour fitness center, as well as a spa tub.
Are there restaurants at or near Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel?
Yes. Nearby restaurants include Papas & Beer (3-min walk), Happy Jack's (5-min walk), and Cornerstone (6-min walk).
What's the area around Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel like?
Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel is in the heart of Asheville, a short 3-minute walk from Innsbruck Mall. Travelers say this hotel is in a good location.

Overall score and ratings

9.4

Exceptional

9.7/10

Cleanliness

9.5/10

Staff & service

9.0/10

Amenities

9.5/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Business Trip
We had an excellent stay. The hotel is clean and walking distance to Outback Steak house and other fast food. Down town isn't far either. Love this hotel. Staff was very friendly. The rooms very clean. Great place to stay.
3-night business trip
Verified Hotels.com guest review

8/10 Very good

Claudia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic stay in Asheville for a great price
We had a great night's rest here. Close to downtown, but had several restaurants nest door. It was quiet and comfortable. Breakfast was complimentary, with several options.
Lee, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Debra L, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

One of the best stays
We had the king bed suite. Room was very roomy, large bath room. Complete with balcony. The room and whole hotel was clean no stained, or dirty carpet.
Daniel, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tracy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Frederick, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was amazing!
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was awesome.
Denise, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Ryan, 1-night family trip
Verified Hotels.com guest review