Ocean Coral & Turquesa - All Inclusive

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Beach
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Outdoor pool
Outdoor pool

Overview of Ocean Coral & Turquesa - All Inclusive

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Ocean Coral & Turquesa - All Inclusive

4.5 star property
Upscale beachfront property with spa, near Puerto Morelos Beach

7.8/10 Good

975 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is AU$364
Price available on 5/7/2022
Map
Super manzana 12, Lote 1-05, Puerto Morelos, QROO, 77580
Main amenities
  • Daily housekeeping
  • On the beach
  • 9 restaurants and 5 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Free children's club
  • 2 outdoor tennis courts
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Puerto Morelos Beach - 2 min walk
  • Crococun Zoo - 5 min drive
  • Ojo de Agua Beach - 12 min drive
  • Puerto Morelos Town Square - 13 min drive
  • Puerto Morelos Reef - 15 min drive
  • Petempich Bay - 12 min drive
  • Costa Occidental de Isla Mujeres National Park - 19 min drive
  • Xoximilco - 16 min drive
  • El Rey Polo Country Club - 21 min drive
  • Cancun Country Club - 24 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive
  • Cozumel Intl. Airport (CZM) - 25.9 miles/41.7 km
  • Shopping center shuttle (surcharge)

About this property

Ocean Coral & Turquesa - All Inclusive

At Ocean Coral & Turquesa - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages, and volleyball, plus you'll be just steps from Puerto Morelos Beach. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and aromatherapy. Blue Moon, one of 9 restaurants, serves dinner. Other highlights at this luxurious property include 5 bars/lounges, a free kid's club, and a poolside bar. The overall property condition and location get great marks from fellow travelers.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 511 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - 5:30 AM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Offsite

  • Shopping center shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 9 restaurants
  • 5 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Free children's club
  • Children's pool
  • Playground
  • Childcare in room (surcharge)

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Basketball
  • Kayaking
  • Snorkeling
  • Shopping
  • Pool table
  • Free use of nearby fitness center
  • Golf lessons nearby
  • Parasailing nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Luggage storage
  • Multilingual staff
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 21 buildings/towers
  • Built in 2008
  • ATM/banking
  • Garden
  • Terrace
  • Library
  • 24-hour fitness center
  • 4 outdoor pools
  • Full-service spa
  • Spa tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 50-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Spa

Despacio Spa has 6 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy.

Dining

Blue Moon - This fine-dining restaurant serves dinner only.
Route 66 - This restaurant specializes in American cuisine and serves dinner only.
Ritratto D Italia - This restaurant specializes in Italian cuisine and serves dinner only.
Los Girasoles - This restaurant specializes in Mexican cuisine and serves dinner only.

Awards and affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

  • Shopping center shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 18 years old are not allowed in the fitness facility or spa tub
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Ocean Coral
Ocean Coral All Inclusive
Ocean Coral All Inclusive Puerto Morelos
Ocean Coral Puerto Morelos
Ocean Coral & Turquesa Hotel Puerto Morelos
Ocean Coral & Turquesa Riviera Maya, Mexico - Puerto Morelos
Ocean Coral Turquesa All Inclusive Puerto Morelos
Ocean Coral & Turquesa - All Inclusive Puerto Morelos
Ocean Coral Turquesa Puerto Morelos
Ocean Coral Turquesa
Ocean Coral And Turquesa
Ocean Coral & Turquesa - All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

7.8

Good

8.3/10

Cleanliness

8.2/10

Staff & service

7.7/10

Amenities

7.9/10

Property conditions & facilities

7.6/10

Eco-friendliness

4/10 Fair

A strong NO!
Our experience was meh.. as soon as we arrived at the resort there was a foul smell. The ocean smelled horrible, there was an abundance of seaweed and the water was brown. We could not enjoy the ocean on the resort. The pools were beautiful and besides the ocean the resort was enjoyable. The food was horrible, drinks were ok. There’s an upcharge for premium liquor. We would not recommend this resort. There are some beautiful beaches in Mexico, maybe try a resort with a nice beach.
View from pool
Route 66 Restaurant
View from 4th floor
Tyishia, 5-night family trip
Verified Hotels.com guest review

6/10 Good

Dirty private beach
My experience wasn’t really good, I pick this hotel specifically because have an private beach, but once there the beach was dirty and with seaweed mountains, you can’t walk in the sand or swim, the smell was terrible that you prefer to stay in your room to avoid the smell, even the restaurant had to close the doors because the smell and inside they don’t have AC. I don’t recommend this hotel.
You can notice the seeweed mountains, they don’t clean that and the water is dark.
Maria, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Everything was great, except too much seaweed on the beach.
3-night family trip
Verified Hotels.com guest review

2/10 Poor

cush, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Nikolla, 7-night trip
Verified Expedia guest review

8/10 Very good

I had a nice time overall. The reservation system for restaurants filled up really fast and we weren’t able to try all the restaurants we wanted. Our room was always nicely cleaned. The shower bathroom combo was a little weird, glass door on the toilet that didn’t go all the way up and then flimsy curtains as the bathroom door. I liked the swim up bar!
Leah, 4-night trip with friends
Verified Expedia guest review

6/10 Good

Staff were really nice. Food was average. Beach was full of seaweed and the winds were super high so we had no beach days at all. Property surrounding the resort was very run down. Abandoned properties, garbage, etc. Also, you had to be up at 5 am to put towel on chair by pools or else you werent getting one the entire day. You also had to be up by 8 am to book a restaurant or you were not getting that either.
Jacklyn, 4-night family trip
Verified Expedia guest review

6/10 Good

Stanja, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay
Larissa, 5-night trip
Verified Expedia guest review

4/10 Fair

If you are not up by 7:30am you will get no space by the pool or on the beach. If you don’t make a reservation for a restaurant at 8 am you will eat at the buffet. All restaurants reservations are gone by 8:05 am so you better be on line at that time. Otherwise food was ok and the staff is nice and friendly.
Emiliya, 8-night family trip
Verified Expedia guest review