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All properties in Port Douglas, Queensland, Australia
1 room, 2 adults

Macrossan House

4-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
19 Macrossan Street, Port Douglas, QLD, 4877, Australia

Upscale apartment with kitchen, near Macrossan Street
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Macrossan House is a great place to stay. So central in Port Douglas. Room was very clean…Jul. 28, 2020
  • Convenient location close to everything in the heart of port Douglas.. modern apartment,…Jan. 9, 2020

Macrossan House

from A$180
  • Standard Apartment, 1 Bedroom
  • Apartmant, 1 Bedroom with Disability Access

What’s around Macrossan House

Landmarks

  • Heart of Port Douglas
  • Macrossan Street - 1 min walk
  • Four Mile Beach - 8 min walk
  • Rex Smeal Park - 4 min walk
  • St Mary's by the Sea Chapel - 4 min walk
  • Sugar Wharf - 5 min walk
  • Anzac Park - 5 min walk
  • Wildlife Habitat - 3.8 mi / 6.1 km

Getting around

  • Cairns Intl. Airport (CNS) - 60 min drive
  • Airport pick-up service
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)

At a glance

Key facts

Size

  • 16 apartments
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-10 PM
  • Check-out time is 10 AM
  • Express check-in
The front desk is open daily from 8 AM - 6 PM. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (7 years old and younger) not allowed

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Offsite

  • Area shuttle *

  • Casino shuttle *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

The manager

Speaks: English.

At the property

Food and drink
  • Barbecue grills
Things to do
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Handrails in hallways
  • Handrails in stairways
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • English

In the apartment

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • In-room massage available
  • Number of living rooms 1
  • Separate sitting area
  • Balcony
Freshen up
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Free WiFi
Food and drink
  • Full-sized fridge/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware and utensils
More
  • Weekly housekeeping provided
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Recreation

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Macrossan House’s small print

Also known as

  • Macrossan House Apartment Port Douglas
  • Macrossan House Port Douglas
  • Macrossan House Apartment Port Douglas
  • Macrossan House Apartment
  • Macrossan House Port Douglas
  • Macrossan House
  • Macrossan House Apartment Port Douglas
  • Macrossan House Apartment
  • Macrossan House Port Douglas
  • Macrossan House
  • Macrossan House Apartment

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 8:00 AM to 8:00 PM.
  • This property does not have elevators.

    Parking height restrictions apply.

    Guests can rest easy knowing there's a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Contactless check-out is available.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Optional extras

    Rollaway beds are available for AUD 40.0 per day

    Cribs/Infant beds are available for AUD 50.0 per stay

    Airport shuttle service is offered for an extra charge of AUD 45.00 per person

    Airport shuttle for children between the ages of 3 and 14 costs AUD 23.00 (one way)

    Area shuttle and casino shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Macrossan House

    • Does Macrossan House offer free cancellation for a full refund?
      Yes, Macrossan House does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Macrossan House?
      Yes, there's free self parking.
    • Is there a pool at Macrossan House?
      Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
    • Are pets allowed at Macrossan House?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at Macrossan House?
      You can check in from 2 PM to 10 PM. Check-out time is 10 AM.
    • Is airport shuttle service offered by Macrossan House?
      Yes, a shuttle from the airport to the hotel is available. The charge is AUD 45.00 per person.
    • What is there to do near Macrossan House?
      Recommended spots to visit include Macrossan Street (1-min walk) and Rex Smeal Park (4-min walk), along with St Mary's by the Sea Chapel (4-min walk) and Sugar Wharf (5-min walk).

    Recent reviews

    Exceptional 9.4 From 95 reviews

    Very good 8.0
    Great location
    Little disappointed with apartment considering cost! Limited kitchenette and no laundry facilities within the apartment. No view from apartment!
    Anne, au7 night trip with friends
    Exceptional 10.0
    Very. Comfortable
    I would stay here again very clean and comfortable and in middle of Main Street. Very quiet. Fantastic shower and Beds comfortable.
    Mrs C M, au5 night romance trip
    Exceptional 10.0
    Very impressed with the unit and location was excellent with no noise
    Anita, au2 night romance trip
    Exceptional 10.0
    Great stay at Macrossan House
    Amazing stay at Macrossan House - perfect location, quiet but right in the heart of Port Douglas and the apartment set-up was ideal for our needs. Would definitely stay again
    au2 night romance trip
    Exceptional 10.0
    Peter condon
    Good clean rooms nice pool close to beach and shops friendly staff and very helpful
    Peter, au7 night family trip
    Very good 8.0
    Very comfortable and well located . However pool very small and tucked away. But, i would stay here again. Wifi in the lower floor was poor.
    Anthony, au4 night trip
    Exceptional 10.0
    Lovely boutique hotel centrally located
    Thoroughly enjoyed our stay at Macrossan House and Pt Douglas. Centrally located in the Main Street, but set back off the street, so no noise. Our room was on the third floor overlooking the pool. There is no lift, but I believe there are some disabled units, so if you struggle with stairs you should ask for a room on a lower level. The reception office can also book any tours you wish. We had a hire car, so did our own thing. Definitely recommend staying here.
    Joanne, au8 night romance trip
    Exceptional 10.0
    Lovely room. Great location. Great value
    Steven D, au1 night romance trip
    Exceptional 10.0
    Amazing Port Douglas
    Great place with very friendly staff...loved port Douglas and this place is in the heart of it. Room very clean and spacious.
    Alka, auRomance trip

    Macrossan House

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