16 Quai dei Caravello, Port Fréjus Ouest, Fréjus, Var, 83600
What's nearby
Nature Base François Léotard - 5 min walk
Fréjus Beach - 11 min walk
Fréjus Cathedral - 3 min drive
Aqualand Frejus - 4 min drive
Saint-Raphael Beach - 8 min drive
Getting around
Nice (NCE-Cote d'Azur) - 50 min drive
Fréjus Station - 24 min walk
Frejus-St-Raphael Station - 27 min walk
Saint-Raphaël Valescure Station - 30 min walk
Restaurants
Kokonut Rhumerie - 5 min walk
L'Alba - 2 min walk
Brasserie Jacques - 5 min walk
L'aile Ou la Pizz' - 9 min walk
Le Cabanon - 3 min walk
About this property
Mercure Thalasso and Spa Port Frejus
When visiting Fréjus, Mercure Thalasso and Spa Port Frejus is a great choice to consider. Guests can visit the spa to indulge in massages, body wraps or facials, and Mediterranean cuisine is served at L Ensouleia, which is open for lunch and dinner. An indoor pool, a bar/lounge and a fitness centre are other highlights. Fellow travellers say great things about the helpful staff.
Languages
English, French, German, Italian
At a glance
Hotel size
117 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (1 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered on-site self-parking (EUR 17 per day)
Wheelchair-accessible parking on site
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge)
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Travelling with children
Children's menu
What to do
Beach nearby
Bike rentals nearby
Golfing nearby
Windsurfing nearby
Scooter/moped hire nearby
Working away
Meeting rooms
Conference space
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Bike hire
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness centre
An indoor pool
Seasonal outdoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Step-free path to entrance
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Thalasso Port Fréjus has 13 treatment rooms. Services include facials, body wraps and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Dining
L Ensouleia – Overlooking the garden, this restaurant specialises in Mediterranean cuisine and serves lunch and dinner. A children's menu is available.
La Nioulargue – On-site pub. Guests can enjoy drinks at the bar. Open selected days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.46 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18.9 per person
Renovations and closures
This property is closed from 5 January 2025 to 11 January 2025 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from 6 January to 19 January:
Fitness facilities
Sauna
Spa
Swimming pool
The following facilities are closed on Sunday and Monday:
Restaurant
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per night
Parking
Covered self-parking costs EUR 17 per day
Pool, spa, & gym (if applicable)
The seasonal pool is open from April to October
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Proper swimming costumes must be worn in our swimming pools. Swimming shorts or trunks are not permitted.
Also known as
Mercure Thalassa Port Frejus Spa Experience
Mercure Thalassa Spa Experience
Mercure Thalassa Spa Experience Hotel
Mercure Thalassa Spa Experience Hotel Frejus Port
Mercure Thalassa Port Frejus Spa Experience Hotel
Mercure Thalassa Experience
Frequently asked questions
Is Mercure Thalasso and Spa Port Frejus currently open?
This property is closed from 5 January 2025 to 11 January 2025 (dates subject to change).
Does Mercure Thalasso and Spa Port Frejus offer free cancellation for a full refund?
Yes, Mercure Thalasso and Spa Port Frejus does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Thalasso and Spa Port Frejus?
Yes, there's an indoor pool and a seasonal outdoor pool.
Are pets allowed at Mercure Thalasso and Spa Port Frejus?
Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Thalasso and Spa Port Frejus?
Yes. Self-parking costs EUR 17 per day. Parking spaces may be limited.
What are the check-in and check-out times at Mercure Thalasso and Spa Port Frejus?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Mercure Thalasso and Spa Port Frejus?
No, this hotel doesn't have a casino, but Fréjus Casino (9-min walk) is nearby.
What is there to do at Mercure Thalasso and Spa Port Frejus and nearby?
Have fun with nearby activities such as cycling and windsurfing, and practise your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Mercure Thalasso and Spa Port Frejus also has a seasonal outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Mercure Thalasso and Spa Port Frejus?
Yes, L Ensouleia offers Mediterranean cuisine and garden views.
Does Mercure Thalasso and Spa Port Frejus have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Mercure Thalasso and Spa Port Frejus like?
Mercure Thalasso and Spa Port Frejus is located near Port Fréjus Beach in Fréjus Plage, a short 5-minute walk from Nature Base François Léotard and 11 minutes' walk from Fréjus Beach.
Mercure Thalasso and Spa Port Frejus Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.8/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
8 Oct 2024
Carlos
Carlos, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
30 Aug 2024
Nice.
Really good place to stay. Would return.
Kristian
Kristian, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 Aug 2024
Karen
Karen, 5-night trip
Verified Expedia guest review
6/10 Good
16 Aug 2024
Great location, but not a 4 star hotel, overpriced , restaurant was closed, pool too little for such a big hotel, bar/coffe shop had wrong menu. Staff was friendly and hotel was clean, no parking available.
Silvia
Silvia, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
11 Aug 2024
AMAZING HOTEL ! Perfect location, Spacious modern rooms , will definitely stay again.
Melissa
Melissa, 4-night romance trip
Verified Expedia guest review
2/10 Poor
7 Aug 2024
We didn’t get the premium room with harbour view we booked. The receptionist just said they didn’t have what we had booked (but no details of what we were getting other than confirming over and over that it was only a one night stay) and were happy to cancel when it was already in the evening and we had to take it. He was talking to other staff instead of serving the customers.
I raised it with a lady receptionist the next day and she said she had refunded the breakfast for not getting the correct room and to get some drinks from the fridge as a compensation but I still haven’t received the refund yet.
The shower was terrible. It didn’t drain well and water went everywhere because there was no shower screen. There was not enough towels to dry the floor.
Overall, an unpleasant stay.
Laysuan
Laysuan, 1-night romance trip
Verified Expedia guest review
6/10 Good
4 June 2024
Shawn
Shawn, 3-night trip
Verified Hotels.com guest review
8/10 Very good
3 July 2023
located in the marina. Great access in walking distance to a number of bars and restaurants. Hotel is clean and hotel staff friendly and helpful. No parking at the hotel for free - pay outside which is very limited. Some free parking ( if you are lucky) in nearby roads
Please note that men in France are not allowed in the swimming pool in swimming shorts they have to be tight swimming trunks! My husband was refused entry to the hotel pool by the hotel pool guard because he was wearing swimming shorts. Apparently its a rule in France that in communal pool areas you need for hygiene reasons (?) tight swimming trunks. Whilst the hotel were apologetic the pool isn't their pool but it belongs to the property company who manage the pool with an officious pool guard!
elaine
elaine, 4-night family trip
Verified Expedia guest review
4/10 Fair
13 Apr 2023
Brock
Brock, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 June 2022
DIETER
DIETER, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
19 Sept 2021
Geoff
Geoff, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
13 Aug 2021
Due to the peak season and overbookings, we were denied to have access to the 3 rooms that were prepaid. No sister property was available either, according to the night manager, and we had to drive another 1,5h to reach some guaranteed beds to sleep in
Verified traveller
1-night romance trip
Verified Expedia guest review
6/10 Good
11 Aug 2021
Excellent location, nice room but shabby.
Good location and friendly staff offset by lack of organisation and haphazard service.
Room spacious and nice balcony but no daily room service.
Pool lacks any shade. Excellent beach and port access.
General state of hotel was disappointing and better management and upkeep would have been welcome.
John
John, 7-night trip
Verified Hotels.com guest review
6/10 Good
24 July 2021
Expedia stole my money. I booked an experience (a boat trip to the red island) in Saint Raphael that they know is out of business and haven’t given a refund. With this hotel, Expedia promised a lot and the hotel is so so. For almost $200 a night it was a motel quality. Disappointed.
Verified traveller
5-night family trip
Verified Expedia guest review
8/10 Very good
2 July 2021
Good but definitely not a 4 star value
Well located, next to Port-Frejus. The room was comfortable, with a kettle available, unfortunately there was no complimentary tea and coffee offered. There was no hand soap in the bathroom next to the sink, we had to use the body wash which was within the shower, and that was not convenient. The pool was good but there were no umbrellas which made it a bit more difficult to enjoy. We did not try the breakfast because it was way too expensive.
Ana
Ana, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Aug 2020
Superb location, and ever better staff!
Friendly staff, concierge guys were so helpful in every matter!
Trym
Trym, 2-night trip
Verified Hotels.com guest review
8/10 Very good
1 Jan 2020
It’s a beach front hotel on the west end of the French Riviera. While some of the French Riviera beaches have stony and pebble grounds, this hotel is located right in front of a sandy beach. My stay was during winter 2019 local weather was reached 16C degrees at times so it’s a can do with lighter jackets when the sun is out.
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
14 Sept 2019
Great hotel, fantastic location
The location of the hotel is perfect, close to restaurants and bars on Port Frejus and access to a sandy beach at the rear of the hotel. There is a spa, an indoor pool and an outdoor pool. There is an on-site restaurant and bar. My room was spacious with a separate toilet and a bathroom which essentially a wet room. There weren’t any other English guests as far as I was aware at the time I stayed but everyone was friendly and very helpful. A fair number of the guests were more advanced in years than me (on spa breaks) but that made the place feel more relaxing than if it was full of screaming kids or noisy teenagers. The Port and beach have plenty of younger people. I really enjoyed my stay.
alexa
alexa, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Sept 2019
Really enjoyed the location of the hotel very close to the beach, the port with restaurants, and the historical town of Frejus and St Raphael which are both a walk of approximately 20-30 minutes.
Verified traveller
5-night trip with friends
Verified Expedia guest review
8/10 Very good
27 Aug 2019
pleasant stay
The hotels location is excellent right on the beach they have a pool but is monitored by the pool police who will not let you in unless you are wearing proper swim trunks for the men swim shorts not allowed, be aware of this . Other than this the hotel is clean comfortable and all staff we encountered were very pleasant and helpful .l would happily stay here again but pack swim trunks for my husband .
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Aug 2019
Love the hotel - always clean and staff are wonderful
Verified traveller
4-night romance trip
Verified Expedia guest review
2/10 Poor
11 Apr 2019
Verified traveller
3-night trip
Verified Ebookers guest review
10/10 Exceptional
14 July 2018
Very friendly staff. Great location and breakfast. Air-conditioning is the only problem - not cool enough in July.
Dawn
Dawn, 3-night trip
Verified Expedia guest review
8/10 Very good
1 July 2018
Very good value hotel and brilliantly located in Frejus. Just don't use the beach club alba immediately behind the hotel. Possibly the rudest staff(nothing to do with the hotel) I have ever come across.
Verified traveller
6-night trip
Verified Expedia guest review
6/10 Good
25 Apr 2018
Staff pleasant but not very efficient
Staff helpful but couldn't advise us as to how to get back to Nice airport whilst there was a rail strike on, except by suggesting a taxi which would've been in the region of €120. In the end we found out by accident from a local restauranteur who told us there was a regular shuttle bus which started at St. Raphael bus station and after a couple of stops, including Frejus (but not very near to our hotel) went to Nice airport, terminal 1 and 2. The cost of which was €20 each.