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All properties in Norwich, England, United Kingdom
1 room, 2 adults

Holiday Inn Norwich City

4-star4 stars
Great for families

Good to know

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
Carrow Road, Norwich, England, NR1 1HU, United Kingdom

Riverfront hotel with restaurant, near Carrow Road
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect™ Rewards stamps here
  • Large , clean and comfortable room. Travelled with 2 children. Great service. Handy to…Aug. 11, 2019
  • I found the accommodation really good. I was also upgraded to a superior room which was…Jul. 3, 2018

Holiday Inn Norwich City

from A$133
  • Room, 1 Double Bed, Non Smoking (Pitch Side)
  • Executive Room, 1 Double Bed, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking
  • Standard Room, 2 Double Beds, Non Smoking
  • Deluxe Room, Non Smoking
  • Standard Room, Non Smoking
  • Room, 1 Double Bed, Accessible, Non Smoking
  • Executive Room, 1 Double Bed, Accessible, Non Smoking (Executive Access)
  • Room, 2 Double Beds, Non Smoking
  • Room, 2 Double Beds, Non Smoking (Pitch Side)

What’s around Holiday Inn Norwich City


  • Heart of Norwich
  • Norwich Theatre Royal - 26 min walk
  • Carrow Road - 5 min walk
  • Norwich Riverside Walk - 13 min walk
  • Norwich Cathedral - 19 min walk
  • Norwich Castle - 21 min walk
  • Earlham Park - 4 mi / 6.5 km
  • University of East Anglia - 4.2 mi / 6.8 km

Getting around

  • Norwich (NWI-Norwich Intl.) - 10 min drive
  • Norwich Station - 9 min walk
  • Brundall Gardens Station - 10 min drive
  • Brundall Station - 11 min drive

At a glance

Key facts

Hotel size

  • This hotel has 150 rooms
  • This hotel is arranged over 6 floors


  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
Working away
  • 24-hour business centre
  • Conference space size (feet) - 125
  • One meeting room
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • In-room accessibility
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • Hindi
  • Hungarian
  • Latvian
  • Polish
  • Romanian
  • Russian
  • Ukrainian

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Holiday Inn Norwich City’s small print

Also known as

  • Holiday Inn Norwich City Hotel
  • Holiday Inn Norwich City Norwich
  • Holiday Inn Norwich City Hotel Norwich
  • Holiday Inn Norwich City
  • Holiday Inn Norwich City Hotel Norwich
  • Norwich Holiday Inn
  • Norwich Holiday Inn
  • Holiday Inn Norwich City Hotel
  • Norwich Holiday Inn
  • Holiday Inn Norwich City Hotel


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Optional extras

Self parking costs GBP 6.95 per night

Buffet breakfast is offered for an extra charge of GBP 14.95 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Holiday Inn Norwich City

  • Does Holiday Inn Norwich City offer free cancellation for a full refund?
    Yes, Holiday Inn Norwich City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Holiday Inn Norwich City?
    Yes. Self parking costs GBP 6.95 per night.
  • Are pets allowed at Holiday Inn Norwich City?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Holiday Inn Norwich City?
    You can check in from 2:00 PM to anytime. Check-out time is noon.
  • Are there restaurants at or near Holiday Inn Norwich City?
    Yes, there's an onsite restaurant that serves international cuisine. Nearby restaurants include The Coach and Horses (6-min walk), The Compleat Angler (11-min walk), and The Queen of Iceni (12-min walk).
  • What is there to do near Holiday Inn Norwich City?
    Recommended spots to visit include Carrow Road (5-min walk) and Norwich Riverside Walk (13-min walk), along with Norwich Cathedral (1 mi) and Norwich Castle (1.1 mi).

Recent reviews

Fabulous 8.8 From 268 reviews

Very good 8.0
Breakfast excellent, nice river walking.
We all had a pleasant stay
wendy, auTrip with friends
Fair 4.0
Booked for a friend
Dennis, gb2 night trip with friends
Good 6.0
Not exactly 4 stars...
Overall stay was pleasant however the room was quite dusty, sink in he bathroom dirty and condition of the hotel tired. Breakfast wasnt the usual buffet style due to covid which is understandable but i alwsys enjoyed being able to have bit of both cooked and continental, which now in not possible. On the top of that we were woken up at 1am by the fire alarm and had to evacuate, but that happended to be false as someone trigged it unnecessarily! On the plus side the staff was very friendly and accommodating.
Julia, gb1 night family trip
Exceptional 10.0
Fantastic hotel, great stay and great location
Nichola, gb1 night trip
Very good 8.0
Good stay and amazing service
Clean and lovely staff. Very accommodating.
Neeraj, gb1 night family trip
Exceptional 10.0
Decent family hotel, well located.
Perfectly reasonable hotel, friendly staff and and clean throughout 👌
Adam, gb3 night family trip
Exceptional 10.0
Staff are welcoming friendly helpful. They have done a very good job on the up-keep of hotel under trying times.
Ruth, gb3 night family trip
Exceptional 10.0
Staff welcoming friendly and helpful.
Ruth, gb3 night family trip
Good 6.0
Won't stay here again
The room was spacious and the staff were friendly, unfortunately, these were the only good things about this hotel. The bed was very uncomfortable, the air conditioning was noisy and made a lot of noises but being located where it is the windows couldn't be left open due to the traffic noises.
Jack, gb2 night business trip
Very good 8.0
Friendly staff, comfortable room. My only problem is that they do not change towels or pick up rubbish from the room unless you ask specifically. I know this is due to Covid-19. However, I do not understand why it is so dangerous if someone leaves clean towels or empty the bins. Imagine if you are in a hotel room for 5 days! Not very good.
Georgios, gb2 night business trip

Holiday Inn Norwich City

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