Located in Pakenham, Mercure Pakenham offers upscale comforts with a coffee shop and restaurant. Guests praise the helpful staff and enjoy perks like free self parking, an elevator, laundry facilities, concierge services and a banquet hall.
Don Jackson Reserve Dog Park - 5 min drive - 2.7 km
Dandenong Ranges National Park - 31 min drive - 38.2 km
Monash University - 34 min drive - 51.8 km
Puffing Billy Steam Train - 35 min drive - 42.4 km
Chadstone Shopping Mall - 37 min drive - 60.5 km
Getting around
Melbourne Airport (MEL) - 70 min drive
Nar Nar Goon Station - 11 min drive
Tynong Station - 12 min drive
Garfield Station - 15 min drive
Pakenham Station - 14 min walk
Restaurants
Guzman Y Gomez - 3 min drive
Hungry Jack's - 3 min drive
McDonald's - 3 min drive
McDonald's - 12 min walk
Twisted Sista - 16 min walk
About this property
Mercure Pakenham
Located in the entertainment district, Mercure Pakenham is a great choice for a stay in Melbourne. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Pakenham Station is 14 minutes away.
At a glance
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Hotel size
64 rooms
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Arriving/Leaving
Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
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Special check-in instructions
The property charges 1.4 per cent for credit card payments
The front desk is open Monday - Saturday (7:00 AM - 9:00 PM) and Sunday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking on site
DONE
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Services
Concierge services
Laundry facilities
Luggage storage
Facilities
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Lowered locks/deadbolt
Low-height worktop and sink
Low-height bed
Grab bar near toilet
Grab bar in shower
Lever door handles
Wheelchair-width doorways
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
45-inch Smart TV
Digital TV channels
Home comfort
Air conditioning and heating
Minibar
Electric kettle
Sleep well
Soundproofed rooms
Pillow-top mattress
Free cot/infant bed
Bed sheets provided
Freshen up
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
More
Daily housekeeping
In-room safe
Fees & policies
Refundable deposits
Deposit: AUD 50 per accommodation, per stay
Optional extras
Credit card charges are subject to an extra charge of 1.4 per cent
Children & extra beds
Rollaway beds are available for AUD 45 per night
Policies
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 89 427 589 170
Also known as
Mercure Pakenham Hotel
Mercure Pakenham Pakenham
Mercure Pakenham Hotel Pakenham
Frequently asked questions
Does Mercure Pakenham offer free cancellation for a full refund?
Yes, Mercure Pakenham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Pakenham?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Pakenham?
Yes, there's free self parking.
What are the check-in and check-out times at Mercure Pakenham?
You can check in starting at 2:00 PM. Check-out time is 11:00 AM.
Are there restaurants at or near Mercure Pakenham?
Yes, there's an on-site restaurant.
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Reviews
Mercure Pakenham Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.2
Amenities
9.6
Staff & service
9.4
Property conditions & facilities
Popular mentions
Room
Service staff
Bed
Reviews
Verified
10/10 Exceptional
1 Feb 2026
Clean , friendly staff.
Great place to stay
Natty
Natty, 1-night trip
Verified
10/10 Exceptional
7 Feb 2026
Room was spotless, beds were very comfortable and room was so quiet.
Kara
Kara, 1-night trip
Verified
8/10 Very good
28 Mar 2026
Good location for exploring the eastern side of The Melbourne area, Phillip Island, Mornington Peninsula etc, Modern hotel with plenty of space. The restaurant was closed for refurbishment during our stay.
Alex
Alex, 4-night trip
Verified
10/10 Exceptional
24 Jan 2026
Very friendly and efficient check in and check out Very clean and comfortable room
Peter
Peter, 1-night trip
Verified
8/10 Very good
8 Nov 2025
Just a great comfortable place to stay with very helpful staff
Daniel
Daniel, 1-night trip
Verified
10/10 Exceptional
18 Jan 2026
Room and the whole motel was so clean
Renee
Renee, 3-night trip
Verified
8/10 Very good
10 Feb 2026
Clean, friendly
Robbie
Robbie, 1-night trip
Verified
10/10 Exceptional
30 Nov 2025
Rooms are spotless and very modern. Staff were all lovely.
Rhonda
Rhonda, 1-night trip
Verified
10/10 Exceptional
13 Dec 2025
Staff is amazing 👍
LINYAN
LINYAN, 7-night trip
Verified
8/10 Very good
16 Mar 2026
Staff were lovely. The overall building is in excellent condition. Lots of parking. There could be some work done to improve the deadening of sounds coming from outside the room. There was also a problem with the air conditioner. I was able to open a window in the room - which I was very grateful for and is unusual to be able to do these days.
Jennifer
Jennifer, 2-night trip
Verified
10/10 Exceptional
29 Mar 2025
Great place to stay on a business trip. Extremely friendly staff and great room.
Darryl
Darryl, 1-night trip
Verified
10/10 Exceptional
22 Dec 2024
Very clean new hotel friendly staff close to transport ample parking
Michael
Michael, 1-night trip
Verified
8/10 Very good
31 Mar 2025
Friendly staff lovely rooms food option next door a bit over priced
Verified traveller
1-night trip
Verified
10/10 Exceptional
23 Oct 2023
Yet again, a very comfortable stay.
Michael
Michael, 4-night trip
Verified
10/10 Exceptional
13 July 2025
Pakenham gem
Great hotel lovely king bed very clean big bathroom right beside club good meals
camille
camille, 1-night trip
Verified
8/10 Very good
25 Aug 2024
Really friendly staff and very kind and welcoming.
Emily
Emily, 1-night trip
Verified
10/10 Exceptional
4 July 2024
Beautiful quiet spot, great dining options nearby, and a beautiful suite
Brendan
Brendan, 1-night trip
Verified
10/10 Exceptional
13 Jan 2024
Excellent hotel!
We had to check in late, but the accomodating staff made arrangements for us to pick up the room key and ensured the process was smooth and easy. Great place to stay!
Terence
Terence, 1-night trip
Verified
10/10 Exceptional
23 Nov 2023
The place It was very beautiful and relaxing and quite even with the pub nexted door and the stuff was very friendly and helpful.
Raymond
Raymond, 1-night trip
Verified
10/10 Exceptional
12 Jan 2024
Very nice staff and very big clean room.
Yi
Yi, 1-night trip
Verified
6/10 Good
2 Nov 2025
Very clean room, convenient location, very friendly staff!! The bathroom is a wet room and the slope of the floor isn't enough for the water to drain, the bathroom floor floods. Quite noisy but easy enough to get over
Hayley
Hayley, 2-night trip
Verified
8/10 Very good
31 Aug 2025
Great dinner option at Cairnlea Club <100m when restaurant being renovated. Not a lot nearby so need transport.
Paula
Paula, 2-night trip
Verified
10/10 Exceptional
12 Nov 2023
great team and hotel
great staff service with a smile from arrival to departure the hotel was in perfect condition throughout room was modern comfortable and 5 star bed great in everyway.
anthony
anthony, 1-night trip
Verified
10/10 Exceptional
3 Mar 2025
nice room big tv big bathroom
Lucas
Lucas, 1-night trip
Verified
10/10 Exceptional
8 June 2024
Staff was friendly and accommodating. Will come
Back there again.