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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Sandos Playacar Select Club Adults Only- All inclusive

4-star4 stars
Paseo Xaman-ha Lote 1, Mza 1 Fracc. Playacar, Playa del Carmen, QROO, 77710, Mexico

Adults-only beachfront property with spa, near Playacar Golf Club
  • Free WiFi and free parking
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Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • Food was just OK, beds were very uncomfortable. Resort is Large. But the Adults only…Oct. 20, 2020
  • Nothing like a margarita while waiting to check-in. Process was quick and easy.Sep. 3, 2020

Sandos Playacar Select Club Adults Only- All inclusive

  • Select Superior
  • Select Ocean Front

What’s around Sandos Playacar Select Club Adults Only- All inclusive

Landmarks

  • In Playacar
  • Quinta Avenida - 37 min walk
  • Central Square - 2.3 mi / 3.8 km
  • Nuestra Senora del Carmen Catholic Church - 2.5 mi / 4 km
  • El Camaleon Mayakoba Golf Course - 9 mi / 14.5 km
  • Xpu-ha Beach - 16.9 mi / 27.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 56 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 276 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free valet parking on site

Payment types at the property

  • Cash

Other information

  • Caters to adults only
* See small print for additional details or extra charges

At the property

Food and drink
  • 10 restaurants
  • 6 bars/lounges
  • 3 coffee shops/cafés
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness classes on site
  • Free bicycles on site
  • Kayaking on site
  • Personal motorised watercraft on site
  • Sailing on site
  • Scuba diving on site
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Waterskiing nearby
Working away
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 3
  • Lift
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Bicycling
  • Fitness facilities
  • Miniature golf
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Water fitness
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included
  • Motorized water sports
  • Scuba-diving excursions
  • Snorkeling excursions
  • Surcharge for premium food items
  • Surcharge for bottled wine
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours
  • Transportation to offsite activities

Spa

Spa del Mar has 22 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Free bicycles on site
  • Kayaking on site
  • Personal motorised watercraft on site
  • Sailing on site
  • Scuba diving on site
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Waterskiing nearby

Sandos Playacar Select Club Adults Only- All inclusive’s small print

Also known as

  • Sandos Playacar Beach Resort Select Club All Inclusive
  • Sandos Playacar Select Club All Inclusive Adults Only
  • Sandos Select Club All Inclusive Adults All-inclusive property
  • Sandos Playacar Select Club All Inclusive Adults
  • Sandos Playacar Beach Resort Spa Adults Only All Inclusive
  • Sandos Playacar Beach Resort Select Club All Inclusive
  • Sandos Select Inclusive Adults
  • Sandos Playacar Beach Select Club
  • Sandos Playacar Beach Select Club All Inclusive
  • Sandos Playacar Beach Select Club Playa del Carmen
  • Sandos Playacar Beach Select Club
  • Sandos Playacar Beach Select Club All Inclusive
  • Sandos Playacar Beach Resort Spa Adults Only All Inclusive
  • Sandos Select Club All Inclusive Adults

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Guests under 18 years old are not allowed in the spa.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Airport shuttle service is offered for an extra charge of MXN 2100 per person (one way)

Airport shuttle for children between the ages of 1 and 17 costs MXN 880.00 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sandos Playacar Select Club Adults Only- All inclusive

  • Does Sandos Playacar Select Club Adults Only- All inclusive offer free cancellation for a full refund?
    Yes, Sandos Playacar Select Club Adults Only- All inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sandos Playacar Select Club Adults Only- All inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sandos Playacar Select Club Adults Only- All inclusive?
    Yes, there's free self and valet parking.
  • Is there a pool at Sandos Playacar Select Club Adults Only- All inclusive?
    Yes, there's an outdoor pool.
  • Are pets allowed at Sandos Playacar Select Club Adults Only- All inclusive?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Sandos Playacar Select Club Adults Only- All inclusive?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
  • Are there restaurants at or near Sandos Playacar Select Club Adults Only- All inclusive?
    Yes, there are 10 onsite restaurants. Nearby restaurants include Mr. Dog (2 mi), Carnitas Teresita (2 mi), and Senor Frog's (2.1 mi).
  • Is airport shuttle service offered by Sandos Playacar Select Club Adults Only- All inclusive?
    Yes, an airport shuttle is available. The charge is MXN 2100 per person one way.
  • What is there to do near Sandos Playacar Select Club Adults Only- All inclusive?
    Recommended spots to visit include Quinta Avenida (1.9 mi) and Central Square (2.3 mi), along with Nuestra Senora del Carmen Catholic Church (2.5 mi) and El Camaleon Mayakoba Golf Course (9 mi).

Recent reviews

Very good 8.2 From 360 reviews

Fair 4.0
the resort with ZERO MVIBE
Occupancy was only 10%... ok... it was quiet. BUT what the website doesn't say is that the main part of the resort , with the main PARTY pool, has been closed for 5 months. There is ZERO vibe here for an all inclusive. I did not expect a foam party, BUT I would expect some music at a pool, any pool, Someone TRYING to get people interested. but ZERO effort< Worst vacation, worst all inclusive I have ever been to. Positive, staff was GREAT. Negative, I got the 'old' room., NO VIBE, buffets were ok, bars were empty. also, there is an abandoned room... ex bar, something... right at the meeting place, the mini golf was broken and a disgrace and the ECO PARK!!! just close it, set it on fire, fence it off, because SANDOS does not care about the property or the extras. Spend your vacation $$$ somewhere other than here.
BARRY, us6 night trip
Exceptional 10.0
This experience greatly exceeded my expectation. It was my first time in Mexico and I was traveling alone. The resort made me feel safe and comfortable every step of the way. It was my first time in an all-inclusive resort as well. The staff was great - especially my massage with Susana, Mariza at the Festival, Mendoza at Asiana and Yosseth on the shuttle. The food was on par and plentiful. They are operating on limited capacity and I really enjoyed that. I was grateful to take a break from wearing a mask and extreme social distancing. I also loved the howler monkeys right next to my room, the coffee bar and that beautiful beach. I think my only complaint would have been the other guests - people being mean to their kids or blasting their own personal speakers at the pool. Everything else was wonderful. I will definitely be back!
Nadia, us7 night trip
Exceptional 10.0
Sandos Playacar Resort was amazing! I absolutely loved it. It’s such a beautiful place. The Adult Only Section is perfect. Nice pools the bars as well. The bartenders are so nice to you, we tipped them a lot. The food was alright, the Mexican & Steakhouse & The Asian Restaurant were the best, as well as the Ocean View Breakfast Buffet. Overall it was amazing just need to work on their food! Thank You so much for the stay.
Larry, us6 night romance trip
Fair 4.0
The hotel was very nice and clean although A lot of things we loved at our last visit were CLOSED. The meals are now by reservation only so you are on a schedule even on vacation. We had a HORRIBLE experience with our AC not functioning properly and even after we reported it FOUR times nothing was ever fixed. Someone came by once and said he fixed it but it only got worse. We asked for a fan to help and they said they don’t provide those. I even took a picture of the thermostat on our last morning because the floors were so slippery because of humidity in room. We each almost fell a couple times and had to lay towels on floor for safety. Not sure if we will book here again in future because the AC was never repaired and we were never offered a new room. Food was just okay.
MichelleA, us4 night family trip
Exceptional 10.0
Everyone from the staff did a great job. Bartenders, waiters, entertainers, bell boy, cooks, room service, everyone really nice.
JDLV, us4 night family trip
Fair 4.0
The resort is nice, the rooms are very small there are so many light switches that don’t work. The staff is very nice. Their ways to sanitize and keep everyone safe from getting sick is amazing! The food is HORRIBLE. Due to covid, we had to make reservations to eat at the different restaurants. However, their service was beyond slow and the food was not good at all. Most of the time the food was already out on plates so it’s cold. We wanted to love this place because of its location, but unfortunately we will not be coming back.
Marisol, us4 night romance trip
Good 6.0
Overall, we had an enjoyable experience, so I would give a 3.5 out of 5 if I could. All staff complied with health procedures, and I did feel that the health of all guests and staff were cared for.
us4 night trip
Very good 8.0
Good stay
Staff were excellent! Food was just okay Dont let them drag you into a time shate tour for 1.5 hrs
Carmen, us4 night trip
Exceptional 10.0
Great staff and service, wonderful Buffett , huge property
us5 night trip with friends
Very good 8.0
Restaurants are very good. Staff is very friendly and their service is very good. Wedding staff did a great job with our daughter's wedding. As parents, we had no stress at all; greatly appreciated. They should consider finding another company to replace Seek & Go Shuttle service. Lobby called and woke us up 2.5 hours before our scheduled pickup time in December. Lost of daughter's airport pickup this March. WiFi service was very spotty as we kept getting kicked off the Sandos WiFi.
us6 night romance trip

Sandos Playacar Select Club Adults Only- All inclusive