Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Puerto Morelos, Quintana Roo, Mexico
1 room, 2 adults

Ocean Coral & Turquesa - All Inclusive

4.5-star4.5 stars
Great for families

Good to know

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club
Super manzana 12, Lote 1-05, Puerto Morelos, QROO, 77580, Mexico

Puerto Morelos beachfront property with 9 restaurants and spa
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Beach was terrible and not like the photos at all. The service at check in was terrible…Jun. 6, 2019
  • We loved our stay for our first all inclusive. Service was great. Food was best at the…Apr. 7, 2018

Ocean Coral & Turquesa - All Inclusive

from A$244
  • Privilege Junior Suite Garden Jetted Tub
  • Junior Suite, Balcony, Ocean View
  • Junior Suite, Balcony, Garden View
  • Privilege Master Suite
  • Privilege Junior Suite Ocean View
  • Daisy Junior Suite Familiar
  • Daisy Junior Suite Familiar Sea View

What’s around Ocean Coral & Turquesa - All Inclusive

Landmarks

  • On the beach
  • Petempich Bay - 26 min walk
  • Crococun Zoo - 34 min walk
  • Ojo de Agua Beach - 44 min walk
  • Puerto Morelos Town Square - 2.9 mi / 4.7 km
  • San Jose Catholic Parish - 2.9 mi / 4.7 km
  • Artisans Market - 3 mi / 4.8 km
  • Puerto Morelos Reef - 3 mi / 4.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive
  • Shopping center shuttle (surcharge)

At a glance

Key facts

Size

  • 591 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

  • Free children's club (ages 4 - 12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking on site (limited)

Offsite

  • Shopping center shuttle*

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
Food and drink
  • 9 restaurants
  • 5 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Fitness classes on site
  • Basketball on site
  • Kayaking on site
  • Pilates classes on site
  • Snorkelling on site
  • Volleyball on site
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby
Working away
  • Business centre
  • Meeting rooms
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 21
  • Year Built – 2008
  • Lift
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Furnished balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Water fitness

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Windsurfing equipment
  • Premium and/or non-domestic beverages
  • Surcharge for bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Despacio Spa has 6 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy.

Dining

Blue Moon - This fine-dining restaurant serves dinner only.

Route 66 - This restaurant specializes in American cuisine and serves dinner only.

Ritratto D Italia - This restaurant specializes in Italian cuisine and serves dinner only.

Los Girasoles - This restaurant specializes in Mexican cuisine and serves dinner only.

Ocean Coral & Turquesa - All Inclusive’s small print

Also known as

  • Ocean Coral Turquesa All Inclusive Puerto Morelos
  • Ocean Coral Turquesa
  • Ocean Coral And Turquesa
  • Ocean Coral & Turquesa - All Inclusive All-inclusive property
  • Ocean Coral All Inclusive
  • Ocean Coral Turquesa Puerto Morelos
  • Ocean Coral Turquesa
  • Ocean Coral & Turquesa Hotel Puerto Morelos
  • Ocean Coral & Turquesa Riviera Maya, Mexico - Puerto Morelos
  • Ocean Coral And Turquesa
  • Ocean Coral & Turquesa - All Inclusive Puerto Morelos
  • Ocean Coral Turquesa Puerto Morelos

Policies

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the fitness facility or spa tub.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 between bookings, and can be accessed from outside the building via exterior corridors.

The property affirms that it adheres to the European Holiday Home Association (EHHA - Europe) sanitization guidelines.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Sanitation services: MXN 20 per night

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Late check-out can be arranged for an extra charge of MXN 800 (subject to availability)

Babysitting/childcare is available for an extra charge

Shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Ocean Coral & Turquesa - All Inclusive

  • Does Ocean Coral & Turquesa - All Inclusive offer free cancellation for a full refund?
    Yes, Ocean Coral & Turquesa - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Ocean Coral & Turquesa - All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Ocean Coral & Turquesa - All Inclusive?
    Yes, there's free self parking. Parking spots may be limited.
  • Is there a pool at Ocean Coral & Turquesa - All Inclusive?
    Yes, there are 4 outdoor pools and a children's pool.
  • Are pets allowed at Ocean Coral & Turquesa - All Inclusive?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Ocean Coral & Turquesa - All Inclusive?
    You can check in from 3 PM - 5:30 AM. Check-out time is noon. Late check-out is available for a charge of MXN 800 (subject to availability). Express check-in and check-out and contactless check-out are available.
  • Are there restaurants at or near Ocean Coral & Turquesa - All Inclusive?
    Yes, there are 9 onsite restaurants, featuring American cuisine. Nearby restaurants include I Wanna Pizza (2.7 mi), John Gray's Kitchen (2.8 mi), and Sabor de Mexico (2.8 mi).

Recent reviews

Very good 8.0 From 1,245 reviews

Fair 4.0
Don’t do it !
Someone forgot to tell this hotel what the meaning of “All Inclusive” is. Because they have no clue. Charges for “some” food. Charges for “some” alcohol. Diner consists of 2 restaurants open of the 5 advertised and waiting list of an hour to eat. Nowhere else to get food so don’t expect to eat when hungry. The place is a joke. Running on shoe strings.
Mark, us1 night trip
Very good 8.0
Great hotl 9.5/10
The hotel and beach was super nice, the breakfast is just ok, the check in was so slow,
Omar, mx1 night family trip
Fair 4.0
Beautiful place - food/service needs improvement
The resort is beautiful and people are very kind and pleasant; very calm and prepared for the hurricane which eased our concerns. Disappointed there was no bar service at the beach, limited shaded seating on the beach, not very many bars and very hard to get service at the pools. Food was generally not great and was hard to get into most of the restaurants for dinner.
us6 night trip
Exceptional 10.0
Come and you will enjoy it
It was more than great, the staff was the best, very polite and helpful with our needs. All perfect. Will come back.
Fernando, us3 night trip
Very good 8.0
Nice resort, but food not so good.
Michael, us3 night trip with friends
Very good 8.0
nice
The staff was very friendly
Jose, mx1 night trip
Good 6.0
The air conditioning never really worked it was hot all the time in the rooms” and the food was not so great either” the bar by the pool had the worst service ever!
Anabel, us4 night family trip
Very good 8.0
As safe as possible during covid. Very pleased with mask usage and cleanliness. Drinks were strong and resort near empty so service was excellent would give a ten but food seemed a bit sub par
Nathan, us4 night trip
Exceptional 10.0
If you don’t care about the sea book it!
The hotel is beautiful! Food is good enough, they are taking the pandemic seriously and nothing happen to us. Beach is not pretty right now and the smell can be pretty strong but If you don’t care about it go for it!
Christian Janette, mx3 night trip
Exceptional 10.0
Great service, very clean, nice pools and beach. Good food too
Kiara, us7 night trip

Ocean Coral & Turquesa - All Inclusive