Hotel Portonovo Plaza Expo

Photo gallery for Hotel Portonovo Plaza Expo

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Outdoor pool
Outdoor pool
Outdoor pool

Overview of Hotel Portonovo Plaza Expo

Hotel Portonovo Plaza Expo

3.0 star property
3-star hotel with 2 outdoor pools, near Plaza del Sol

6.8/10 Good

994 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
Av Lopez Mateos Sur 2400, Zapopan, JAL, 45050
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • Room service
  • Conference center
  • Business center
  • Terrace
  • 24-hour front desk
  • Garden
  • Computer station
  • Front desk safe
For families
  • Children stay free
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry service
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Zona Expo
  • Plaza del Sol - 3 min walk
  • Expo Guadalajara - 25 min walk
  • La Minerva - 41 min walk
  • La Gran Plaza Fashion Mall - 6 min drive
  • Avienda Chapultepec - 6 min drive
  • US Consulate General Guadalajara - 15 min drive
  • Applicant Service Center - 7 min drive
  • Centro Telcel de Tenis - 9 min drive
  • Plaza Galerias Guadalajara Shopping Center - 9 min drive
  • Templo Expiatorio del Santisimo Sacramento - 8 min drive

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 35 min drive

About this property

Hotel Portonovo Plaza Expo

When you stay at Hotel Portonovo Plaza Expo, you'll be just a 5-minute drive from Plaza del Sol and Expo Guadalajara. After a dip in one of 2 outdoor pools, guests can grab a bite to eat at Carabell, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge, a terrace, and a garden. The comfortable beds and helpful staff get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms
  • Arranged over 4 floors


  • Check-in time starts at 3:00 PM
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Taking the kids

  • Children stay free

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage


  • 1 building/tower
  • Built in 1980
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 2 outdoor pools


  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features


Carabell - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of MXN 120 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 9:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.


This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Portonovo
Hotel Portonovo Plaza
Hotel Portonovo Plaza Expo
Portonovo Hotel
Portonovo Plaza
Portonovo Plaza Expo
Hotel Portonovo Plaza Expo Zapopan
Portonovo Plaza Expo Zapopan
Portonovo Plaza Expo Zapopan
Hotel Portonovo Plaza Expo Hotel
Hotel Portonovo Plaza Expo Zapopan
Hotel Portonovo Plaza Expo Hotel Zapopan

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

For a older hotel is well keep, staff was really friendly and helpfull.
Carlos, 4-night trip
Verified Expedia guest review

10/10 Exceptional

I like the staff, excellent service
Mariana, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Guadalupe Renteria, 1-night trip
Verified Expedia guest review

8/10 Very good

Every thing was fine but breakfast was not good becouse was served same thing everyday,
jesse jesus, 7-night family trip
Verified Expedia guest review

2/10 Poor

Maria de Lourdes Ortiz, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Pic shows 4 star in person not even -1 star
Room smelled like humid rom dirty bed was dirty wasnt even clean to sit on bed would never sleep on a bed like that. Cancelled my 2 day stay right away. If i stayed i would have to buy a blanket and a pillow. And even like that wouldnt sleep. Never recommend they eed to remodel
Antonio, 2-night family trip
Verified guest review

10/10 Exceptional

Maria, 2-night trip
Verified guest review

8/10 Very good

The only good thing about this property was the location. Other than that, it was a bad experience at this hotel. I wouldn’t recommend it at all.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

Elias, 1-night trip
Verified guest review